- Number of tours
- 69
- Age Range
- 1-99
- Number of reviews
- 133
- Response rate
- 96%
- Response time
- 12 hours
Destination Services Thailand Reviews (136)
Write a review- JB
Julia
Written on November 16th, 2024Very nice offer. We traveled as a mother and son. The guide was super nice, discreet and pleasant. Everything went very smoothly. Our absolute highlight was t…Read moreDestination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services Tatiana
Written on November 12th, 2024We had an unforgettable experience exploring Thailand with our tour guide, who was truly exceptional. From Bangkok to Chiang Mai, our guide’s extensive knowledg…Read moreDestination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination ServicesPHI
Written on November 3rd, 2024The places of the first 4 days were good. The 5th and 6th day was not. Only the Queen Sirikit Botanical Garden in Mae Rim was correct. The tour guide replaced t…Read moreDestination Services Thailand commented on this reviewDear Customer, Firstly please accept our sincere apology for any inconveniences caused. We have investigated for the tour on Day5 and have fould that there was a decision together for changing the tour to visit "San Kamphaeng Handicraft Village " without disagreement. Regarding the program for Day6, we had only departure transfer to the airport. However, our guest can enjoy the leisure time in Chiangmai until the pickup time. Finally, we really sorry for this happen that you experienced. We really realize, will be more careful and will keep your feedback to develop our service in the future. Customer Service Team, Destination Services- KN
Karl
Written on October 26th, 2024Was a nice trip, despite high water before, they picked out a nice rest for us, the two guides were really great and super friendlyDestination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services - RM
Raquel
Written on October 24th, 2024-I booked a group tour for six days in Northern Thailand, but I ended up being alone. That's not what I payed for. I found out when we started. Noone told me b…Read moreDestination Services Thailand commented on this reviewThank you for taking your time to write and apologize for the delay in acknowledging your feedback. The activity has been guaranteed to operate even if there are no other people to join with, on the period you have booked unfortunately, no other person has booked this period, thus the reason why you have been started the tour without other. and we are sorry to hear about your unpleasant experience with the tour guide. We will keep your feedback and look into it for improvement. Customer Service Team, Destination Services - MF
Melanie
Written on September 27th, 2024Very good organization. Questions about the booking were answered quickly and competently. The tour guide was super nice, competent and really explained a lot…Read moreDestination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services - MM
Maria Sergia
Written on August 20th, 2024We enjoyed the trip, it was amazing!Destination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again to our destination. Customer Service Team, Destination Services. Adriana
Written on August 12th, 2024Our tour guide was excellent! We got private transportation, hoteles were great! Loved it!Destination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services- P
Anonymous
Written on July 28th, 2024Everything was perfect, organization, cooperation with the other participants. Good preparation, good excursion destinations, competent scouts and staff on sit…Read moreDestination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services - EB
Edward
Written on July 17th, 2024A couple of the hotels were quite unpleasant to stay in. The water from the sink at Phitsanulok was yellow. I felt unclean taking a shower in it. Wienglakor Hot…Read moreDestination Services Thailand commented on this reviewDear Customer, Thank you very much for your feedback.We noted this happen and we are really apologize with this issue that you experienced. We will report this issue to the hotel and our concern team to avoid the same issue for the future booking. We wish to welcome you in Thailand again. Your Kindest Regards, Destination Services
Health and Safety Guidelines
Activity and transport safety guidelines:
- Covid-19 risk assessment of routes, visit of sights, possible crowds, number of people in the group, reduced services.
- Guest safety briefing.
- Employee illness management policy.
- Covid-19 reporting and emergency procedure.
- Compliance with all local regulations mandated by local public health authorities.
- Social distancing measures.
- Increased hygiene measures.
- Personal protective equipment.
Accommodation safety guidelines:
- Increased cleaning and disinfection regime
- Social distancing in all public places
- Reduced maximum capacity
- Training for all staff in anti-viral/infection control measures
Do not hesitate to get in touch with us to have more details on all the safety measures taken on tours
Contact our Travel Experts
+1 844 311 8331
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!