Tuscany Untouched Tours Reviews (5)Write a review
MeghanWritten on October 13th, 2019We seemed to have a lot of little things go wrong during our 3 day tour. The first night at the Farmhouse, the hot water wasn’t working at all and the restauran…Read moreTuscany Untouched Tours commented on this reviewHi Meghan, Thank you for your feedback! I am really sorry about the hot water at the first night and it is a shame that you didn't enjoy much the food at the farmhouse. However, it is also a shame to hear from you just now through a feedback these things as we were in contact through what's App for the whole tour and I have been always asking you if you were having a good time or if there were any issue generally to make sure you were having a perfect time. I was there 24h to assist you but unfortunately you didn't report any problems or any particular issue when I asked. We are working to make sure all the guests are having a great service and they can relax and feel comfortable. If I knew about the meal, I would probably take you out for dinner to make sure you and particular your husband could have a great time or I could have spoken with the chef at the farmhouse to change the menu for you. We are working very hard to reach the satisfaction of our guests who are coming from all over the world and with different cultures. I believe the communication and "be clear" are very important when we travel overseas. I am so sorry again if you didn't have a perfect experience. Thank you for your nice feedback about me and Paolo. I really appreciated it! I think we had a great time on the last day together. I will be more than happy to take you again on tour in Tuscany to show you that we are absolutely able to provide a great service and great memories to bring back with you. Thank you again I wish you all the best... Matteo Piccardi
AnonymousWritten on October 10th, 2019I spent 35 days in Italy and this was the best.
ElenaWritten on June 21st, 2019This was an amazing tour! Matteo had put together a great itinerary of Toscana, which included good food and a lot of good wine. During the first day we visited…Read moreTuscany Untouched Tours commented on this reviewHi Elena, what a great feedback! Thank you so much and I hope to see you again in the future. All the best for both of you and congratulation for your wedding. Matteo
Tuscany Untouched Tours Tours
Contact our Travel Experts
+1 844 311 3006
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!