Egypt Skyway Tours

Hola, Irma Gracias por compartir sus comentarios y por viajar con nosotros. Estamos encantados de saber que el recorrido te pareció interesante, enriquecedor y lleno de experiencias memorables. Egipto es un destino rico en historia, cultura y paisajes únicos, y nos complace que haya podido disfrutar de tantos de sus aspectos más destacados. También agradecemos sus comentarios sobre las comidas y las actividades opcionales. Siempre nos esforzamos por proporcionar servicios que ofrezcan un buen equilibrio de calidad, comodidad y valor a lo largo del viaje, al tiempo que reconocemos que las preferencias personales pueden variar de un viajero a otro. Con respecto a la excursión en globo aerostático, nos gustaría aclarar que todos los vuelos en globo operan bajo estrictas regulaciones de seguridad y están sujetos a las condiciones climáticas y a la aprobación de las autoridades egipcias pertinentes. Cualquier cancelación se hace únicamente con la seguridad del pasajero como máxima prioridad. Las políticas de reembolso para vuelos cancelados son determinadas por los operadores locales de globos y se aplican de acuerdo con sus términos y condiciones de reserva. Gracias de nuevo por sus valiosos comentarios. Nos complace que, en general, haya disfrutado de su experiencia en Egipto, y esperamos tener la oportunidad de darle la bienvenida de nuevo para otro viaje inolvidable en el futuro.

Hi Smith Thank you for taking the time to share such detailed feedback about your experience. We are delighted to hear that you found our guides knowledgeable and helpful throughout your journey. Providing informative and attentive service is something we take great pride in, and we will be sure to pass your kind comments on to our team. We also appreciate your constructive feedback regarding the organization and scheduling of the tour. While we always strive to deliver the itinerary as planned, operational circumstances can occasionally require adjustments. We understand that the change to your additional Cairo stay was inconvenient, especially considering your arrival time and travel plans with a child, and we sincerely regret any frustration this caused. Regarding the tour structure, while many sightseeing activities are arranged privately, certain transportation services, cruises, flights, or optional arrangements may be shared with other travelers depending on availability and operational requirements. We apologize if this was not communicated as clearly as it should have been. We also appreciate your comments regarding hotel locations and optional excursion pricing. Optional tours are priced to include transportation, coordination, assistance, and booking services, which may differ from purchasing tickets independently. We are grateful that despite these challenges, you were able to enjoy your overall experience and recognized the value offered by the tour. Your feedback is extremely valuable and helps us continue improving our services for future travelers. Thank you for choosing to travel with us, and we wish you and your family many wonderful adventures ahead. Best regards, Egypt skyway team

Hi Raghe , Thank you so much for your wonderful review and for sharing these kind words about your experience with us. We are truly delighted to know that your trip was one of the greatest journeys of your life, as this is exactly what we always strive to achieve for all our guests. We believe that every traveler has different interests and preferences, which is why we always aim to provide a flexible and personalized experience whenever possible, along with fast communication and continuous support to ensure our guests’ comfort throughout the trip. It is wonderful to know that this was appreciated and helped make your experience more enjoyable and seamless. Thank you once again for your trust and your valuable recommendation of our company. It was a true pleasure to be part of these beautiful memories, and we look forward to welcoming you again in the future for another unforgettable adventure in Egypt. Best regards, Egypt Skyway Team

Hi Stephen, Thank you so much for your wonderful review and kind words about your experience with Egypt Skyway Tours! We are truly happy to hear that you enjoyed your trip and felt safe, relaxed, and well taken care of throughout the tour. Nour, Mazin, Sarah, Hanan, and the rest of our team will be very pleased to know that their efforts made your journey special. Our goal is always to provide friendly service, professional guidance, and unforgettable memories for all our guests. It was a real pleasure having you with us, and we sincerely appreciate your recommendation. We hope to welcome you again soon for another amazing adventure in Egypt! Best regards,Egypt Skyway Tours Team

Hi Edward, Thank you so much for your wonderful review! We’re delighted to know that you enjoyed your 14-day Ancient Wonders Egypt tour and found it well designed for first-time visitors. It means a lot to hear that our team made your trip easier and more enjoyable. We truly appreciate your trust and hope to welcome you back to Egypt again soon for another amazing experience. Kindest regards, Egypt skyway team

