Flo Tours

Flo Tours

Headquarters in Lake Mary, FL, USA

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Number of tours
23
Age Range
7-90
Number of reviews
28
Rating
4.5/5
Response rate
91%
Response time
within 1 day

Flo Tours Reviews (27)

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Accommodation
5/5
Transportation
4.5/5
Meals
4.5/5
Value for money
5/5
Guide
5/5
  • RR
    Written on October 15th, 2024
    This company has the most unethical and unprofessional business practices I have ever encountered. They took $14K from my friend and I for their tour of Egypt…
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    Flo Tours commented on this review
    Dear Rene Richey, Thank you for your reviews on Tour Radar. However, I believe there are some inaccuracies in your comments. We offered you several options for different destinations and worked on your itinerary for nearly 20 days to ensure your satisfaction. Your travel partner accepted some of the proposed itineraries, but ultimately, you did not approve them. While we awaited your response, we were surprised to learn that you disputed the charges with your credit card company. This action felt unfair to us, especially given the extensive efforts we made to accommodate your requests. Following our submission of all relevant documents, the merchant services determined that your dispute was unfounded, resulting in the charges being reinstated to our account. Instead of disputing the charges, we would have appreciated it if you had requested alternative options, such as traveling to the same destination in a different year. We are committed to providing solutions and have been in business for 32 years, prioritizing customer satisfaction. We believe your reviews do not reflect the true nature of our services. If these misleading reviews continue, we may need to consult our legal department regarding the matter. Thank you for your understanding, and I hope you have a great day ahead. Respectfully,
  • JJ
    Written on October 13th, 2024
    We had a really good holiday expertly guide by Lela who was very understanding of our needs and abilities. Would also recommend Georgi are helpful and safe driv…
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  • IM
    Written on October 4th, 2023
    generally ok but some specific issues that I shall comment later.
  • DD
    Written on November 1st, 2021
    The tour in Egypt and the people I met in Egypt were very professional, friendly and helpful. I would visit Egypt again but I would not use Flo Tours. I found t…
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  • DC
    Written on June 24th, 2021
    Personal guide and driver were excellent. The Orion hotel was excellent, the hotel in Karakol was best available and certainly satisfactory. The Four Seasons …
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    Flo Tours commented on this review
    Distinguished Flo Tours guests and officer at tour Radar. I have investigated the case. But first of all let me state that there is not another alternative by Issyk Kyl region better than the Carven Four Seasons hotel and we are obliged t use this facility. We have learnt from the hotel that there was a misunderstanding and they charged for the dinner. As soon as my office manger in Biskek found out that she invited the guests for a dinner in one of the best restaurants of Bishkek next day. This dinner was not included and was a dinner on your own but in an effort to compansate she did so. Please accept our appologies for the distress caused which was totally beyond our control and I hope efforts to compansate were heplful to some extend. We appreciate your comments and wish you all teh best.
  • 9-Days Classical Egypt Tour with 4 night Nile Cruise reviewer 6
    Written on January 19th, 2020
    A great way to see the most important cities and sites in Egypt . We benefited (as off season ) in being the only two people in the tour group, and were spoilt …
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  • LK
    Written on January 3rd, 2020
    Everything was excellent. From picking up at the airport, the driver , the guide and also the hotels. Flo Tour is the best.
    Flo Tours commented on this review
    Thank you for your kind words. We are delighted to hear that you have enjoyed your trip and hope to see you again!
  • K
    Written on December 14th, 2019
    Great tour itinerary. Mustafa was an excellent tour guide, very knowledgeable on the sites we visited. The hotels were mostly very good. And the small group mad…
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    Flo Tours commented on this review
    Thank you for travelling with Flo Tours. We hope to see you soon on our off-the-beaten-path small group adventures.
  • DV
    Written on December 6th, 2019
    Everything was very well organized and Mustafa was extremely helpful when we had several problems due to people forgetting passports etc.
  • 13-day Best of Turkey (Small Group Tour) reviewer 10
    Written on October 26th, 2019
    He was very helpful, I have a knee problem and he assisted me everywhere I needed help

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About Flo Tours

One thing we’ve learned at Flo Tours – you never outgrow adventure. The spirit that drives you to get out there and see the world. Not through a coach window or with 50 strangers wearing headsets, not with a personal butler or a big buffet breakfast – but intimately, authentically, memorably. At Flo Tours we’re for premium adventures, and for us that means embracing the spirit of adventure through a more immersive cultural journey. Hand-picked accommodation, small groups, award-winning local guides, added inclusions and a slower, more considered pace. Premium means an exceptional experience, but never an artificial one.

Highlights

Exceptional local experiences
Quality hand-picked hotel accommodations
Unforgettable dining experiences
Award-winning local guides

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Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!