Green World Adventures

Hey Lynn, Thank you so much for your kind words! We are delighted to hear that you enjoyed exploring the different regions of Costa Rica and that everything went smoothly throughout your trip. It was truly a pleasure being part of your adventure, and we really appreciate your trust in Green World Adventures. Warm regards and Pura Vida, Mariana & The Green World Adventures Team

Hello Polly! Thank you very much for sharing your feedback with us, it truly means a lot. We’re so happy to know that you enjoyed such an active and memorable adventure, especially those thrilling experiences out in nature. It’s also great to hear that everything went smoothly throughout your journey. It was a pleasure being part of your trip, and we hope to assist you again whenever you’re ready for your next adventure! Warm regards, Mariana

Hello Sondra! Thank you for sharing your feedback. We truly regret that your experience did not meet your expectations, and we appreciate the opportunity to clarify several important points for future travelers. Regarding Day 5, we would like to clarify that you did receive the lake crossing transfer from Arenal to Monteverde. This is the core of the experience often referred to as the “jeep–boat–jeep” transfer. Despite the name, “jeep” is simply the commercial term used in Costa Rica, it does not involve actual jeeps, but rather standard transportation to and from the lake combined with the boat crossing, which you did experience. The confusion seems to have come from the fact that horseback riding appeared on a version of the Tour Details Page. However, this experience was not included in your final itinerary, the document you received before traveling and the one that reflects the confirmed and contracted services. If this activity was of particular interest, we could have gladly added it as an optional tour, and a simple question before or during the trip would have allowed us to clarify it or help you book it. We would also like to clarify that we did not receive any WhatsApp messages or phone calls from you during your stay in Costa Rica, even though our operational number is provided specifically for real-time assistance. Immediate communication is essential in order for us to resolve any issues promptly, and we are always available to support our guests throughout their trip. Regarding accommodations and transport, the hotels provided were within the advertised 2–3 star range, and shuttle drivers are not required to speak English unless specifically requested, which was not part of this tour. Air conditioning is also not standard in Monteverde due to the cooler climate. We did not receive any reports of lack of hot water, and without direct communication during your stay, we were unable to assist on-site. We’re pleased to hear that you enjoyed the excursions you booked independently and that you made the most of your time in Costa Rica. We value all feedback, as it helps us continue improving our communication and operations. We remain committed to transparency and guest support before, during, and after each trip. Best wishes Mariana

Thank you so much for your kind words! We’re glad to hear you enjoyed the tours, and trust us, your enthusiasm is inspiring, not a problem ???? It was a pleasure having you here. Pura vida! ????✨ Best regards Mariana

Hello Ariel! Thank you very much for your thoughtful review. We’re delighted to hear that you enjoyed your trip and that the transfers and guides worked smoothly throughout your journey. We also truly appreciate your feedback, Insights like yours are very valuable and help us continue improving our itineraries and recommendations for future travelers. It was a pleasure organizing your trip to Costa Rica, and we hope to welcome you again in the future. Pura Vida! Mariana

Hello George! Thank you for your feedback! We’re so glad to hear that the organization and transportation met your expectations, and that you enjoyed the rafting and horseback riding experiences. It was a pleasure to be part of your adventure! Warm regards, Mariana from the Green World Adventures team

Hello Claudine! Thank you very much for your kind review! We’re very happy to hear that everything met your expectations and that you enjoyed the accommodations and service throughout your trip. It was a pleasure to be part of such a memorable experience. Warm regards, Mariana from the Green World Adventures team

Hi Scott! Thank you for taking the time to share your experience. We’re thrilled to know the tour was well planned and that you enjoyed it. It truly means a lot to us, and we’d love to assist you again on a future adventure. Mariana from Green World Adventures.

Hey Carmelita, Thank you for your feedback. We appreciate you taking the time to share your experience. Your comments have been noted and will be taken into account for future improvements. Best wishes, Mariana

Hello Ketan, Thank you very much for your lovely review. We’re delighted to hear that you thoroughly enjoyed your trip and that the add-on activities, especially horseback riding and zip lining, were a big hit with the kids. Costa Rica truly is a beautiful destination, and we’re glad you were able to experience its incredible flora and fauna. It was a pleasure assisting with your journey, and we hope to welcome you back for another adventure in the future. Best wishes, Mariana