Tomato Travel
- Rating
- Number of reviews
- 140
- Number of tours
- 16
- Age range
- 18-99
- Response rate
- 92%
- Response time
- within 1 day
Tomato Travel Reviews (140)
Write a review- KA
Karen
Written on November 3rd, 2026Tomato Tour Company is fantastic. Your guide was Yumi. She was the best! She was smart, kind, helpful,and took really great care of us. She really made our …Read moreTomato Travel commented on this review
Hi Karen, thank you so much for your lovely review! We’re thrilled to hear that Yumi made your Japan trip so memorable. We’ll be sure to share your kind words with her. Thank you for choosing Tomato Travel, and we hope to see you all again on another wonderful adventure! Warm regards, Tomato Travel Team 
Jithender
Written on November 2nd, 2026it was a great and memorable trip, calvin was very patient , Eric was knowledgeable and LAN was kind hearted, they made sure we had good time.Tomato Travel commented on this reviewDear Jithender, thank you for your lovely feedback! We’re delighted you had such a memorable trip. We’ll be sure to share your kind words with Calvin, Eric and Lan. Thank you for travelling with us, and we hope to welcome you on another adventure soon! Warm regards, Tomato Travel Team- PT
Paul
Written on November 2nd, 2026We really enjoyed our trip to China. From the minute we arrived to the day we left transfers, hotels, coach, guides, etc. were first rate. We were greeted at …Read more - JR
Jered
Written on November 1st, 2026Awesome Birthday Trip!! I did have such an incredible experience with this tour. I was in a group of 10 people. Man the hotels accommodation were far the best I…Read moreTomato Travel commented on this reviewDear Jered, thank you so much for sharing your wonderful experience with us, and for taking the time to share so many lovely photos from your journey! It’s a pleasure to see your travel memories and the special moments you captured along the way. We’re delighted to hear that you had such an incredible birthday trip and enjoyed the hotels, our guides, and the beautiful sights of China, especially the Great Wall. It’s fantastic to know that the tour exceeded your expectations and left you with such wonderful memories. Your kind words and recommendation truly mean a lot to our team. Thank you for choosing to travel with us and for sharing your experience with others. We hope to welcome you on another unforgettable journey with us in the future! Warmest regards, Tomato Travel Team Alyssa
Written on November 1st, 2026Overall, the tour was a wonderful experience, and I was able to see and enjoy most of the attractions and experiences I had hoped for. There were, however, a fe…Read moreBruce
Written on October 26th, 2026Our tour group only ended up at 6 ( 2 from Scotland, 3 from USA and 1 from Oz with Yumi our tour guide and drivers. However from start despite our age and backg…Read moreTomato Travel commented on this reviewDear Bruce, thank you so much for sharing such a lovely review! We’re delighted to hear that you had such a fantastic experience exploring Japan with us. It’s lovely to know that you enjoyed the itinerary, hotels, onsen experiences, and welcome and farewell dinners. We’re especially happy that Yumi and Joseph helped make your journey so special. We’ll be sure to pass on your kind words to them and our local team. Thank you again for travelling with us. We hope the memories of your Japanese adventure will stay with you for many years to come, and we’d love to welcome you on another journey with us someday! Warmest wishes, The Tomato Travel TeamRajat
Written on October 18th, 2026Shanghai section of tour could use some improvement. Hotel wasn't great. Guide didnt really give any info on Shanghai. A minibus was sent to the train station i…Read moreTomato Travel commented on this reviewDear Rajat, Thank you for sharing your feedback with us. We’re sorry to hear that the Shanghai portion of your tour did not fully meet your expectations. We appreciate your comments regarding the hotel, the guide’s explanations, and the transfer arrangements. We also appreciate your suggestions for improving the itinerary, particularly replacing either the Bund or Xintiandi with Fuyou Road and Yu Garden to offer a more local shopping experience, followed by the river cruise. Your feedback is valuable to us, and we will share these comments with our team for review and consideration as we continue to improve our tour arrangements. Thank you again for taking the time to provide such detailed feedback. Kind regards, Tomato Travel Team- LP
Lulu
Written on October 5th, 2026I did not like the whole tour. Just the outside structure sight seeing. Carrying our suitcases throughout the escalator in fact multiple escalators particularly…Read moreTomato Travel commented on this reviewDear Lulu, Thank you for taking the time to share your detailed feedback with us. We are very sorry to hear that you were disappointed with your experience and, in particular, that you sustained an injury during the journey. We sincerely hope your knee has recovered and that you are doing better. We appreciate you bringing your concerns regarding the itinerary, transportation arrangements, meals and optional activities to our attention. We understand that travelling through a busy itinerary can be challenging, particularly when carrying luggage, and we will share your feedback with our local operations team for further review. We also appreciate your comments regarding the photography experience and understand that you felt the pricing and presentation did not meet your expectations. However, please note that this was an optional activity and you were not required to buy the photobook. While some aspects of the tour may be optional or may suit different travellers differently, we are sorry that the overall experience did not meet your expectations. Your feedback is valuable to us and will be taken into consideration when reviewing our future tour arrangements. Thank you again for sharing your experience with us. Kind regards, Tomato Travel Team - CM
Charles
Written on October 4th, 2026Well paced itinerary and plenty of entertainment provided by our lovely guide Calvin!Tomato Travel commented on this reviewHi Charles, Thank you for taking the time to share your feedback with us. We are delighted to hear that the pace of the itinerary suited you well and that you had a great time travelling with Calvin. We will be sure to pass on your kind words to him. Thank you again for travelling with us. We truly appreciate your feedback and hope to welcome you back to Japan in the future. Kind regards, Khoa Tomato Travel Team Tony
Written on October 4th, 2026**Fantastic 15-Day Japan Tour – Highly Recommended! 🇯🇵** We had an amazing 15-day tour of Japan from Osaka to Tokyo, including a memorable visit to Hiroshima…Read moreTomato Travel commented on this reviewHi Tony, Thank you very much for taking the time to share such wonderful and detailed feedback about your 15-day Japan tour. We are delighted to hear that you enjoyed the itinerary and had the opportunity to experience Japan’s culture, history, food, and scenery. We are especially pleased to hear that Calvin made such a positive contribution to your journey. We will certainly pass on your kind words to him, as well as to our driver and the wider operations team. It is wonderful to know that their knowledge, professionalism, and attention to detail helped make your trip memorable and enjoyable. Thank you again for travelling with us and for your recommendation. We truly appreciate your support and hope to have the opportunity to welcome you back to Japan in the future. Kind regards, Khoa Tomato Travel Team
Tomato Travel Tours
Top Deals
Tomato Travel Ships
Contact our Travel Experts
+1 844 311 8331
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!