Country Roads of Scotland (Classic)

Traveler Reviews

• 

  Connie3.2•September 2026
  Definitely not up to normal Insight Vacations standards. I know it’s COUNTRY roads if Scotland so accommodations...
  Definitely not up to normal Insight Vacations standards. I know it’s COUNTRY roads if Scotland so accommodations would be rustic — But, they were far worse than expected. The Trafalgar tour that is 2 days less - stayed in same hotels and had same food? The only difference was the Insight tour went Thurso for 2 nights and we stayed in Pentland Hotel which was a horrible experience. Double beds which were terribly uncomfortable. Bedbugs in some rooms. So, I would definitely not recommend this tour. Save yourself 50% of the cost and 2 nights in a bad hotel and terrible food (think pot roast done in crockpot and then reheated the next day) and do the Trafalgar tour - or any other tour for that matter. Insight Vacations should be ashamed to market this tour as “upscale business travel” class tour. Our only positive was our tour director Michael who was entertaining and did a fantastic job of dealing with large group of people (34!!) who were pretty unhappy with accommodations and food.Show more
  Traveled in September 2026
  

  Reply from: Insight Vacations

  Thank you for sharing your feedback. We are sorry to read that your experience fell short of the standards you expected from Insight Vacations, particularly regarding the accommodation, bed comfort, cleanliness and quality of the meals. We understand how disappointing this must have been, especially when you had invested in an upscale travel experience. We take your concerns regarding the reported bedbugs and the overall condition of the hotel seriously. Your comments about the accommodation, dining arrangements and group size will be shared with the relevant teams for review. We are pleased to read that the Travel Director helped make the experience more positive through his professionalism, entertaining approach and ability to manage the group’s concerns. We will ensure your appreciation is shared with the relevant team. Thank you for bringing these matters to our attention. We value your feedback and recognise the importance of ensuring that our accommodation and dining arrangements reflect the standards our guests expect from Insight Vacations.

  Show more
• PG

  Peggy2.0•July 2026
  I was touring Scotland for heritage reasons. I let Insight Tours know this in advance. I picked this tour because...
  I was touring Scotland for heritage reasons. I let Insight Tours know this in advance. I picked this tour because Wick was an official stop. We had a tour director who should never have been given the job. First, he told everyone to go to the Whiskey distillery over the Wick Heritage Museum. He gave us 45 minutes in Wick, even though it was an official stop. He gave us two hours in a place that wasn't even part of the tour. I was looking forward to finding my Great Grandfather's house and then walking to the Museum. He rushed us. He also had no regard for people who don't drink alcohol as he had everyone get off the coach twice to do shots of booze. He made us listen to his playlist the entire trip, and watch movies and videos at 8:00 a.m. Who does this? Visit Scotland, it is beautiful and magical. But not with Insight Vacations.Show more
  Traveled in June 2026
  

  Reply from: Insight Vacations

  Thank you for travelling with Insight Vacations and for taking the time to share your experience with us. We are sorry to read that aspects of your journey did not meet your expectations, particularly as this trip held such personal significance for your family heritage. It is disappointing to learn that you felt your requests were not respected, that the dining arrangements did not adequately accommodate your preferences, and that the time allocated in Wick was not sufficient for you to fully appreciate this meaningful visit. We also regret your concerns regarding the Travel Director's approach, the onboard entertainment and the unexpected additional expenses. We are pleased to read your kind comments about the Coach Driver, whose professionalism and kindness clearly made a positive impression. Your feedback is important and will be shared with the relevant teams as we continue to review and improve our guest experience. Thank you again for taking the time to provide your honest feedback, and we wish you all the best in your future travels.

