Egypt Skyway Tours

Hi Alexandra, Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. We take your comments seriously, particularly regarding the tour guide’s conduct, the quality of the explanations, and the communication and arrangements throughout your trip. We understand how important it is to feel comfortable, well informed, and properly supported during your travels. We regret that some aspects of the experience left you disappointed, and we appreciate you bringing these concerns to our attention. Your feedback is important to us, as it helps us review these matters with our team and work towards providing a better experience for our travelers. We sincerely apologize for the frustration this caused and thank you for taking the time to share your experience with us. Kind regards

Hi Patrick, Thank you for sharing your feedback. We would like to clarify that our child policy clearly states that children over the age of 12 are charged at the adult rate. We explained this policy and the applicable pricing details to you during our communication. We always strive to ensure that our booking conditions and pricing policies are clearly communicated to our travelers, and we aim to handle all inquiries professionally and transparently. At the same time, we are pleased to mention that our team received positive feedback from you regarding the tour itself, which we truly appreciate. Providing our travelers with an enjoyable and memorable experience in Egypt is always our priority, and we are glad that the tour itself was a positive part of your family’s trip. Kind regards

Hi Rowan, Thank you so much for your wonderful review! We’re delighted to hear that you had an amazing holiday and enjoyed visiting Egypt’s beautiful places. Our tour leaders and guides will be very happy to know that their friendliness, warm hospitality, and knowledge made your trip so special. It was a pleasure to be part of your journey, and we hope to welcome you back to Egypt for another unforgettable adventure! Best regards, Egypt skyway team

Thank you for sharing your feedback. We are sorry to hear that some aspects of your cruise experience did not meet your expectations. We appreciate your positive comments about our service staff and the guide’s English-speaking skills. Regarding the cabin facilities, cleanliness, noise, food, and guiding experience, we take our guests’ feedback seriously and will review these points with the relevant teams to help improve the experience for future travelers. We regret that your overall experience did not meet your expectations and appreciate you taking the time to share your comments.

Hi Harold, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. However, we would like to clarify that our tours have generally received very positive feedback from our customers, many of whom have expressed great satisfaction with the overall experience, accommodation, and services provided. We always strive to provide a good experience for our guests and take customer feedback seriously. We also believe that our services should be evaluated fairly, taking into account the overall experience and the feedback we consistently receive from our travelers. Thanks

Hi, Thank you for sharing your wonderful experience with us. We are very happy to know that this tour was a memorable part of your trip to Egypt and that your first Nile cruise experience was so enjoyable and comfortable. We are especially glad that you enjoyed the ship and your cabin, and that the staff, service, and food met your expectations. We also truly appreciate your kind words about the team’s attention to detail and their efforts to prepare your meals and keep them warm despite the different return times from your excursions. Thank you again for your lovely words. We hope to welcome you back to Egypt again in the future.Kindest regards

Hi Catherine, Thank you so much for your wonderful and heartfelt words about Essra. We are truly happy to know that her knowledge, passion, energy, and genuine care made your experience in Luxor so special. It means a lot to us to hear that she brought Egypt’s history to life while also making sure you felt comfortable, relaxed, and able to enjoy every moment at your own pace. We will be delighted to share your kind words with Essra, as we know they will mean so much to her. Thank you again for your trust and recommendation, and we hope to welcome you back to Egypt for another unforgettable experience.

Hi Jeremy, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your journey through Egypt and that everything went smoothly from Cairo to the south. It’s especially great to know that our guides made a positive impression with their professionalism, friendliness, and knowledge, and that the Nile cruise turned out to be such a pleasant surprise. It was a pleasure having you with us, and we truly appreciate you taking the time to share your experience. We hope to welcome you back to Egypt again in the future, Kind regards, Egypt skyway team

Hi Edwardo, Thank you so much for your wonderful feedback! We’re truly happy to know that you enjoyed every moment of your trip and that the experience exceeded your expectations. It was a pleasure having you with us, and we’re especially grateful for your kind words about Möstafa, Mazin, and our guides Abdallah and Sara. We’ll definitely share your appreciation with them. Thank you again for recommending Skyway Tours. We hope to welcome you back to Egypt again soon for another unforgettable adventure, kindest regards, Egypt skyway

Thank you for sharing your feedback, and we understand that the rating of hotels may vary from person to person, especially with regard to personal expectations and level of accommodation. We would just like to clarify that the hotels mentioned within the trip program are the approved and dedicated hotels for the program, and are carefully selected according to the criteria of the category, services and location, and they also have positive ratings and opinions from a large number of our former customers who stayed there during their trips. We would also like to point out that the hotels enjoy distinctive views of the pyramids, located in excellent locations and close to the most important landmarks, so they have a high demand and are booked in advance before the date of the trip to ensure their availability within the program. Thus, the description of hotels as within the 3–4 star category reflects their approved classification, and is not intended to be at the level of 5-star hotels or to match the preferences of each traveler personally. We respect your personal preferences, of course, and we appreciate that you preferred to upgrade to other options that better suit your expectations, but we emphasize that the original hotels included in the program are not bad or inappropriate hotels, but are approved hotels for the trip, characterized by their excellent location and views of the pyramids, and have good experiences and ratings from previous guests. Thank you for your remark, and we hope that the rest of the details of the trip have been to your satisfaction.