Lights of Japan and Korea (including Shimonoseki)

Traveler Reviews

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  Corneliu

  May 1st, 2025
  4.0
  Overall a good tour with Europa Mundo
  Traveled in April 2025
  

  Reply from: Europamundo

  We are very grateful for your feedback and anticipate the chance to have you join us in a future adventure. Europamundo team :)❤

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• A

  Alexandru

  April 28th, 2025
  4.0
  Was a long nice tour
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  Traveled in April 2025
  

  Reply from: Europamundo

  We extend our gratitude for your feedback and we hope to have the opportunity to have you in a future adventure. Europamundo team :)❤

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• A

  BernardettaGerada

  November 12th, 2019
  4.5
  It was a wonderful experience throughout. Europamundo made sure that we experienced many facets of the South Korean &...
  It was a wonderful experience throughout. Europamundo made sure that we experienced many facets of the South Korean & Japanese culture. The stay on Mount Koya at the Buddhiast monastery was unique as was the stay at the Riyokan with the onsen. The hotels we stayed in were very good and the meals provided were most adequate as well. Last but not least the guides. We had Paco, David, Pablo for the various segments of the journey & Jose Luis for the Tokyo tour. They were knowledgeable, helpful and fun to be with. They made our journey more memorable. Thank you all.Show more
  Traveled in October 2019

  Review collected by Europamundo
  

  Reply from: Europamundo

  Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience during the tour. It's fantastic to know that our guides has exceptional knowledge of history and genuine interest in your interests contributed to a memorable experience. We greatly appreciate your kind words .Thank you for traveling with us!

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• A

  AnnPollard

  December 5th, 2019
  4.7
  Knowledgable guides. Full itinerary.
  Traveled in November 2019

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi, So great to hear! Thanks for the kind words about our team. Europamundo team :)❤

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• A

  NilaPatel

  February 3rd, 2023
  4.8
  The South Korea & Japan Trip was amazing! I truly could not have asked for a better travel experience. Our Trip was...
  The South Korea & Japan Trip was amazing! I truly could not have asked for a better travel experience. Our Trip was in Nov 2022 during Thanksgiving, and we had some fantastic weather (not too cold and not too hot) - it was perfect. Both countries were beautiful, but I especially enjoyed Japan. Our guides were awesome (esp. Rei and David :) and the places we saw were like no other! Buddhist temples, Shinto temples, seeing the Snow Monkeys, the magnificent gardens, what an experience! We also had a really great tour group. The people we met on our journey were the best. The hotels were excellent, and the food was good too. There were not as many vegetarian options as I thought there would be so just be mindful of that if you have dietary restrictions and make sure to tell the guide in advance. I would highly recommend this trip if you are considering it. You will NOT be disappointed. Thank you Europamund for making this an unforgettable experience. Happy Travels!Show more
  Traveled in November 2022

  Review collected by Europamundo
  

  Reply from: Europamundo

  Your feedback is valuable, and we look forward to welcoming you on another fantastic journey in the future. Europamundo team :D❤

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• A

  Tiffany

  February 8th, 2023
  5.0
  The tour was very thorough and covered a lot of areas. The tour guides were very knowledgeable. I had a great time!
  Traveled in November 2022

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team

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• A

  Kristi

  April 7th, 2024
  4.8
  Nice hotels and breakfasts, wonderful tour guides We really liked seeing the Monkey Park. The only thing we didnt...
  Nice hotels and breakfasts, wonderful tour guides We really liked seeing the Monkey Park. The only thing we didnt like very much was that our tour group members and guides were changed every couple of days, other than that we were satisfied with the trip.Show more
  Traveled in March 2024

  Review collected by Europamundo
  

  Reply from: Europamundo

  We extend our gratitude for taking the time to share your valuable insights about your recent tour with us. We are absolutely delighted to learn that your travel experience with us was memorable. Europamundo team :D❤

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• R

  Ralitsa

  July 26th, 2024
  4.0
  Very enriching experience! Food and accommodation conditions could be improved. It is very intensive and it could be...
  Very enriching experience! Food and accommodation conditions could be improved. It is very intensive and it could be better to stay 2 nights in one hotel not one night per hotel. The guides in Japan were great, warm and very helpful!Show more
  Traveled in July 2024
  

