EL-GOLEA Tourism Travel

Hello Mrs Izabela , Many thanks for your appreciation to the efforts done by our team to satisfy you during your visit to Algeria.We appreciate your kind words about our country and agency .You are welcome as a friend to our agency Mr Belleragueb Azzedine ETT Team

Hello Mr Reinier, Thanks a lot for your review and the kind words about our country,Algerian and about the team of the agency.We appreciate the good time has been spent during the tour. You are welcome . Mr Belleragueb Azzedine ETT Team

Hello Mrs Elfie, Thanks a lot for your words about our country ,Algeria and your encouragement and admiration of our agency'efforts to serve your during your visit .We hope to welcome you again in the future any time you decide to revisit us . Mr Belleragueb Azzedine ETT Team

Hello Mr Andreas, Many thanks for your review and the words about my country,agency and team. You are always welcomed to re visit Algeria again. We consider you as a friend and ambassdor to our country and agency . Have a nice day! Mr Belleragueb Azzedine ETT Team

Hello Mrs Aleksandra. Many thansk for your sweet words and your recognition that encourage us (as a team) to do our best to satisfy our clients (guests).You deserve good things .Our greetings to you and other members of your family .Welcome again in Algeria.(Mr .Belleragueb Azzedine -ETT Team)

Hello Mr Dick, Many thanks for your review.Really I am surprised about the remarks which are totally not objective at all about the tour.Why have not spoken about the warm welcome ?the much food ?the extra money paid by the agency at restaurants for your bills ?the extra time spent until midnight to serve you?Why have not you spoken about the small group of 3 in a 11 days tour ? We (as a team) were working around the clock to serve you .Concerning overall evaluation, which is not fair ,if we gather all stars you gave us about our services and we divide ,we get more than One(1) point out of five (5) given to us (at least 2,5 should be the result despite it is not fair ) . As Algeria is a contienent like ,we need much time to drive from town to town,so I think ,we included in details, all these information ,about distance in the programme sent to you with the boarding document (visa).Concerning transportation,among the cars ,served during the tour,are Jumper Expert (2023), 4X4 Vehicles, Planes( 2 domestic flights) .To inform you,all the guides are English speaking guides with postgraduate degrees (six out of eight guides at least)but your English is colloquial ,so yours is not a standard English .Consequently there should be a misunderstanding. You ought to tell me that during the tour and not now if all the guides were non English speaking ones.Despite the hot weather in the oasis (June),as a team ,we did more than we could to satisfy you but if you do not like to say 'thank you' ,we will be disappointed about that Mr Graeme Dick.Mr Belleragueb Azzedine (EL-Golea Tourism & Travel)

Hello Mr Michael. Many thanks for your remarks ,though they are surprising .We are a travel agency and not a government barnch (executive one) or representative ,so other matters are not our responsibility . Every country has its policy to run and Algeria has done a lot to encourage and ease tourism ;sustainable tourism and not massive tourism ,especially if applied through registered travel agencies as ours . Lots of tourists are attracted by the welcome warm of Algerians and find rest during their tours .All our tours are advised at Tourradar or our websites (in details) and it is the responsibility of the client to choose the convenient tour and our duty to clear all ambigious points (we answered all your questions ou asked either via tourradar ,email or whatsapp) . I was very annoyed to know about the payment of the plane ticket for your domestic flight to Ghardaia which was paid in advance by the the company since April 25 2025 ( Ticket number: 124 2437531629) and sent to you via whatsapp to the mobile number supplied by you on May 29 2025 (at 13h12) . Also you have forgotten to mention that despite your arrived late from Paris (in the first day) ,we struggled (me and the driver) to find you a last minute booking in a 3 star hotel and the driver (of the agency) who served you until 23h00 for no extra money (which was paid by the agency ).Our guides are trained to spreak standard English and not colloquial ,so sometimes they get a little bit confusion to understand some clients.Algeria is a continent and needs more days to visit . Every matter was explained about the tour ,have you requested information about the tour and refused to supply you with ? Have you informed us that Algiers is a priority to advise you about the convenient tour ? Haven't we respected the programme purshased ? Have you requested our advice as many do to advice you about the leaving time when you booked your return ticket ? have you requested a necessary help and we did not provide as a staff ?As a director of the agency ,I met you two times in two days when you were in my hometown and the general plan was sent to you before coming to Algeria with the necessary explanation (day by day and hour per hour ) in general with the boarding document (visa) .I think in a private tour (of about 3 persons) ,you will pay 6 times the price you paid with our agency . Travelling to different countries of different cultures is the main goal otherwise no one travels if to get the same in ours. I think ,my agency respected the tour programme and we did more to satisfy you but if you do not want to recognise we are unable to oblige you . We are very disappointed (as a team) of these remarks because you showed your appreciation in Algeria about the service and what we have done but what you have written is totally the opposite ,either about my country or service and efforts.

Hello Mr Paul Martin, Many thanks for your review .We enjoyed the time and the accompany during the tour. Mr.Belleragueb Azzedine ETT Team

Hello Mr Oliver, Many thanks for your review and the remarks which we welcome warmly .We attarcted the attention of the hotel owner in EL-Golea about the hygiene matter of the room that day which rarely happens.We are very pleased about the appreciation to be with us and we hope ,as a team,to receive you among our clients in Algeria. Mr Belleragueb Azzedine(EL-Golea Tourism & Travel ,owner and director)