Discovery Transfers and Tours Reviews (78)Write a review
VincentWritten on January 3rd, 2021The company should have refunded me. I went to the tour alone with the guide Shawn on Christmas week, who spent most of his time on the phone and let me do most…Read more
Gun-MarieWritten on December 30th, 2019I was very satisfied with my 10 day Namibia Coverage Lodging trip, organised by Discovery Tours. Everything was well planned, the lodges good and the guide expe…Read moreDiscovery Transfers and Tours commented on this reviewThank you so much for your support, highly appreciated. we are glad you were happy during your stay in Namibia. Warm Regards: Discovery Transfer and Tours Team
VivienneWritten on October 4th, 2019The campsite was pretty nice, but it’s quite a bit outside of Sossusvlei, so you won’t get to see sunrise or sunset at the park. The guide complained the whole …Read moreDiscovery Transfers and Tours commented on this reviewHi Viviennne We would like to offer our deepest apologies for the trouble you had to experience with our guide. This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our client’s satisfaction and have a zero tolerance policy in this respect. We will engage the guide and if necessary give him more training regarding customer service. We appreciate that you understand that mistakes sometimes happen despite the numerous checks and measures. We are very sorry that this happened to you but rest assured it won’t happen again. It is not so easy to stay inside the park in Sossusvlei especially when the booking was done a little bit late. To get a chance of staying inside the park, one need to book 8 months to a year in advance, but still we can only guarantee staying inside the park base on availability of accommodations during the time of the tour confirmation. Fanuel
8-Day Etosha National Park, Swakopmund & Sossusvlei (Camping)Written on September 30th, 2019All aspects of the tour were great. It went to all the important places in Namibia, was compact and affordable. Thoroughly recommend it!
8-Day Etosha National Park, Swakopmund & Sossusvlei (Camping)Written on September 20th, 2019Amazing tour with Seven. We got to see a wide range of things and stayed in some great campsites. Seven was very knowledgeable and always had good stories to te…Read more
JanWritten on September 14th, 2019Thanks to tourradar and discovery for the wonderfull tourDiscovery Transfers and Tours commented on this reviewHi Jan Thank you for taking the time to rate our service. We appreciate your effort very much. I am glad you have enjoyed your experience and hopefully, you can recommend your friends and family to Discovery Transfers and Tours. Fanuel
AnonymousWritten on August 20th, 2019Bring warm clothes! Help the guide in setting up th tents!!
KetilWritten on July 26th, 2019No water in the shower. The lunch could be better, considering the price is more than 800 euro
6-Day Sossusvlei and Etosha National Park (Camping)Written on July 14th, 2019Scheduled to leave between 8-8.30am but we were delayed because 2 others on the tour had their flight cancelled. Waited 1.5 HOURS on the street to be collected…Read moreDiscovery Transfers and Tours commented on this reviewDear Eliza We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. I have also sent you a letter of apology on your email. We hope to resolve this to your benefit and earn you back as a customer. Fanuel (Manager)
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