  Reply from: Europamundo

  Thank you for your feedback! We’re thrilled to hear you found the experience enriching and appreciated the guides' warmth and helpfulness. We also value your input on food, accommodation, and the pace of the tour. We’ll look into options for improving these aspects and consider longer stays at individual hotels. Thank you for helping us enhance our future tours! Europamundo team

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• 

  Alex

  April 30th, 2024
  3.0
  Wasting so much time for bilingual translations for the last 2 weeks. Tour guides and busses keep changes every 2-3...
  Wasting so much time for bilingual translations for the last 2 weeks. Tour guides and busses keep changes every 2-3 days with no reason even all buses goes the same direction. Not sure about Spanish side, but English was awful from all 4 guides we had throughout those 2 weeks. You better pick other companies who would provide a single bus with a single tour guide and ONLY with your language. You’re getting what you're paying for, 100%.Show more
  Traveled in April 2024
  

  Reply from: Europamundo

  Dear Alex, Thank you for your feedback. We would like to assure you that our guides are well-prepared and trained to manage bilingual groups. We understand your concern about the frequent changes of tour guides and buses. Due to operational reasons, not all buses follow the same routes, and we have various changes and incorporations, so these changes are sometimes necessary to accommodate different segments of the tour and ensure all services run smoothly We regret that you found the English language proficiency of our guides unsatisfactory. We strive to provide high-quality service in both languages, and your feedback will help us improve. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Best regards, Europamundo team

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• 

  Rosemary

  August 17th, 2023
  2.0
  Too many temples and shrines Antonio Pablo and mitchiko were great Simon was pretty useless would tell us go...
  Too many temples and shrines Antonio Pablo and mitchiko were great Simon was pretty useless would tell us go ahead and wait for us below would use a walking stick to move around Pizza place was a dive Antonio made sure we were always looked after simon ate and ate pizza was just melted cheese on raw dough get rid of that place Oh that's Osaka as we went on a side road show us the cities we don't need that many temples they all begin to look the same Very disappointed in not being told it was a Spanish company I would not have booked I booked through touradar not the other one very hard to talk to people when they don't understand your language Love the Vietnam tour so booked with you againShow more
  Traveled in June 2023
  

  Reply from: Europamundo

  Dear Rosemary, Thank you very much for sharing your input about your trip. We are delighted that you enjoyed your experience with our guides. We have conveyed your comments to Antonio and Mitchiko, and they extend their gratitude to you for your kind words. Regarding the issues you experienced with Simon, we have provided a 24/7 hotline and WhatsApp number on the passengers' voucher to report any issues faced during the tour. Unfortunately, we have not received any communication from you on these designated channels. Had we received a report earlier, we could have addressed this issue and resolved it with the guide. We apologize for any inconvenience you experienced because of this matter. We regret to hear that some parts of the tour did not meet your expectations. At Europamundo, we prioritize transparency. Therefore, we provide a comprehensive itinerary outlining the details of every aspect of the tour, such as the approximate duration of each visit, included entrances where applicable, distances between each point, guided tours, free time, etc. This information helps our valued clients make informed decisions based on their preferences and pace. Our itineraries are available on our website both before and after booking the tour, as well as under the "My Trip" link for every passenger. When designing the itineraries, our goal is to enhance the travel experience of our passengers by showcasing the most remarkable cultural and historical landmarks of each circuit. We understand that individual preferences vary, and some people may find certain parts of the tour to be intensive. However, please note that our tour guides are obligated to follow the activities outlined in the itinerary. Europamundo holds the responsibility of providing the contracted services to the passengers. Rest assured that we will consider your suggestions to continue improving. Additionally, please be aware that our terms and conditions, available on our website, state that all our overland routes, whether in groups or private, include the presence of tour leaders (English-speaking) and local guides, if specified. Due to the global nature of Europamundo, groups may be bilingual based on the number of passengers. The service may be conducted bilingually, usually in English and Spanish, either with two tour leaders, each speaking one language, or a single tour leader providing information in both languages. Our tour guides have a minimum English fluency level of B2 to effectively engage with passengers, share historical narratives, and communicate fluently. Once again, we appreciate you bringing your concerns to our attention, and we look forward to providing you with seamless service in your future tours with us. Europamundo team.

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