Deals of The Week:  Japan is back!  Up to 50% OFF

Deals end: 13 Oct, 2022
Say Hueque Argentina & Chile Journeys

Say Hueque Argentina & Chile Journeys

Headquarters in Buenos Aires, Argentina

View all tours
Number of tours
42
Age Range
1-95
Number of reviews
242
Rating
4.6/5
Response rate
100%
Response time
5 hours

Say Hueque Argentina & Chile Journeys Reviews (240)

Write a review
Excellent
Good
Average
Rather poor
Bad
Show specific ratings
Accommodation
4/5
Transportation
4.5/5
Meals
4/5
Value for money
4/5
Guide
4.5/5
  • Argentina & Chile: Amazing Patagonia - 9 days reviewer 1
    Written on September 27th, 2022
    Would never recommend! They are refusing to call or email us back. They have $4000 of our money and we haven’t gone anywhere. I’ve never had worst customer serv…
    Read more
    Say Hueque Argentina & Chile Journeys commented on this review
    Dear Elizabeth, In Say Hueque we are very sorry that you could not travel because of the pandemic in 2020 and that after scheduling the trip free of charge for 2021 you could not travel because you were infected with Covid one day before your trip. We have made an enormous effort to make your trip possible; and although our suppliers changed their rates (2 years from the original trip), we as a company offered you to cover the costs of the rate changes due to a worldwide inflationary context so you can plan your trip for the third time. We understand that the frustration of having to repeatedly postpone your trip must be huge and we are sorry that you had to go through this experience. In spite of our continued work to assist you to travel and offering to cover the cost of the fare difference, you decided not to travel, in which case we must apply our Terms and Conditions, which you accepted. Say Hueque's main goal is to create the best Travel Experiences and we are very sorry to read this comment when you spoke several times with Cynthia, your travel advisor, and Noelia, our Sales Manager, by email and phone calls, and you did not accept our different offers of help. We are truly sorry for how this ended after all the work we did as a team so that you could travel and fulfill your dream without extra cost. Say Hueque Team.
  • SZ
    Written on September 12th, 2022
    'twas a wonderful experience and enjoyable
  • C
    Written on May 24th, 2022
    Engaged Say Hueque as they were supposedly an expert with planning travel itineraries in Argentina. Unfortunately, my recent experience was below sub-par. 1) …
    Read more
    Say Hueque Argentina & Chile Journeys commented on this review
    Dear CT, I hope this message finds you well. Thank you for your feedback. We are known for our exceptional attention to detail, and we are sorry to receive this message, that is why we would like to respond in detail to your comments: Your travel advisor had her annual vacation and a responsible colleague was in charge of your trip, giving you a fast response within 24 hours, answering your questions and requests for changes constantly. In other words, your travel agent changed for normal reasons, but we always provided timely and appropriate responses to all of your concerns. Our Sales office is in Buenos Aires and we also have local representatives in the rest of the destinations of the country, where local and specialized partners in each region of our vast country represent us. We are very sorry that the shared transfer was 15 minutes late at Iguazu Falls, usually, the regular transfers have a pick-up time margin. Knowing that punctuality is very important to you, we upgraded the other transfers to private services on your trip at no additional cost so that you did not have to wait any longer. Your itinerary in Salta visited all the destinations included but in a different order. Sometimes, for operational reasons, it is necessary to change the order of the itinerary, but always respect the visit to the places of interest of the tour. In Ushuaia, we charged you for the entrance fee to the national park when it was not necessary and we are very sorry for that, but when we were notified that you would not need it, we made a refund for it and for the box lunch that you did not have in the end. We are really sorry for this misunderstanding, but please note that we made the corresponding refund at the appropriate time. We really apologize if you felt we did not assist you, but we always wanted to respond quickly and efficiently, providing upgrades even when they were not mandatory and making the appropriate refunds. CT, we are a bit frustrated with your review here and on other many websites,  and we find it a little bit unfair after all the work we did in the planning stage of your last-minute trip and when you were traveling. Ct, we remain committed to our clients, so please let me know in case you have further questions and we will be happy to help you. Best regards, Maria. Member of Say Hueque's team. 
  • MF
    Written on March 24th, 2020
    Overall it was good but I was very disappointed as on the itinerary it had we would have lunch at a ranch but instead we had lunch at a local restaurant which w…
    Read more
    Say Hueque Argentina & Chile Journeys commented on this review
    Michelle, We are sorry to read that lunch had to be changed because of the ranch burnt. When some things like this happen, we try to offer you something that is as good or even better than the original. We are sorry to know that the restaurant didn´t fulfill your expectations. Despite this situation we are happy to know that in overall you liked your trip. We always work to be better so it is very important to have reviews.
  • Argentina & Chile: Amazing Patagonia - 9 days reviewer 5
    Written on March 10th, 2020
    This was a self guided tour which I wasn’t aware of and needs to be highlighted on the website. Excellent organisation and no issues with any timings of events.…
    Read more
    Say Hueque Argentina & Chile Journeys commented on this review
    Thank you for your reviews, It is always important to receive comments as yours like this we can become better. That is good to know that you found the company well organised and of a high standard. We wish you could come back to South America
  • MB
    Written on February 20th, 2020
    I really enjoyed the Safari with Pol! Amazing views and I loved the scenery of beautiful Patagonia. I learned so much. I also loved the Perito Moreno hike an…
    Read more
    Say Hueque Argentina & Chile Journeys commented on this review
    Mary Jo Braun, Perito Moreno hike is the best, that is good that you have enojoyed it.The boat ride is a good way to have another view of the glaciers. Thank you very much for mentioning the guides because that is very important to garantee a good moment and memories. It is good to enjoy the landscapes and the explanantions as well . Distances in Patagonia are huge that is why sometimes is hard to do longer the adventures, We wish you could come back, we will be waiting for you!
  • Galapagos Island Wildlife Experience reviewer 7

