The Bali Trip Mate

The Bali Trip Mate

Headquarters in Bali, Indonesia

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Number of tours
5
Age Range
5-70
Number of reviews
17
Rating
4.7/5
Response rate
100%
Response time
less than 1 hour

The Bali Trip Mate Reviews (17)

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Accommodation
4.5/5
Transportation
5/5
Meals
4.5/5
Value for money
N/A
Guide
5/5
  • 4 Days Bali Authentic Experience reviewer 1
    Written on July 3rd, 2020
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    The Bali Trip Mate commented on this review
    Hi HT, Thank you for your reviews. Yours sincerely, Geoff The Bali Trip Mate
  • A
    Written on January 5th, 2020
    We couldn't fault our 3 day Nusa Penida experience with BaliTripMate Our lovely driver Diky picked us up from our hotel to catch a speed boat from Sanur to Nu…
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    The Bali Trip Mate commented on this review
    Hi Angie, Thank you for having chosen The Bali Trip Mate, glad you enjoyed the 3 Days Nusa Penida Experience and it is a beautiful island, your positive feedback will certainly be shared with the entire team to motivate them to continuously deliver our exceptional services. Sincerely yours, Geoff The Bali Trip Mate
  • 3 Days Experience Nusa Penida Island reviewer 3
    Written on January 2nd, 2020
    You would love it. There are so many amazing places in Nusa Penida with breathtaking view. The guides are also excellent.
    The Bali Trip Mate commented on this review
    Hi Ly Duyen, Thank you for your kind reviews, very glad you enjoyed the island as it is such a beautiful places, look forward to seeing you again in the future. Yours sincerely, Geoff The Bali Trip Mate
  • LG
    Written on November 25th, 2019
    I expected so much more... the way up to the harbor was well organized (the way back was on free shuttle...but also alright), the driver (Dicky - very nice guy!…
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    The Bali Trip Mate commented on this review
    Hi Linda, We are very sad and apologize about your recent experience with us. After reading your reviews, I tried to find data from our guide and accommodation related to the time of your tour to certain what is really happened. Regarding the shuttle bus it is not free its included on the ticket price, we normally use them to drop our customers based on their next destination hotel and mostly one and other guests in the group have a different destination around Bali Central area after the tour. Regarding the guide didn't explain much about the islands we apologize as Gili Air Island is a tiny island our local guide in the island is not for guiding and explain about culture and history like in our Bali tour with many story and culture to explain in the tour, our local guide in the island as a tour leader to explain what to do and organize for each day plan for the group however we will fix this issue to make our guide explain more about the island life, and about the bicycle tour starts after 4 pm we go in this particular time as its a good time for sunset on the finishing point which is west south side of the island near our office after the cycling, and Gili Air Island still under development in the north side so we can't ride there as the road mostly sand and dirt. And our other visitor sometimes needs a rest after the 4-5 hour car transportation and boat ride to Gili Air Island so our guide thinks you need a rest we sincerely apologize to make you discover the island by yourself. We are really sorry and do not mean to doubt your reviews, we use a particular best reviews restaurant on TripAdvisor for our dinner for the first night which is Mowies by The Beach for this tour and regarding the music at the room we have been informed that 23 Nov the night they have party couple blocks from the bungalow that goes until late we will prevent this issue for anyone again in the future, We sincerely apologize for the unpleasant experience our 3 Days Experience Gili Islands, we hope in the future we can provide better service to you. Thank you. Kind regards, Geoff The Bali Trip Mate
  • K
    Written on November 24th, 2019
    Communication with Bali Trip Mate is excellent, they respond quickly and answer all your questions. They are also very flexible and help you make the itinerary …
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    The Bali Trip Mate commented on this review
    Hi Kiana, Thank you for having chosen The Bali Trip Mate, glad you had a fantastic holiday and we are sorry for your misunderstanding with one of our guide/driver in Nusa Penida iam glad it was only a small problem, and we have spoken about this issue and we can guarantee this will not happen in the future and to anyone. Once again glad you had a fantastic holiday we look forward to seeing you again. Sincerely, Geoff The Bali Trip Mate
  • JC
    Written on November 23rd, 2019
    I had a great time! Short and Sweet, lots to see and do and worth every penny if not even more! I had a great time and the guide was courteous and friendly.
    The Bali Trip Mate commented on this review
    Hi Justine, Thank you for having chosen The Bali Trip Mate and we are so happy to know that you had a great holiday even if it was short and sweet and iam glad you were happy with our service. Sincerely yours, Geoff The Bali Trip Mate
  • MK
    Written on November 5th, 2019
    i was travelling through Indonesia for three weeks, the first week i was in Sumatra, second in Java and third one on my itinerary was Bali. The Bali part was …
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    The Bali Trip Mate commented on this review
    Hi Mila, Thank you for having chosen our company and glad you are very happy with your holiday in Bali, Indonesia and enjoy your time with our Guide & Driver. As a tourism company we strive to go over and above and your positive comment certainly confirm that. Thank you for your kind words, we look forward to seeing you again. Yours Sincerely, Geoff The Bali Trip Mate
  • L
    Written on November 2nd, 2019
    Where should I start!? From transfers to the island, the beautiful island life to the crystal waters of Gili Islands and the amazing friendly guide and the crew…
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    The Bali Trip Mate commented on this review
    Hi Laura, Thank you for having chosen The Bali Trip Mate and we are so happy to know that you had a great time with us and we were very happy to have you too and thanks again for inspiring the other readers. Sincerely yours, Geoff The Bali Trip Mate
  • JL
    Written on October 24th, 2019
    We thoroughly enjoyed the tour. It was a good variety of activities and we got to see and do a lot in the 7 days. We would liked to have had more details befor…
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    The Bali Trip Mate commented on this review
    Hi Jody, Thank you for your feedback and your review and we are pleased that you enjoyed the tour with us. I am wondering about your comment regarding as to why you write in terms of what was included and what wasn’t when it was already supplied to you before the tour started through the booking confirmation. And about our tour end in Gili Air island, you were aware of that and you asked us by email before the tour started to get back to Mataram which we organized for you. Thank you for your very kind word and we definitely look forward to welcoming you back for another memorable experience. Sincerely, Geoff The Bali Trip Mate
  • K
    Written on October 8th, 2019
    Highly recommend this tour for anyone wanting to explore the best of Bali & Gili. It’s great value for money and you are in great hands with the Bali Trip Mate …
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    The Bali Trip Mate commented on this review
    Hi Krystal, Thank you for having chosen The Bali Trip Mate and I am so happy to know that you had a fantastic time with us. Thank you for your very kind word and we definitely look forward to welcoming you back for another memorable experience. Sincerely, Geoff The Bali Trip Mate

The Bali Trip Mate Tours

About The Bali Trip Mate

Tailor-made, small group travel experiences delivered with expertise, love and passion. Bali & beyond Indonesia. The Bali Trip Mate is a Tourist Information, Villa Management and Hotel Marketing, Tour Agency, and Reservation Company based in Badung, Bali, Indonesia commenced operation in 2011. Starting by a local guy who love to show his amazing island to his traveler friends The Bali Trip Mate have since grown significantly to be well experienced travel guide and operator company. Our goal is to provide traveler outstanding personalized service, up to date information, competitive price and easy booking for Bali and the surrounding islands getaway. We only cooperate with the best partners provider, all of our partners we selected rigorously in terms of quality and it’s satisfaction record for the best vacation experience.

Highlights

We've been in this business for 8+ years
Our tours are selected for the best vacation experience
We offer best experience to our customer
We have many satisfied customers

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