ToBadaa Reviews (2)Write a review
AnonymousWritten on December 25th, 2019Highly recommended Company!ToBadaa commented on this reviewDear Mr/ Johan, We are so glad that you enjoyed our tour during your stay in Egypt! Thank you so much and hope to see you again. Sincerely, ToBadaa Team
AnonymousWritten on December 11th, 2019I joined the tour with Untraditional Egypt - 6 Days. operated by ToBadaa. Three guide at Cairo, Luxor and Aswan were well known about the egyption history and v…Read moreToBadaa commented on this reviewDear customer, Thank you for sharing this with us. Your feedback helps us to continue improving our tours to the best they can be. We apologize that our service did not satisfy your expectations. We always aim to deliver the best experience we can and the fact that we failed to do so during your visit to Egypt with us makes us feel very disappointed! We will make sure that we work on all three points mentioned in your review and do anything in our power to prevent them from happening again in the future. We would like to mention that we didn’t receive the accurate name of your Hotel as you didn’t inform which branch you’re staying at. As for your tour guide, following your expressed concerns with her inability and lack of preparation for the tour, we've decided to part ways and stop working with her. This is only a small part of our strategy to make sure that every tour guide is well informed with our programs. And we apologize as it wasn’t clear that your lunch only includes Day 2,3,4,5 and 6, not on Day 1. We will use the feedback to make us better and to ensure this doesn’t happen again. Again, thanks for taking the time to write the review and bring these important points to our attention. All the best," Please don't hesitate to contact us for any additional information or assistance you may require from our side. Kind regards,
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