  Show more
• 

  George5.0•October 2025
  It was an easy process to see all pricing from the cost of the tour plus additional items if needed such as an extra...
  It was an easy process to see all pricing from the cost of the tour plus additional items if needed such as an extra nights lodging or transfers other than the times offered.Show more
  Traveled in September 2025
  

  Reply from: Insight Vacations

  Thank you for travelling with us and for sharing your feedback. We are pleased to hear that you found the booking process straightforward and appreciated the clarity around pricing, including the costs of optional extras such as additional nights and alternative transfer arrangements. We understand how important transparency and ease of planning are when arranging a holiday, and it is reassuring to know that this helped you feel informed and confident throughout the process. Thank you once again for choosing to travel with us. We hope to have the pleasure of welcoming you on another journey in the future.

  Show more
• CH

  Cynthia5.0•September 2024
  Great trip - no hiccups, hotels fine considering the remoteness of some. Driver, Nat, and Guide, Mike, should be...
  Great trip - no hiccups, hotels fine considering the remoteness of some. Driver, Nat, and Guide, Mike, should be congratulated for their work to make this trip so good.Show more
  Traveled in September 2024
  

  Reply from: Insight Vacations

  Thank you for being our guest and travelling with us at Insight Vacations. We hope you will join us again.

  Show more
• ET

  Ellen4.0•July 2024
  The tour with the sites that we visited was great. Alison, out tour director, was wonderful, very knowledgeable....
  The tour with the sites that we visited was great. Alison, out tour director, was wonderful, very knowledgeable. Arthur, our bus driver was also great. Our one day tour guide and bus driver, Ann, was also great. I was not so impressed with the breakfast menu of cooked food. It was the same at every hotel. They need to change up the menu.Show more
  Traveled in June 2024
  

  Reply from: Insight Vacations

  We are thrilled to hear that you enjoyed the services provided by our On The Road Team and found them exceptional. They are indeed a valuable asset to our company. We also appreciate your comments about the meals provided, and we have brought this to the attention of our Quality Control Department. We are sorry to hear that some aspects of your trip did not meet your expectations. Thank you once again for your review.

  Show more
• RC

  Richard2.0•October 2023
  Scotland was beautiful, the hotels and meals ....not so good. The coach and driver were excellent, while the tour...
  Scotland was beautiful, the hotels and meals ....not so good. The coach and driver were excellent, while the tour director had exactly nothing to say while driving for hours thru magnificent landscapes. The Edinburgh hotel was passable, but was not in Edinburgh. The hotel in Glasboro was a Radison Blue, which was fine. the remaining hotels were awful. In one hotel we had a double bed, not a king, not a queen, but a double bed....really! In 2 hotels the fire alarms went off before 6AM in the morning. You had to react because these buildings were old and most may have lacked fire protection. The hotel breakfasts were generally awful, crowded, and long waits to get a coffee from the machine. The included dinners were terrible, the same menu night after night. One exception was the included dinner in Edinburgh, which was at a restaurant and was quality food and drink. everything after that was trash. breakfast on the last day in Glasgow was very nice, and what I would have expected from an upscale tour. One thing I thought was an insult, was the night spent on Skye. There was no included tour of Skye, so if you wanted to see anything other than the hotel, the only choice was an optional $29.00 bus ride for an hour or so. Bad weather forced the cancellation of the trip to Orkney...so we killed a day with a castle visit. Earlier this year we were on a Viking river cruise that missed a port for a mechanical reason. Before I got home, Viking sent me a $1000.00 credit for a future cruise. They know how to treat guests, Insight not so much. In summary, low end hotels that were in many cases dirty, and mediocre food, and a tour director that had nothing to say. that will be my first and last Insight tour.Show more
  Traveled in October 2023
  

