Highland Experience's Scottish Choice

12 Reviews

Excellent

58%

Good

42%

Average

0%

Rather Poor

0%

Bad

0%

• BC

  Bill
  Written on May 23, 2018

  5.0 - Excellent

  We enjoyed Brandon’s fantastic Scottish humour and great historical knowledge. He is a very highly skilled driver with great concern about passenger safety on and off the bus. Highly organized and great at sticking to a schedule.

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• JN

  Josephine
  Written on April 28, 2018

  4.5 - Excellent

  We had a fantastic guide named Brandan - funny kept us entertained all the way, helpful, knowledgeable, punctual and all around great personality

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• 

  Stephanie
  Written on April 5, 2018

  5.0 - Excellent

  Neil was absolutely amazing! Loved all of his stories. Fabulous tour guide!!!

  

  Highland Experience Tours commented on this review

  Hello Stephanie, Delighted to hear you enjoyed our 5-day tour with Neil! I will be sure to pass on your feedback to him. Kind Regards, Clare

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• 

  Caroline
  Written on April 4, 2018

  4.5 - Excellent

  Accommodation was not as expected for what i paid for the tour. however, everything else was fantastic and worth the price.

  

  Highland Experience Tours commented on this review

  Hello Caroline, thanks for taking the time to provide feedback on your tour with Neil - we're glad you thought the tour was fantastic! If you have any further feedback about your accommodation that would be much appreciated, so we can improve for the future. Kind Regards,Clare

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• MM

  Mrs.
  Written on December 9, 2017

  4.0 - Good

  with my grand-children. Thank you all very much. Marlene H Australia.

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• 

  Anissa
  Written on October 31, 2017

  5.0 - Excellent

  I went on this tour without too much knowledge of all of the places we would visit and actually found it to be quite enlightening. My dad and I both learned a lot and definitely left with a sort of pride knowing part of our blood is from that very land. Aileen is a fantastic storyteller! She made every mile fun and interesting. Our experience in Scotland--beautiful and enchanting as it is--would not have been as enjoyable without her as our driver. I'm glad we did a tour, as it would have been stressful to drive for the first time on the left side of the road on wet, coastal highways. Had we been on our own, we really would not have appreciated the significance of some stops or gleaned as much about them. Everyone always wants to know what my favorite part was, and I'd have to say I'm torn between the walk in Glencoe valley and the coastal cliffs on the Isle of Skye, especially by the diatomite factory ruins. But truly, how do you pick a favorite? I do wish we could have spent more time outdoors at certain places like Skye, but that's the compromise you make with tours in order to meet everyone's needs. Of course I loved the castles, too. And I was actually fairly impressed by the food. As long as you enjoy fresh seafood, you will have plenty of options. Cullenskink is now in my top 5 favorite soups.

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• CN

  christian
  Written on September 25, 2017

  4.0 - Good

  Neil was the most considerate and knowledgeable guide. He made the tour a pleasure. I will give him a 5 out of 5. Feedback about our large suitcasses - on the internet booking we got the weight limits but not the case size ! Also the Aircon on the coach was too cold causing many passengers to complain. Otherwise a fantastic tour.

  

  Highland Experience Tours commented on this review

  Hello Christian, We're very happy to read you had a great time with Neil. I will ensure our luggage limits are up to date so there is no confusion in future. Kind Regards, Clare

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• MT

  Michael
  Written on September 12, 2017

  4.0 - Good

  It is quite extraordinary to discover that the itinerary you downloaded was completely inaccurate and that the actual one was never sent! Highland Experience blames tourradar (we send them updates but they just ignore them) and no doubt tourradar blames Highland Experience. GET YOUR ACT TOGETHER. In addition the necessary voucher to confirm your holiday on arrival at the set off point plus other details never arrived from Highland Experience until I phoned them. Excuse 'we didn't have your email address.' The email address was clearly sent. THAT IS PATHETIC.The accompanying map indicating the set off point is really inadequate and I had to find my own. Travellers be aware. It will almost certainly rain. You may well walk around boggy fields (so dry footwear) If you need special accommodation needs (eg ground floor) say so, because nobody asks those questions and most hotels (on the Isle of Skye) don't have lifts. It would be good to know where you are staying in advance (we were told on the evening before we arrived) so that you could suss out the local cuisine. Some is very good, some is surprisingly poor (especially in the local hotels). All of this would leave a sour taste if it wasn't for the beauty of Scotland and in particularly. Skye and the SHEER BRILLIANCE of our guide ANDREW. Witty, entertaining, encyclopaedic knowledge, efficient, attentive, hardworking. GIVE HIM A PAY RISE. It is people like him who are holding your company together HE.

  

  Highland Experience Tours commented on this review

  Hello Michael, Thanks for your positive and constructive feedback. We will use this as we continue to improve. You're right, Andrew is absolutely brilliant - we're glad you enjoyed having him as your guide for 5 days. Kind Regards, Clare

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• NP

  Navin
  Written on September 9, 2017

  3.5 - Good

  Great tour. Driver Neil is just superb, excellent tour guide and a very clever history story teller. I paid 200 pounds extra a day to stay in hotels. Except for the lat day (Inch Hotel ) both of the other hotels, Especially the Herbedian was way below par. I would like a refund for the two nights We spent there.

  

  Highland Experience Tours commented on this review

  Hello Navin, We're glad to hear you had a great time on tour with Neil. I'm sorry to hear you did not enjoy your stay at the Hebridean Hotel. I will pass this on to our accommodation team. Kind Regards, Clare

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• 

  Maureen
  Written on August 5, 2017

  4.0 - Good

  It was a great experience, saw a lot of the highlands and the Isle of Skyle which is why I booked this tour. Great photo experience also, the weather cooperated 90% of the trip. Jim was our tour guide and his knowledge of the Scottish wars and highland chiefs was exceptional. He went out of his way to show us the highland Coos (shaggy cows). The van itself was older than the others we saw, no wifi, seats a little tight and the audio system not too user friendly, some seat belts not functioning. I would have liked to be able to download and print a more specific itinerary and a detailed map of the days drive. The website is not specific enough, or offering links to the tourist sites. Otherwise, loved what we saw, and that included miles and miles of sheep on the hillsides!

  

  Highland Experience Tours commented on this review

  Hi Maureen, we're delighted to read your review and hear you had a great time with Jim exploring the Highlands and the Isle of Skye. We're glad you were able to meet some wonderful Highland coos and get good weather for most of the trip, it certainly helps to make Scotland even more beautiful! Kind Regards, Clare

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