- Number of tours
- 37
- Age Range
- 5-99
- Number of reviews
- 35
- Response rate
- 100%
- Response time
- less than 1 hour
Brendan Vacations Reviews (34)
Write a review- KC
Kimberly
Scotlands Highlands Islands and Cities (13 Days)
Written on October 23rd, 2024We had a great experience in Scotland. Our tour director Ian was amazing and very knowledgable. The coach was comfortable and activities were interesting and fu…Read moreBrendan Vacations commented on this reviewThank you for sharing your review. We always value guest feedback and are thrilled to hear you had an enjoyable experience with Brendan Vacations. We are dedicated to providing excellent service and professionalism to our guests, and we're pleased to know that we have delivered on that promise during your trip. Thank you for choosing us for your travel needs. - MM
Margaret
Best of Ireland (10 Days)
Written on September 21st, 2024We did a ten day tour of Ireland. Our tour guide Jordie Ubaldo was excellent. Jordie was so knowledgeable about Ireland's history and gave us great informatio…Read moreBrendan Vacations commented on this reviewWe appreciate your feedback regarding your tour experience. Your insights are valuable as we aim to deliver the best service possible. A well-informed and dedicated Travel Director ensures our guests have a pleasant and comfortable trip. We meticulously choose our team members based on their passion for travel and their extensive knowledge of the areas they cover. Furthermore, we provide comprehensive training to all our representatives to ensure they can effectively manage our departures. We are thrilled to hear this was evident during your journey with us. Thank you for sharing your feedback. Paul
Best of Ireland and Scotland 2024 (15 Days)
Written on July 9th, 2024Had a great experience in Ireland and Scotland! Trafalgar Tours/Brendan Vacations is a fantastic choice to see the world!Brendan Vacations commented on this reviewWe appreciate you taking the time to share your review with us. It is great knowing you have enjoyed this excellent itinerary and the beautiful sites of Ireland and Scotland. We hope to host you again; thank you for being our guest.- CA
Cathleen
Irish Experience (11 Days)
Written on October 20th, 2023Our tour guide was so interactive and efficient. He made our experience joyful and memorable. Our driver was extremely cautious and kept us safe.Brendan Vacations commented on this reviewThanks for providing your feedback. We're delighted that you had an excellent experience with our On Road Team and that they enhanced your fantastic itinerary. We appreciate you choosing Brenden Vacations for your travels. carol
Written on October 8th, 2023Once on the trip it was good. The communication prior to getting there left something to be desired. (We were bumped out at one point and until I called was tol…Read moreBrendan Vacations commented on this reviewThank you for sharing your review with us. We are thrilled that you had an incredible experience and that our On Road Team added to your fantastic itinerary. Although the coach rides were long and the trip pace was dynamic, we hope you enjoyed the beautiful attractions we planned for you. Our Contracting Team puts a lot of effort into selecting the hotels we work with to ensure we offer comfortable, well-located accommodation at a great value. However, we recognize that hotel standards vary from country to country. Some hotels may differ in size, character, and amenities from what our guests are used to. Nonetheless, we expect all of our appointed hotels to meet our high standards, and we have shared your comments with our Quality Control team to ensure that the accommodation we provide continues to offer the best experience for our guests. We have also shared your feedback regarding the meals; our Operations Team will review the experience with our partners.- D
Denise
Iconic Ireland and Ashford Castle (Summer, 10 Days)
Written on October 7th, 2023We thoroughly enjoyed the Iconic Ireland and Ashford Castle tour due to the energetic Daniel Henry, who was the ideal travel director. He was nothing short of s…Read moreBrendan Vacations commented on this reviewThank you for sharing your review with us. We are thrilled that you had an incredible experience and that our On Road Team added to your fantastic itinerary. Although the coach rides were long and the trip pace was dynamic, we hope you enjoyed the beautiful attractions we planned for you. We understand that extended periods on the road and early starts can be exhausting, and we want to ensure our guests have a relaxing holiday experience. Thank you for being our guest and travelling with Brenden Vacations. - LS
L
Irish Experience (11 Days)
