
Tour Mongolia
- Rating
- Number of reviews
- 48
- Number of tours
- 18
- Age range
- 2-80
- Response rate
- 88%
- Response time
- within 2 days
Tour Mongolia Reviews (48)
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Alex
Treasures of Mongolia/Jun-Sep/
Written on August 7th, 2026Within 30 minutes of picking us up, our guide told us he was an out-of-work businessman who had never worked as a tour guide before and had only taken the job b…Read moreTour Mongolia commented on this review
Dear Alex, Thank you for sharing your feedback. We are very sorry to hear that your experience did not meet the standards we promise and strive to deliver. The issues you described regarding guiding quality, itinerary knowledge, communication, and safety are deeply concerning and fall far below our expectations for professional service. We take this matter seriously. Your comments have been discussed with our operations management team for a deep review, and we are conducting a full internal assessment of the guide’s performance. This includes retraining, stricter guide assignment procedures, and reinforcing our service protocols to ensure this does not happen again. Mongolia is a remarkable destination, and it is disappointing that the guiding quality detracted from your enjoyment. We sincerely apologise for the inconvenience and frustration caused. Thank you for bringing these matters to our attention — your feedback is essential for improving our services. If you are open to it, we would appreciate the opportunity to discuss this further and find a way to restore your confidence in travelling with us. Best regards, Kadr General manager
sue
Essence of Mongolia - 5 Days
Written on April 23rd, 2026everyone from tour radar was excelling. I could not fault any of themTour Mongolia commented on this review
Dear Unwin, Thank you very much. We are happy to hear you enjoyed your spring adventure trip with us in Mongolia. We wish you all the best. Warm Regards, Mendee- LC
Launa
Essence of Mongolia - 5 Days
Written on January 6th, 2026Our tour guide Mendee was attentive to our needs and always make sure that we are comfortable and well fed. Mendee was knowledgeable with historical events and …Read moreTour Mongolia commented on this review
Dear Launa, Thank you very much, we are happy to hear you enjoyed your winter adventure trip with us in Mongolia. We wish your family all the best. Best regards, Baganaa - WS
Walter
Treasures of Mongolia/OCT-MAY/
Written on November 4th, 2025This tour primarily takes place in the Gobi. There are many hikes, camel riding, horse riding, and viewing wildlife by way of car. Along the way you will stay …Read more - AL
Angela
Essence of Mongolia - 5 Days
Written on September 24th, 2025Mongolia is not a country you can travel without a tour if you want to visit the grasslands and desert outside of the capital city, and this was the perfect len…Read more - EW
Elizabeth
Essence of Mongolia - 5 Days
Written on July 31st, 2025I found the tour group very easy to communicate with and quick to respond, which I really appreciated. We covered a good amount of Mongolia, and I enjoyed the a…Read more - WB
Wayne
Essence of Mongolia - 7 Days
Written on July 3rd, 2025We thoroughly enjoyed our 7 day tour through the beautiful Mongolian county. Our guide and driver were installed class and provided excellent services and infor…Read more 
Kyle
Essence of Mongolia - 5 Days
Written on June 24th, 2025Rating this four stars, not just for the tour, but for Mongolia as a travel destination as a whole. First, if you've researched the country you already know…Read more
Dolores
Treasures of Mongolia/OCT-MAY/
Written on April 30th, 2025Both I and another woman over 60 years old toured in mid-April; we are both highly experienced travelers having experienced more than 30-60 countries each. At …Read more
Dolores
Treasures of Mongolia/OCT-MAY/
Written on April 30th, 2025Both I and another woman over 60 years old toured in mid-April; we are both highly experienced travelers having experienced more than 30-60 countries each. At …Read moreTour Mongolia commented on this review
Dear Mrs. Dolores Carbonneau, We are pleased to hear that you enjoyed your trip with such a great experience. We thank you very much for your travel with us, and your support for our country is highly appreciated. Wish you all the best! Tour Mongolia Team
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