    Galapagos Island Wildlife Experience

    5.0Excellent
    Written on February 12th, 2020
    We had the most fantastic hotel, tour guides!!
    Say Hueque Argentina & Chile Journeys commented on this review
    Thank you so much for this nice review! We hope your trip exceeded expectations
  • MV
    Written on January 30th, 2020
    Tour operator excelent, always on time, good cars and busses. Bus from Buenos Aires to Iguazu-terible!!! Toilet was stinting on the first floor, terible food an…
    Read more
    Say Hueque Argentina & Chile Journeys commented on this review
    Thank you for taking your time to write your review. That is great to know that drivers and services were punctual and went smoothy . It is important as well to mention that the bus Cruceros del Norte didn´t reach your expectations. We hope you can come back soon,
  • A
    We wanted the help of a reputable agency to plan our trip. We also were overwhelmed with all of the possible places to go and Say Hueque made it easy with thei…
    Read more
    Say Hueque Argentina & Chile Journeys commented on this review
    Thank you for your feedback and suggestions! We always take into account the comments of our passengers to improve our services! We are glad that all in all you have had a great experience!
  • A
    The booking process was smooth. The hotel in Puerto Iguazu was our favorite but all hotels were really nice. Our favourite excursion was probably the mini tre…
    Read more
    Say Hueque Argentina & Chile Journeys commented on this review
    Thank you for your comments, we will take them into account! Great to hear that you have enjoyed your time in Argentina!

Say Hueque Argentina & Chile Journeys Tours

Say Hueque Argentina & Chile Journeys Destinations

Say Hueque Argentina & Chile Journeys Videos

About Say Hueque Argentina & Chile Journeys

We are explorers – We are passionate – We are nature enthusiasts

In 1999, based on personal travel, dreams and passion Say Hueque Journeys was born! We are a travel company based in Argentina that creates sustainable and immersive travel experiences focused on connecting travellers with nature and our local communities.

We know how to visit the Perito Moreno Glacier in order to avoid crowds, when to trek in Torres del Paine for an intimate experience with the Patagonian mountains and what time of day to visit Iguazú Falls to enjoy the best day-light and a personal encounter with this wonder of nature.

Compensating carbon emissions, operating plastic-free trips and committing to local communities is how we are leading to a more sustainable, responsible and meaningful way of exploring Argentina and Chile.

Highlights

100% Flexible – Tailor Made Trips
Unique & Memorable Travel Experiences
20 Years Exploring Argentina & Chile
Responsible Travel Initiatives in Argentina & Chile

Contact our Travel Experts

  • Contact our Travel Experts
  • Contact our Travel Experts
  • Contact our Travel Experts

+1 844 311 8331

24/7 Support

Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!