Written on July 29th, 2023We'd traveled with Trafalgar before and it was awesome. The Irish Experience tour was the exact opposite. Country was beautiful but our tour director was awfu…Read moreBrendan Vacations commented on this reviewThank you for your feedback. We apologise that the tour did not meet your expectations and that the Travel Director was not as personable as you had hoped. We have shared your feedback with our Operations Department for review and appropriate action. - DR
Dennis
Best of Scotland (Summer 2023, 7 Days)
Written on July 16th, 2023The tour was awesome. The tour director was great with the commentary during the bus ride and what to expect at the next stop and the rest of the day. The bus…Read moreBrendan Vacations commented on this reviewWe appreciate you taking the time to provide valuable feedback. We are genuinely grateful to hear about your positive experience with our On The Road Team. It is excellent to know that they could provide you with exceptional service. Thank you for choosing to travel with us at Brenden Vacations. We are grateful for the opportunity to have you as our guest. - WS
Weldon
Iconic Ireland and Ashford Castle (Summer 2023, 10 Days)
Written on July 1st, 2023The tour was very nice andBrendan Vacations commented on this reviewThank you for the positive rating, we are so happy you have enjoyed your travel experience. Thank you for being our guest. - MW
Mary
Highlights of Ireland and Scotland (11 Days)
Written on June 15th, 2023The plan and execution went very smoothly. Our driver and guide were excellent.Brendan Vacations commented on this reviewThank you for taking the time to provide us with your valuable feedback. We truly appreciate hearing about your positive experience with our On The Road Team. It is excellent to know that they could provide you with exceptional service. We appreciate you choosing to travel with us at Brenden Vacations. Thank you for being our guest.
Hygiene Measures
The health and wellbeing of our guests and team, has always been, and always will be our main priority. We want you to feel confident that you have made the right choice in the knowledge that we have put numerous new measures in place to elevate our hygiene standards and protocols.
Outlined below is our three-step approach that we have implemented in accordance with relevant government authorities, the World Travel & Tourism Council (WTTC) and the World Health Organization (WHO) guidelines.
Always-On Support
WELLBEING DIRECTOR
A dedicated Wellbeing Director, with the latest health authority and local government guidelines, will be available on all trips of more than 20 guests. They will ensure daily adherence to all well-being protocols and will always be available to support guests.
Available on Guided Vacations
DILIGENT DRIVER
Your driver has been trained to ensure your transportation and luggage is hygienically taken care of – so you can travel hassle free. They’ll get you from one destination to the next with ease, and sanitize all coach and privately chauffeured vehicle surfaces throughout your trip.
Available on Guided Vacations, Private Chauffeur
GLOBAL AROUND-THE-CLOCK SUPPORT TEAM
In addition to your dedicated on the road team, our operations and guest support teams remain behind the scenes, in contact and on-call 24/7.
Available on Guided Vacations, Private Chauffeur, Lux Self-Drive, Locally Hosted Rail, Self-Drive
EXPERTLY-TRAINED ON-TRIP TEAM
Our Travel Directors, Private Chauffeurs and Local Host have been trained in enhanced hygiene and distancing standards and will monitor compliance and guest well-being.
Available on Guided Vacations, Private Chauffeur, Locally Hosted Rail
Distancing & Hygiene Protocols
PRE-TRIP HEALTH DECLARATION
All team members and guests will complete a personal well-being declaration before joining their trip. If a guest has tested positive for COVID-19 (or is travelling with someone who has), they will not be able to join the trip until cleared as “fit for travel” by a medical professional.
Available on Guided Vacations, Private Chauffeur, Lux Self-Drive, Locally Hosted Rail, Self-Drive
SANITIZED SURFACES
All frequently touched surfaces inside your coach and your private chauffeured vehicle including handrails, doors, tables, overhead lockers, plus your luggage handles will be disinfected multiple times each day, including a deep clean on private chauffeur vehicles nightly.
Available on Guided Vacations, Private Chauffeur
AIR FILTERS
Our coaches are equipped with air filters that are inspected and cleaned daily, and replaced regularly. The on-board filters help purify the air as you travel.
Available on Guided Vacations
SUPPLIER QUALITY ASSURANCE
Our team will be responsible for the quality assurance of all hotels, venues and suppliers during each journey. Quality checks will ensure that all travel partners meet local regulations and the established TTC, WTTC and WHO wellbeing protocols.
