East Gate Tours LTD

Thank you so much for your beautiful feedback! ❤️ We’re absolutely delighted to hear that you had such an amazing honeymoon experience in Malaysia and that everything went smoothly from the planning stage through to the end of your trip. It’s wonderful to know that you enjoyed the hotels, transportation, itinerary, and overall arrangements, and that you were able to relax and focus on enjoying this special time together. 🥰🌴 A huge thank you for trusting us to be part of such an important journey. We’re truly happy to have helped create beautiful and unforgettable memories for you both. ❤️✨ We wish you a lifetime of happiness together and hope to welcome you again for another memorable adventure! 🇲🇾✈️

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and had a great experience exploring the Boulevard area, the city center, the Baptism Site, and Mount Nebo. We’re especially happy to know that Mr. Jafar was helpful and made your visit more enjoyable. It was a pleasure having you with us, and we truly appreciate your recommendation. We hope to welcome you again in the future!

Dear Madeline, Thank you for your feedback. We’re sorry to hear that some aspects of your trip did not meet your expectations. We would like to clarify that our team was in close contact with our local partner throughout your trip and did everything possible to assist you. The drop-off locations were affected by local road restrictions, and once we were informed, we immediately followed up with our partner and arranged the compensation available. Regarding the airport transfer, the delay was due to unexpected traffic, which can unfortunately be difficult to predict. The pickup had been scheduled four hours before your flight to allow sufficient time for the journey. As for the hotel, it is officially classified as a 4-star property according to its official website. Nevertheless, we appreciate your feedback and will share your comments with the hotel. We value every traveler’s feedback and remain committed to providing a well-organized and enjoyable travel experience. Warm regards, East Gate Tours LTD

Dear Rodrigo, Thank you for sharing your review. We’re sorry to hear that you felt this way. We believe the situation mainly resulted from a misunderstanding regarding the similarity between the alternative and original tours. While the details and similarity were shared with you in advance, it appears this may not have been fully conveyed to the clients, who confirmed they were happy to proceed. Unfortunately, on the day of the original tour, we were informed that they no longer wished to join due to the similarity, when it was already too late to make changes. Nevertheless, we provided reasonable compensation to the clients as a gesture of goodwill. We always do our best to support our clients and act based on the confirmations we receive. Kind regards, East Gate Tours LTD

Dear Elvire, Thank you for your kind feedback! We’re so happy to hear you enjoyed the trip and found the hotel’s location convenient for exploring the city. We hope to welcome you back soon for a longer stay! ✨ East Gate Tours LTD

Thank you so much for your wonderful review! We're delighted to hear that you had such an enjoyable experience in Bali. It's great to know that Dede's friendly personality, local knowledge, and insights into Balinese culture and the Hindu religion made your trip even more memorable. We'll be sure to share your kind words with him. We're also pleased that you enjoyed the hotel's beachfront location and the variety of nearby shops, bars, and restaurants. It's wonderful to hear that the itinerary provided a balanced mix of cultural experiences and natural attractions. We truly appreciate your feedback and hope to welcome you on another adventure with East Gate Tours in the future! Safe travels!

Dear Hazar, Thank you for words, We appreciate your kindness. We hope to welcome you again in the future. Regards, East Gate Tours Ltd

Thank you for your lovely review! We're thrilled you enjoyed your first Kuala Lumpur trip and that everything—from the city tour and friendly driver to the hotel and airport transfers—met your expectations. Your recommendation means a lot to us, and we hope to welcome you on another adventure with East Gate Tours Ltd soon!

Thank you for your lovely review! We're thrilled you enjoyed your first Kuala Lumpur trip and that everything—from the city tour and friendly driver to the hotel and airport transfers—met your expectations. Your recommendation means a lot to us, and we hope to welcome you on another adventure with East Gate Tours Ltd soon!