ToBadaa

ToBadaa

Headquarters in Giza, Egypt

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Number of tours
21
Age Range
6-120
Number of reviews
7
Rating
2.7/5
Response rate
100%
Response time
11 hours

ToBadaa Reviews (7)

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Accommodation
2.5/5
Transportation
3.5/5
Meals
5/5
Value for money
N/A
Guide
3/5
  • 6 days Private guided tour ~ Sri lanka ;Solo ;Group ;Couple reviewer 1

    6 days Private guided tour ~ Sri lanka ;Solo ;Group ;Couple

    2.0Rather poor
    Written on January 20th, 2024
    TourRadar used Sri Lanka tour company named Tobadaa was terrible! They deserved 0 start rating. I had 1/13-1/18 6 days tour, I booked itinerary clearly stated …
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    ToBadaa commented on this review
    Dear Valued Customer, We are truly sorry to hear about your recent experience with our company. Your feedback is extremely important to us, and we take it very seriously. We understand that your experience did not meet your expectations, and we apologize for any inconvenience or disappointment this may have caused. We are committed to providing exceptional service to all of our customers, and we strive to ensure that every tour meets the highest standards of quality. We have already Took strong action in the matter to determine the root causes of the issues you encountered. We are taking steps to address these concerns and implement measures to prevent similar incidents from happening in the future. We would like to offer you a [Offer, such as a future tour, a discount] as a token of our apology. We hope that this gesture will help to restore your trust in our company. Once again, we sincerely apologize for any inconvenience or distress you may have experienced. We are committed to improving our services and ensuring that all of our customers have a positive experience with Tobadaa. Thank you for bringing these issues to our attention. Sincerely, ToBada team
  • A Unique week in Very Famous Bali ~ reviewer 2
    Written on January 11th, 2024
    I am reposting previews review with additional details. Before purchasing this tour, we asked the agency details about the hotel class we would be staying in as…
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    ToBadaa commented on this review
    Dear Valued customer, We are sorry that the hotel didn`t met your expectations, as we always work for the customer satisfaction, which we failed to deliver during your trip with us in Bali. We tried many times to reach you in order to make it right but you were unreachable, during this very high season it is not easy to make changes, hope you understand, and we will be waiting to retry our service so we can show you our real values and hospitality.
  • A Unique week in Very Famous Bali ~ reviewer 3
    Written on December 31st, 2023
    The tour agency booked us in a below par hotel and provided us with a a driver that barely spoke English instead of a tour guide.
    ToBadaa commented on this review
    Dear Valued customer, Thanks for your comment, he was only the driver to do the pickup from the airport and then to the hotel check-in, the guide was waiting to start your tours afterward. and for the hotel, we tried to offer you an upgrade for the room just for your satisfaction but you rejected it. However, we work hard for our customer satisfaction, and we want to let you know that this will never happen again. Thanks, ToBadaa team
  • A Unique week in Very Famous Bali ~ reviewer 4
    Written on September 20th, 2023
    AMAZING VALUE. Great driver and accomodation
    ToBadaa commented on this review
    Mr Thomas, Thanks for your kind words, We are really happy that you enjoyed our tour, that`s what we are working for! stay SAFE AND HEALTHY :)
  • A Unique week in Very Famous Bali ~ reviewer 5
    Written on June 14th, 2023
    Excellent value for the DIY inclined traveller. They set up an excellent itinerary, and provide the driver, hotel and logistical support. The last few tours…
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  • J
    Written on December 25th, 2019
    Highly recommended Company!
    ToBadaa commented on this review
    Dear Mr/ Johan, We are so glad that you enjoyed our tour during your stay in Egypt! Thank you so much and hope to see you again. Sincerely, ToBadaa Team
  • H
    Written on December 11th, 2019
    I joined the tour with Untraditional Egypt - 6 Days. operated by ToBadaa. Three guide at Cairo, Luxor and Aswan were well known about the egyption history and v…
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    ToBadaa commented on this review
    Dear customer, Thank you for sharing this with us. Your feedback helps us to continue improving our tours to the best they can be. We apologize that our service did not satisfy your expectations. We always aim to deliver the best experience we can and the fact that we failed to do so during your visit to Egypt with us makes us feel very disappointed! We will make sure that we work on all three points mentioned in your review and do anything in our power to prevent them from happening again in the future. We would like to mention that we didn’t receive the accurate name of your Hotel as you didn’t inform which branch you’re staying at. As for your tour guide, following your expressed concerns with her inability and lack of preparation for the tour, we've decided to part ways and stop working with her. This is only a small part of our strategy to make sure that every tour guide is well informed with our programs. And we apologize as it wasn’t clear that your lunch only includes Day 2,3,4,5 and 6, not on Day 1. We will use the feedback to make us better and to ensure this doesn’t happen again. Again, thanks for taking the time to write the review and bring these important points to our attention. All the best," Please don't hesitate to contact us for any additional information or assistance you may require from our side. Kind regards,

ToBadaa Tours

About ToBadaa

ToBadaa by new generation tours where you’ll experience culture, food, and entertainment like never before. Egypt is one of the most beautiful destinations we can offer, and our itinerary will expose you to all of the amazing experiences that the area has to offer. Your trip will begin with us ! The best quality of services based on customer service and worth prices for all tours in Egypt, we are operating Tours and activities service including transfers, Day Trips From Cairo to all the cities in Egypt, Hurghada To Cairo day Trips, sharm Snorkelling Trip, Nile cruise dinner and Tours from Egypt, Cairo sharm,Cairo Luxor Aswan Tour Which cover all the ancient Egyptian monuments, camel riding and Adventure Tours for all Tourist attractions In Egypt also Alexandria tours, activities, trips from Luxor to Cairo tours, Luxor to Cairo. as well as many activities such long Programs in all of the most visited spots in Egypt. Newgeneration–Egypttours.com Since 1954 serving the managing the travellers from all over the world, we are speaking your language, Italian/Spanish/French/German/Chinese We are a member of IATA /ASTA/ETAA SINCE 1954, also we are handling all the type of groups, families, small groups, big groups, friends group, business men, solo travellers. providing them with specialized services with unbeatable rates, providing outstanding level of online reservation services 24/7, to the internet customers, providing professional staff technically and familiar with all kinds of travellers stand of our tourism experience, reward and inspire them, to be up to date with the latest development in tourism industry worldwide and exceed customers' expectations with their superior performance and unexpected service.

Highlights

We'll give you the high quality and the unbeatable prices.
Whenever you feel like travelling, will be waiting for you
Discover the undiscovered places
Ready for the next adventure!

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