  Reply from: Insight Vacations

  Thank you so much for your review. We are delighted to learn you were pleased with our Coach Driver, as they have intense training on making safety and reliability their top priority to always make sure our valuable guests are safe. It was also wonderful to read that our coaches met your expectations and that you travelled comfortably, as this is a crucial factor in enjoying your time on the road. However, we are saddened to learn that you felt the trip Travel Director was less personable than expected on this rare occasion. Our Travel Directors are an essential part of our trips by being professional, passionate about travel, knowledgeable about the destination, and giving the best service to our travellers during their trips. We assure you that your feedback has been shared with our Operations Team for their attention and appropriate action. We regret to learn that you felt our meals and hotels on the itinerary failed to meet the high standards we are recognised for. It should be noted that hotel standards may vary from country to country. As such, some hotels' size, characters, and amenities may differ from what our guests are accustomed to in their home nations. Nonetheless, the condition of each establishment should still be in line with our high standards. Your concerns will be investigated accordingly to help us make the necessary improvements for our guests. While we note that you may not choose to travel with Insight Vacations again going forward, we nonetheless wish you all the best in your future trip endeavours, wherever they may take you.

  Show more
• 

  Geneviève5.0•September 2023
  Led by Greg
  We had a fantastic and thorough tour experience of Country Roads of Scotland with our Tour Director Greg Colgin. He...
  We had a fantastic and thorough tour experience of Country Roads of Scotland with our Tour Director Greg Colgin. He gave us a holiday to always look back on with very fond memories. In nine days on the road we saw more and did more than expected. The Optional Experiences amped up the energy required but thank good goodness we bought in. Greg has a strong knowledge of Scotland's history, other points of interest and proudly talked about the stunning countryside. We appreciated hearing about Scotland's music artists and movie and book titles we might find later. Greg has a nice manner, is very energized and engages easily with others. Les our coach driver was very responsible behind the wheel and the coach vehicle was extremely comfortable. Would do it again!Show more
  Traveled in August 2023
  

  Reply from: Insight Vacations

  We are pleased to receive your positive feedback regarding our Travel Director’s expertise on the destination. As a company, we recognise the importance of providing our customers with a professional, enthusiastic, and exceptional travel experience, which is why we place great value on having a knowledgeable Travel Director. We are also happy to read that you had a great Coach Driver. A dependable and secure Coach Driver can significantly enhance the overall experience of a trip. Furthermore, we are thrilled to learn that you opted for the Optional Experience and were able to partake in some truly unforgettable activities that were not part of the standard itinerary. It is always a pleasure to read that our guests can make the most out of their travel experience and create lasting memories. That said, we hope you made many new friendships, and we look forward to travelling with you again in the future.

  Show more
• PV

  Perry5.0•September 2023
  Led by Greg
  It was really enjoyable.
  Traveled in August 2023
  

  Reply from: Insight Vacations

  We are always delighted to learn that our valuable guests have returned home from our guided trips with happy memories, and we hope that you will explore more exciting travel experiences with us.

  Show more
• AT

  Anne5.0•September 2023
  Led by Greg
  This is a great tour for people who have not visited Scotland before and want a good overview of the whole country....
  This is a great tour for people who have not visited Scotland before and want a good overview of the whole country. It has a fast but comfortable pace, allowing us to experience both large and small cities, and many historical sites along the way. We took all of the optional excursions, but a person could also have a good experience by doing some exploring on their own. Our tour included tickets to the Royal Edinburgh Military Tattoo, an amazing performance by both military and civilian performers. It was a real high point of the trip! We are already thinking about a return trip to beautiful Scotland, and based on what we learned from this trip there are several places we would like to focus on in greater depth. I highly recommend this tour.Show more
  • 
  • 
  • 
  Traveled in August 2023
• NW

  Nancy5.0•August 2023
  Led by Greg
  What a wonderful trip I had with my tour guide, Greg Colgin. He made the country and its heritage come alive. It...
  What a wonderful trip I had with my tour guide, Greg Colgin. He made the country and its heritage come alive. It was fun and it was educational. I have traveled many places, but Never had such an exceptional guide. He was very personable and really cared about us all. Loved all the local treats as well. Nancy Wood My roommate, Debbie Ross and I signed up with GET, but was included with Insight.Show more
  Traveled in August 2023