Available on Guided Vacations, Private Chauffeur, Lux Self-Drive, Locally Hosted Rail, Self-Drive
HYGIENE EQUIPMENT
We ask that you bring your own face mask and gloves. For Guided Vacations, hand sanitizer is accessible and freely available, and in case of emergency, personal protection equipment will be distributed to you. For Private Chauffeur trips, a box of tissues, gloves, face masks and hand sanitizer will be available to you in each vehicle.
Available on Guided Vacations, Private Chauffeur, Lux Self-Drive, Locally Hosted Rail, Self-Drive
PHYSICAL DISTANCING
Our Guided Vacation trips will operate with a number of empty seats to allow for extra physical distancing. Our Private Chauffeur vehicles have installed discreet protective screens in between the front seats and the back seats; all guests will be asked to sit in the back of the vehicle leaving the front open to allow for extra physical distancing.
Available on Guided Vacations, Private Chauffeur
24/7 Incident Response
ALWAYS UP TO DATE
Our teams are always up to date, and continue to adjust to the changing regulations from health authorities and local Governments. They make changes behind the scenes so you are able to enjoy your trip.
Available on Guided Vacations, Private Chauffeur, Lux Self-Drive, Locally Hosted Rail, Self-Drive
INCIDENT RESPONSE PROTOCOL
Should an incident arise on trip, protocols are in place. We will direct distancing, and support with local medic support and testing. We will liase with local authorities to follow directives, which will vary across countries, and support you every step of the way.
Available on Guided Vacations, Private Chauffeur, Lux Self-Drive, Locally Hosted Rail, Self-Drive
Brendan Vacations Videos
Questions & Answers
How do you select the hotels on the tour?
The hotels are personally selected by Brendan Vacations' managing director and are personally known for their quality, impeccable service and comfort, with the majority of them having air-conditioning apart from the hotels in the cooler climates.
What are the coaches like on the tour?
Brendan Vacations pride themselves on having the finest fleet of fuel-efficient, wifi enabled, fully air-conditioned coaches – all with reclining seats and on-board restrooms. The high vantage point from your coach’s window means you can take in all the glorious scenery, whether it’s a vast rural landscape or an urban city centre.
Do you have set meal arrangements?
Brendan Vacations's have a very unique philosophy by carefully mixing free time with organized activities and this is extended to your meal arrangements. That is why you may notice lunches and some dinners are not usually included on their itineraries. They believe you should be free to spend your lunchtime in your own way, maybe trying the local cuisine or just enjoying a light snack and using the extra time for additional sightseeing or shopping.
What is it like travelling on a motorcoach?
Travelling on board the Brendan Vacation's modern motorcoach/mini-coach fleet is like taking a leisurely land cruise. Air conditioning or air ventilation is standard, and you will relax in comfortable seats with large panoramic windows that give uninterrupted views. Plus, the on-board stereo provides entertainment for quieter moments.
Do you offer a seat rotation on your tours?
There is a seat rotation plan on all guided vacations as it ensures you enjoy the views from the coach at a different vantage point each day.
What are your optional excursions and when are they booked?
Brendan Vacations realizes that everyone likes some time to themselves, which is why they have left free time on all of the guided itineraries to do what you wish. Your Travel Director will tell you about all of the optional excursions available on the first day of your trip and payment for them can be made by credit card or cash.
Do you have a no smoking policy?
When you are onboard the coach or any other mode of transport on the tour, there is a strict no smoking policy. Brendan Vacations does however, make plenty of comfort stops when travelling if required.
When do you release the finalised travel documents?
The finalised travel documents will usually be emailed to you 21 days prior to the tour departure.
Do you promote sustainable tourism?
Brendan Vacations is actually an active supporter of the TreadRight Foundation, a not-for-profit organization established in 2008. So far, the charity has donated more than $2 million to help underprivileged communities and support sustainable tourism around the world.
Is it possible to make a group booking?
If you have a group of five or more people looking to book a tour please contact our team of travel experts to find out what discounts or offers are available for your group.
What is a Travel Director?
Brendan Vacations hires Travel Directors from a variety of backgrounds, but they all share the same passion for travel. These experienced professionals show you what the guidebooks can't, which is a true insider's perspective of Ireland and Scotland. Each Travel Director has been through an extensive training program, and many have at least 5 years' experience. They are there to help you, so if you have any questions or problems, make sure you let them know as they will love to give you advice and recommendations especially in their local hometowns.
Contact our Travel Experts
+1 844 311 8331
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!