Full Wonders of Poland Circuit

Traveler Reviews

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  sue

  June 15th, 2026
  This was supposed to be an English speaking tour. It was a Spanish tour with about 8 English speakers on it. Our...
  This was supposed to be an English speaking tour. It was a Spanish tour with about 8 English speakers on it. Our "English" guide was Spanish and had trouble with English. The first day on the tour, the English speakers were given headsets with one ear bud. The Spanish guide used the overhead intercom. We had English coming in one ear and Spanish in the other. The guides were not at all familiar with Poland. Everything they told us was read off their phones. They couldn't help with restaurants, local sites, etc. The hotels were mostly great, except the second one. It was very subpar. Not very clean, broken fan, windows would not open properly, etc. The Auschwitz tour was horrible! We were supposed to tour at about 1:00, and we didn't get to tour until 5:00. We had no guide and only saw a small part of the camp. Even our guide had promised us to see the famous gate, but that was in the museum, that we were not touring. Everyone was very upset! Some of us had come especially to see the camps! This should have been at least a half day tour, if not longer! This would have been a great tour, if we would have had a different company, guides that knew Poland, and a company that cared what their customers wanted. Sue CarverShow more
  Traveled in May 2026
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  Melanie

  June 1st, 2026
  Terrible tour company. I will just give a few of the many lowlights of this trip. 1). We never got our transfer from...
  Terrible tour company. I will just give a few of the many lowlights of this trip. 1). We never got our transfer from the airport 2) We were dropped off at every city and had no guide with us. We were only told where to meet and a time. 3). We were dropped at a very small town for nearly 4 hours. By the time we got to Auschwitz, it was after 5 pm. Our itinerary said that we would get to Auschwitz by 2:15 pm. We were never told that our ticket would allow entry to both Auschwitz 1 and Auschwitz 2. We were dropped at Auschwitz 2 and had about 1 hour there. When we asked the ticket taker how to get to Auschwitz 2, she informed us that it was too late to go to Auschwitz 1 on our FREE ticket. The tickets are FREE after 5 pm in the summer. So we paid the tour company for a ticket and they left us at the little town for so many hours that we would enter Auschwitz on a free ticket. The itinerary stated that we would see the museum in Auschwitz but we arrived so late that it was not possible to go there. For most of us, this was beyond disappointing as we selected this tour due to being able to have a guided tour in Auschwitz and seeing the museum. The itinerary also stated that it was a guided English tour; however, both tour leaders were Spanish speaking. I expected local Polish guides for this tour. Also, the tour leaders, NOT guides by their own admission, read everything from their phones when we were on the bus.Show more
  Traveled in May 2026
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  Mardell

  June 1st, 2026
  The itinerary for this tour is good. The implementation, not. This began with the lack of promised transportation...
  The itinerary for this tour is good. The implementation, not. This began with the lack of promised transportation at the airport. The English-speaking guide was also not evident. We did have 2 local city guides who spoke English and were excellent. We did have two tour leaders, both primarily Spanish-speaking. Our tour was a mish-mash. Two other group members joined, some departed. As English speaking customers, I felt treated as a 2nd class participant. The first day began with the Spanish-speaking members being placed in the front of the bus and the English in the rear. Also, the tour leaders - they specified they were NOT guides, provided no means to contact them. AND we had one person lose the tour and they were not aware! We were given a brief overview of cities, a meeting place and left on our own for 2-4 hours. The promised Auschwitz tour, both the museum (Auschwitz 1) and the memorial and Auschwitz-Birkenau were abbreviated so we were unable to visit Auschwitz 1, the most important to most of us. Our itinerary said we would reach there at 2:15. We arrived approx. 4:30. So by the time we walked from the parking area to the entrance of the memorial area, we entered under the after 5 p.m. free ticket instead of having a guided tour. Additionally, the leaders primarily read all provided information from their phones. Give me the link and I can do that myself.Show more
  Traveled in May 2026
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  Karin

  May 31st, 2026
  It stated by not being picked up from the airport. We waited for almost two hours at both meeting points. No one...
  It stated by not being picked up from the airport. We waited for almost two hours at both meeting points. No one showed up. Itinerary does bot match what was promised at all. We are dumped regularly for hours in a city with te worst being on the day we were going to Auschwitz. Instead of going at 2.15 pm we went 5pm. Stayed 4 hours in the city where pope John Paul II was born. One church to visit. In Auschwitz we stood in line as individuals with a free ticket and not as a group with a tour. Dumped in Auschwitz II where we could see baraks and gas chambers. The last ones were closed and were only to be visited with guides. You are lucky if you could sneak in along with a group. The famous gate (Arbeit macht frei) and the museum were not visited. Group is 75% Spanish speaking and changed twice in the week. English guide can hardly be heard in the back and is reading his talk off his phone. This is just the tip of the iceberg. I am sorry never again with Tourradar/Europamunda. Worst tour of my life.Show more
  Traveled in May 2026
  

  Reply from: Europamundo

  Dear Karin, Thank you very much for your honest feedback. We truly appreciate you taking the time to share your experience with us. Please note that your case is currently being reviewed by the relevant department. In the meantime, we would like to clarify that, as outlined in our terms and conditions, tours may be operated in more than one language unless otherwise specified. Additionally, due to operational requirements, both guides and buses may change throughout the itinerary. We understand this may not always be ideal; however, we would like to reassure you that all guides follow the same standards and that the information provided remains consistent for all passengers. We sincerely regret if these aspects impacted your experience and appreciate your understanding. Your feedback is valuable and will be taken into consideration. Europamundo Team

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  Pats

  May 12th, 2026
  This tour could not have been better. Every site was beautiful and interesting, the guides were informed and helpful,...
  This tour could not have been better. Every site was beautiful and interesting, the guides were informed and helpful, and hotels were SO comfortable and well situated. Everything was carefully organised. I particularly liked the way that rest stops were scheduled in beautiful villages, rather than at has stations, as is the case on some tours. Europamundo is absolutely first class. I will always look to them in future.Show more
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  Traveled in April 2026
  

  Reply from: Europamundo

  Hi, Thank you for taking the time to review your tour, we are truly delighted to know you enjoyed every detail of the experience. Your kind words mean so much to us. Europamundo team :)

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