Classic Israel

3 Reviews

Excellent

67%

Good

0%

Average

33%

Rather Poor

0%

Bad

0%

• EA

  Eugenio
  Written on December 20, 2017

  3.0 - Average

  the guide wss good, informed and pleasant perhaps a little too much political. The accomodations were bad,. The Ptima hotels in Tel Aviv and Gerusalem wete way below expectations. The rooms were extremely small, not very clean, and above all very noisy... People on the same tour, who oaud less than we did, had wsy better accomodations. Very disappointed...The two days on the Kibbutz community were equally unpleasant.. We had to change rooms due to the animal menure smell. The food was also not up to the expecrations. We got thrown in with local members of the community who were not very hygenic....It was our first ecperence with TourRadar snd it was nit a good experience...not thinking of booking with you again.

  

  Encounters Travel commented on this review

  Dear Eugenio, Thank you for taking the time to get back to us with your feedback on the Classic Israel tour which you recently travelled on. Firstly, I’m very pleased to hear that you were happy with your tour guide and found him to be pleasant and well informed. We realise that guides play a big part in making a tour enjoyable so it’s great to hear that these expectations were met on your tour. This is exactly the type of feedback we strive for. The hotels used are the ones that we advertise as being used for the tour on our website, so I'm sorry if they didn't meet your expectations. Both are set at the Israeli 4-star level and while they're not the best hotels in Tel Aviv or Jerusalem, this is not designed as a luxury tour. It's also quite hard to strike a balance between hotels in locations that are quite busy, with the benefits of shops, cafes and restaurants nearby, and those in more out of the way places that may be quieter but not have as much to do easily accessible around them. I'm sorry you didn't like the stay at the Kibbutz Lavi either. Part of the reason we include a Kibbutz hotel for one night is to give you the opportunity to mix with the local people who live on the kibbutz and run it, and to learn about the farming there and their way of life. We generally get good feedback about this part of the tour, but I appreciate it may not have been for you. Both ourselves and Tour Radar do run promotions on our various tours from time to time which can lead to people paying different prices for the same tour. We are also starting to offer optional 5-star hotel upgrades on this trip so people can choose the level they'd like to book. Overall I’m sorry that this tour didn’t quite meet with your expectations and that you won’t consider using us in the future. Both ourselves and Tour Radar do offer a great range of different tour options to all corners of the world, of varying levels, including some luxury 5-star tours which may be of interest to you. Thank you again for taking the time to get back to us with this feedback, it’s very much appreciated.

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• C

  Christine
  Written on December 13, 2017

  5.0 - Excellent

  Brilliant trip!

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• MS

  Milton
  Written on December 8, 2016

  5.0 - Excellent

  I went on the Classic Israel Tour. It was a fantastic experience. Our tour consisted of six people and our tour guide/driver. He was fantastic, and it was the trip of a lifetime. I encourage everyone to take advantage of this tour and go!

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