- Number of tours
- 19
- Age Range
- 10-99
- Number of reviews
- 20
- Response rate
- 100%
- Response time
- within 1 day
Destination Services Portugal Reviews (20)
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Carol
Written on June 9th, 2022A nightmare. Not an organized tour at all. Tourradar purchases day trip tickets to different sites...you're let off at a main bus station miles from the hotels …Read moreDestination Services Portugal commented on this review
Dear Carol, Thank you for your comments, your opinion is very important to us. The meals are not included in the description of this Tour (with exception to BB) nor are the transfers, the guests must make their own way to the start and end of the Tour. - Meals - we have added them to your booking as a courtesy. - Transfers - we have added them to your booking also as a courtesy. The pre and post hotel was confirmed with the name of the hotel which was different from the Tour due to non-availability, but it is different from mentioned in the brochure. - The Tour consists of hotel accommodation and daily tours, that can be moved due to technical or operation issues, such as a place to visit being closed. We always try to improve our services and will continue to do so. Thank you. DS Portugal TeamTony
Written on June 6th, 2022A wonderful Tour Will definitely book againDestination Services Portugal commented on this reviewDear Tony, Thank you for your review, your opinion is very important to us. Hope to see you soon in Portugal. Have a lovely day DS Portugal TeamM
Written on June 4th, 2022We were all shocked to find out 1.There was no guide.( The driver was nice. but he really was not a qualified guide) 2. Only one meal was covered,Destination Services Portugal commented on this reviewDear M.A. Reybear, Your opinion is very important to us. We will check and get back to you the soonest. Have a lovely day DS Portugal TeamKallie
Written on June 2nd, 2022Total waste of money. Half of the time was spent doing anything free we could. This company is clearly pocketing money. The accommodations were decent and so wa…Read moreDestination Services Portugal commented on this reviewDear Kallie, Please kindly note your opinion is very important to us. We will check the issues you mention and will get back to you. Thank you DS Portugal Team- L
Anonymous
Written on May 11th, 2022Instructions for picking up rental car should have been first on the list. I didn’t realize the instructions were at the end of the itinerary. We had a hard tim…Read moreDestination Services Portugal commented on this reviewDear Mrs Linda Stroud, Thank you for taking the time to send us a review. We truly appreciate your feedback regarding your stay in Portugal. We are happy to know that the hotels and the car were good. We are sorry to hear that you found the information poor regarding the highlights of the places to visit, but on our website itself, and related to this program, there are a few tips of places to visit in each place, which would have been useful for you. We will try harder next time you visit us to meet your best expectations. Thank you and have a great day. Ds Portugal Team - AF
Ann maria
Written on April 27th, 2022This tour has a lot of walking it’s well educated on the history of Portugal I had a wonderful driver his name was Fabio Gomes and I tour guide Cristina Evo she…Read moreDestination Services Portugal commented on this reviewDear Guest, Thank you for your feedback. Hope to see you soon again in our destination. DS Portugal Team Paul
Written on April 27th, 2022Our tour guide Kristina was fabulous. Our driver Fabio was excellent. Our initial trying to find our tour at Marquis de Pombal Square in Lisbon was very nerve…Read moreDestination Services Portugal commented on this reviewDear Guest. Thank you very much for your feedback that will help us to improve our quality for future. We hope to see you soon in Portugal. Thank you DS Portugal TeamKerry
Written on April 3rd, 2022What an amazing experience! Surprises around every corner. We really learned about the culture, ate great meals and visited several hidden gems! Highly recommen…Read moreDestination Services Portugal commented on this reviewDear Guest. Thank you very much for your great feedback. We hope to see you soon in Portugal. Thank you DS Portugal Team- KM
Kelley
Written on March 28th, 2022Just Joao Poiarez, the driver, guide and me! Got great information on the whole tour and was flexible. I will recommend him to all my friends.Destination Services Portugal commented on this reviewDear Guest, Thank you for your comment, we are looking forward to see you back in Portugal, and your friends as well. Thank you DS Portugal Team - AB
Aisoon
Written on November 24th, 2021Good not great could have been betterDestination Services Portugal commented on this reviewThank you for your feedback, we are pleased to know that you had a nice time with us. Your review has been well noted and will look into improvements. You will be always Welcome to Portugal again. Regards, DS Portugal Team
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Health and Safety Guidelines
Activity and transport safety guidelines:
- Covid-19 risk assessment of routes, visit of sights, possible crowds, number of people in the group, reduced services.
- Guest safety briefing.
- Employee illness management policy.
- Covid-19 reporting and emergency procedure.
- Compliance with all local regulations mandated by local public health authorities.
- Social distancing measures.
- Increased hygiene measures.
- Personal protective equipment.
Accommodation safety guidelines:
- Increased cleaning and disinfection regime
- Social distancing in all public places
- Reduced maximum capacity
- Training for all staff in anti-viral/infection control measures
Do not hesitate to get in touch with us to have more details on all the safety measures taken on tours.
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