Highland Experience's Scottish Choice

Traveler Reviews

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  isabelle4.7•September 2026
  Led by Graham
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  Perfect! Flawless organization in breathtaking locations.
  Traveled in September 2026
• VB

  Victoria4.7•September 2026
  Led by Graham
  I had such a fantastic tour of Scotland! Graham was absolutely fantastic - incredibly knowledgeable, entertaining,...
  I had such a fantastic tour of Scotland! Graham was absolutely fantastic - incredibly knowledgeable, entertaining, and made me feel completely safe and in great hands throughout the whole journey. He brought Scotland to life with his stories and knowledge. I couldn’t have asked for a better guide. Thank you so much!Show more
  Traveled in September 2026
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  Becky5.0•July 2026
  We did the 5 day tour and it was amazing! Steven, our driver and guide was wonderful. He was knowledgeable, funny,...
  We did the 5 day tour and it was amazing! Steven, our driver and guide was wonderful. He was knowledgeable, funny, and kind. We had a great trip and saw so much, zero regrets booking this tour❤️Show more
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  Traveled in July 2026
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  Sheryl4.0•June 2026
  The tour was good that the guide shared stories along the way about the history, people, etc. It's relaxing not to...
  The tour was good that the guide shared stories along the way about the history, people, etc. It's relaxing not to do a self drive along those narrow roads.Show more
  Traveled in May 2026
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  Sue5.0•May 2026
  An experience worth mentioning. Positive vibes, sense of humour, knowledgeable driver/guide. Tour was a good pace and...
  An experience worth mentioning. Positive vibes, sense of humour, knowledgeable driver/guide. Tour was a good pace and I believe provided options for everyone at our stops. Accommodations were primarily outstanding. I was a solo travellerShow more
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  Traveled in May 2026
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  A'ra1.0•October 2025
  When I signed up for his tour through Get Your Guide, it explained a tour that would fill us with the rich 5000 year...
  When I signed up for his tour through Get Your Guide, it explained a tour that would fill us with the rich 5000 year history of the Highlands The first thing our guide Craig did was apologize for not knowing anything about the places we were going or about the Highlands. The day before was the first time he'd driven the route as a recon mission, and we were his first five day tour. He'd never even done an overnight before. I was in the front seat, and before we left, the bus started making a weird noise. When Craig asked his supervisor about it, he said he'd get him a new bus at our next stop. That never happened. Instead, we had to endure five days of a loose fan belt, which sounded like an electric drill. When that wasn't happening, there was a swoshing sound like an ocean machine was on. This made it difficult to understand the already heavy Scotland accent of our driver. Two of the place we were supposed to visit did not allow large buses. Craig sweet talked one of them into letting us stop because he was new. Our accommodations were spread out all over the areas we stopped with some not within walking distance to restaraunts for dinner. I called Get Your Guide, whom I booked the tour through and explained all of this, requesting a refund. Hyland Experience lied, saying all their drivers are well seasoned and knowledgable. Craig isn't even on thier website, he's so new. I love Get Your Guide as they respectfully refunded a part of the tour when Hyland Experience refused to acknowledge the problem and discontent customer.Show more
  Traveled in September 2025
  

  Reply from: Highland Experience Tours

  Dear A’ra, We are very sorry to read your negative feedback regarding your 5-Day Scottish Choice Tour and regret that your experience did not meet expectations. However, we must clarify several points in your review. As explained in detail in the email correspondence sent to you, your tour departure did operate as scheduled, with all key elements of the itinerary covered to the best extent possible under the day’s conditions. The driver will always attempt to make a stop at the Glenfinnan monument itself, but unfortunately on this day the carpark was full, and the staff on site were not accepting any buses. We do reserve the right to alter our itineraries, and we are glad you were still able to experience the beautiful surrounding scenery and drive much of the route of the Jacobite Steam Train. We are shocked to read your feedback regarding your expert driver guide. All our guides, including new members of the team, undergo extensive training and route familiarization before leading any multi-day tour. While Craig was newer to leading extended tours, he is a fully licensed and qualified guide who met all required standards before departure. Only a small handful of drivers are highlighted at any given time on our website and we have a large team of professional guides and drivers. Our quality records and passenger feedback from other customers do not reflect your comments. While regional accents can occasionally present challenges for some visitors, this does not reflect a lack of knowledge or effort on the guide’s part. We encourage passengers to voice such concerns during the tour so that accommodations can be made in real time. We can understand that a joke poking fun about not knowing some of the locations was not appreciated out of context and this feedback has been passed to our transport management. Regarding the vehicle, it was fully inspected before departure and cleared for service. Our fleet is maintained to high standards, and we would not knowingly send out a vehicle that is not fully fit for purpose. Our vehicles are checked every morning and evening to ensure that everything is functioning properly, but unfortunately issues can occur whilst on tour. A minor noise was reported and monitored throughout the trip and did not pose a safety risk. We sincerely apologise for any inconvenience caused regarding the noise on the bus and we have taken your feedback on board. We welcome all feedback that helps us improve, but we must also defend our guides and company and we are confident that your driver guide went above and beyond to try to give you a wonderful experience on tour. We remain committed to providing authentic, high-quality Highland experiences to every passenger but we regret that we were unable to match your expectations this time. Kind regards, Sofia Shop Manager Highland Experience