Hi Emily, Thank you so much for your wonderful review! We are truly delighted to hear that your experience was so memorable. We’re especially happy that you enjoyed your time with Marwa. Her passion for Ancient Egyptian history and deep knowledge truly make every tour special, and your kind words will mean a lot to her. It’s also wonderful to know that you enjoyed the food, the warm hospitality of the people, and the unforgettable hot air balloon ride — even with the hazy morning views. Egypt is full of magical moments, and we are honored to have been part of your journey. Thank you again for choosing us, and we hope to welcome you back to Egypt for another incredible adventure in the future! Kindest regards, Egypt skyway team

Hi Gregory, Thank you for taking the time to share your detailed feedback. We truly appreciate your honesty, and we are sincerely sorry that parts of your experience did not meet your expectations. Regarding your visit to the Pyramids and the GEM, we apologize if you felt rushed or uncomfortable during the tour. This is certainly not the experience we aim to provide. We will be reviewing this matter with the guide to ensure better handling in the future. While entry timings to the GEM can sometimes be subject to operational scheduling, we completely understand your concerns. We are very pleased to hear that you enjoyed your desert camping experience and found the guide there exceptional. It’s also great to know that your Nile cruise guide provided a knowledgeable and personalized experience, and that you appreciated the crew and certain aspects of the cruise. At the same time, we fully understand your concerns regarding the feeling of “constant selling” during parts of the trip. This is not something we want our guests to feel, and we will work on minimizing such experiences moving forward. Regarding transportation, we sincerely apologize for the delays and any unprofessional behavior you encountered, as well as for the poor condition of the sleeper train. These issues do not reflect our service standards, and your feedback will be escalated to the relevant suppliers for strict follow-up. We would also like to clarify that we had offered you a complimentary upgrade to a domestic flight instead of the train to ensure more comfort; however, you preferred to proceed with the train option. Overall, we regret that the communication challenges and transportation issues impacted your experience. Your feedback is extremely valuable to us and helps us improve our services. We hope to have the opportunity to welcome you again in the future and provide you with a much smoother and more enjoyable experience. Kind regards,

Hi Jessica, Thank you very much for sharing your valuable feedback and for your kind words — we truly appreciate it. We understand that there was a minor communication challenge due to the language at some point, and we sincerely appreciate your understanding. We’re pleased that it was resolved quickly and efficiently, as we always strive to maintain clear and smooth communication to ensure a comfortable experience throughout the trip. We are especially delighted to know that you enjoyed your journey and that everything met your expectations, particularly in terms of organization and communication with our team. Delivering a seamless, well-coordinated experience with a high level of service is always our top priority. Thank you once again for your trust, and we look forward to welcoming you again on another memorable trip in the near future. Kind regards, Egypt skyway team

Hi Gordon , Thank you for your honest feedback — we truly appreciate you taking the time to share your experience. We’re very glad to hear that you found the crew helpful and enjoyed the incredible sites across Egypt — they really do leave a lasting impression. At the same time, we completely understand your concerns regarding the boat condition and the guiding experience. Your comments about the guide are especially important to us, and we will be reviewing this internally to ensure a more engaging and informative experience moving forward. Regarding the itinerary, we understand how it may sometimes feel hectic. Travel in Egypt can indeed be dynamic, as schedules often depend on factors like cruise navigation timings, site opening hours, and overall logistics. That said, we are always working to improve the flow and organization to make the journey as smooth and enjoyable as possible. Your feedback is genuinely valuable and helps us enhance our services. We hope to have the opportunity to welcome you again in the future and provide you with an even better experience, Kind regards, Egypt skyway team

Hi Barry Thank you very much for your wonderful review and kind words. We’re truly delighted to hear that you enjoyed your tour in Egypt. We’re glad the itinerary covered the key highlights of ancient Egypt and that our guides met your expectations with their knowledge and friendly approach—this is exactly the experience we strive to provide for all our guests. It’s also great to know that the transfers and overall organization of the trip were smooth and comfortable, and that you enjoyed the additional activities arranged as well. We truly appreciate your feedback and look forward to welcoming you again for another memorable experience. Best regards, Egypt skyway team