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• KH

  Kathy5.0•September 2025
  Just completed a fantastic 5 day Highland Experience Tour with Rob as our very funny and knowledgable guide. We had...
  Just completed a fantastic 5 day Highland Experience Tour with Rob as our very funny and knowledgable guide. We had such an great time, learnt so much of the Scottish history, and saw amazing sites. Would definitely highly recommend this tour!Show more
  Traveled in September 2025
  

  Reply from: Highland Experience Tours

  Thank you so much for your lovely review! We’re thrilled to hear you had such a fantastic time on your 5-day tour with Rob. His humour and deep knowledge of Scottish history really bring the journey to life, and we’re so glad you enjoyed both the stories and the stunning sights along the way. Thank you for the recommendation—it means a lot! We’d love to welcome you back for another Highland adventure in the future. Best wishes, Eleonora Highland Experience Tours

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• AB

  Andrew5.0•September 2025
  Our courier, Ben, made the trip a wonderful experience, filling the five days with absorbing tales and numerous...
  Our courier, Ben, made the trip a wonderful experience, filling the five days with absorbing tales and numerous sights from Scottish history. Our travelling companions all bonded together in common enjoyment. It was a memorable journey, with fine accommodation, made even better with remarkably good weather!Show more
  Traveled in September 2025
  

  Reply from: Highland Experience Tours

  Hi Andrew, Thank you for such a thoughtful and uplifting review! We're so glad to hear that Ben helped make your journey truly memorable with his storytelling and knowledge of Scottish history, he's a real asset to our team. It's also wonderful to know the group bonded so well and that the great weather added an extra touch to your experience. We appreciate you choosing to travel with us and hope to welcome you again on another adventure soon! All the best, Highland Experience Tours

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  Kelsey5.0•September 2025
  Great experience and great, knowledable guide.
  Traveled in September 2025
  

  Reply from: Highland Experience Tours

  Hi Kelsey, Thank you for your kind words! We're so glad you had a great experience and that your guide’s knowledge made a positive impact. We truly appreciate you joining us and hope to see you again on another tour soon! Best regards, Highland Experience Tours

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• MS

  Malek3.0•August 2025
  The driver was witty and knowledgeable although I occasionally found it hard to understand his Scottish accent. The...
  The driver was witty and knowledgeable although I occasionally found it hard to understand his Scottish accent. The seats were comfortable but the air con did not work for most of the tour and we had to open and close the skylight in order to keep the air circulating. Some of the B&Bs were excellent with warm hosts. All the breakfasts were wonderful and generously portioned. However, some of the rooms were in the shape of an attic and made the room feel small and we had to be careful not to hit our heads on the structure. Also, we found the stairs difficult to use as we are 70-year-olds and it was heavy to lug our bags up and down the stairs. There should be a choice as to whether the senior guests want ground floor rooms. The choice of places on the tour were excellent and breathtakingly beautiful and we had the choice to climb to the higher vantage points or wait at some spot. The time spent at each place was perfect.Show more
  Traveled in July 2025
  

  Reply from: Highland Experience Tours

  Hi Malek, Thank you for taking the time to share your detailed feedback. We're so pleased to hear that you enjoyed the beautiful sights, well-paced itinerary, and the hospitality of many of your B&B hosts. It's great to know that the breakfasts and stops along the way made a positive impression! We’re sorry to hear about the issues with the air conditioning and some challenges with accommodation layout. We understand that attic rooms and stairs can be tricky, and we truly appreciate you highlighting this. While many of the guesthouses we use are traditional properties with character, we always do our best to accommodate accessibility needs. If you have any preferences regarding room types or mobility concerns, you're very welcome to let us know at the time of booking, and we’ll do everything we can to make suitable arrangements. We’re also happy to hear you found the guide both witty and knowledgeable and we appreciate your patience with the Scottish accent! ???? Thanks again for choosing to tour with us, and we hope to welcome you back on another adventure in the future. Warm regards, Highland Experience Tours

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