- Number of tours
- 31
- Age Range
- 1-99
- Number of reviews
- 36
- Response rate
- 100%
- Response time
- within 1 day
PALMA DMC & TO Reviews (36)
Write a review- J
Anonymous
Written on October 5th, 2024Most of the trip was good. We had a problem when the first hotel was changed and we were given bunk beds, but a text to Palma fixed that. .PALMA DMC & TO commented on this reviewThank you for your feedback! We’re glad you enjoyed most of the trip and appreciate your understanding regarding the hotel issue. We’re happy we could resolve it quickly for you! - PM
Pauline
Written on September 25th, 2024Communication could have been a lot better. For instance our tour group was advised that a meet and greet session was to take place on the day before the tour …Read morePALMA DMC & TO commented on this reviewThank you for your feedback. We’re glad to hear that you enjoyed the places visited during the tour and that your guide exceeded expectations with his knowledge, enthusiasm, and flexibility. It’s wonderful to know he left such a positive impression. However, we’re sorry to hear about the communication issues and the challenges you experienced with the tour van. We understand how important comfort and clear communication are, especially for a group of your size and age range. Your feedback regarding the vehicle size and the difficulty in hearing the guide is noted, and we will look into improving both the transportation arrangements and audio equipment for future tours. We truly appreciate you taking the time to share your experience with us, as it helps us improve our services. Your feedback will be shared with the relevant teams to ensure that these issues are addressed for future travelers. Should you have any further concerns or wish to discuss your experience in more detail, please do not hesitate to contact us. Thank you again for your input, and we hope we have the opportunity to provide you with a better travel experience in the future. Nela
Written on September 22nd, 2024Tour was very good and well organized. My friend and I enjoyed the sites, transfers were timely and tour guides were very good. We would have liked to have a mo…Read morePALMA DMC & TO commented on this reviewThank you for your review! We’re delighted to hear that you and your friend enjoyed the tour and found it well-organized, with timely transfers and great tour guides. We appreciate your feedback regarding the itinerary and understand the importance of having all the details in advance. We’ll work on improving this aspect for future tours. We’re also glad we could accommodate your request for the final transfer and that it worked out smoothly. Thank you again for your valuable input, and we hope to welcome you on another tour soon!- CM
Anonymous
Written on September 19th, 2024I just completed the tour, Stunning Slovenia 172103 start date 12.09.2024 by Palma DMC & To. Slovenia is a beautiful country and friendly people. The tour gu…Read morePALMA DMC & TO commented on this reviewThank you for reaching out with your detailed feedback regarding the Stunning Slovenia tour. We appreciate your kind words about the beauty of Slovenia and your positive experience with Ziga as your tour guide. However, we regret to hear about the issues you encountered, particularly regarding the lack of communication, portage assistance, and the transportation arrangements. For a group of seven, it is not feasible to book a larger coach, as our tours are designed to accommodate small groups with appropriate vehicles to enhance the personal experience. That being said, we understand your concerns regarding the comfort and accessibility of the van, and we apologize that this affected your ability to enjoy the trip fully. Your feedback regarding the lack of porters and the absence of a microphone has been noted. Ensuring that our guests feel comfortable, regardless of their health or age, is of utmost importance to us, and we deeply regret the discomfort caused by these oversights. We also recognize that having free time to explore and enjoy the stops is an essential part of the travel experience, and we are sorry that the pace of the group affected this aspect of your tour. We truly appreciate you taking the time to share your experience with us, as it helps us improve our services. Your feedback will be shared with the relevant teams to ensure that these issues are addressed for future travelers. Should you have any further concerns or wish to discuss your experience in more detail, please do not hesitate to contact us. Thank you again for your input, and we hope we have the opportunity to provide you with a better travel experience in the future. - SC
Sydney
Written on June 10th, 2024My clients had a wonderful time. They were extremely satisfied with the hotels and the tour in general. Urska was absolutely fantastic to work with as a DMC — s…Read more Clemens
Romantic Getaway in Portoroz
Written on May 22nd, 2024Great stay in Slovenia. The hotel was officially 5 star but definitely has aged. Nothing was perfect but everything was good. The View from the room was superb.- AK
Andrew
Written on May 20th, 2024The STUNNING SLOVENIA tour exceeded my expectations. Our kind, fun and friendly tour guide, Dejan, was hard-working, attentive and very knowledgeable. Dejan's e…Read morePALMA DMC & TO commented on this reviewMany thanks for your kind review, will for sure pass it on :) - BS
Byron
Written on May 18th, 2024Hotels were modern and upscale, airport transfers were on time, saw everything that was in the itinerary, and Dejan Cizl (our guide) was fantastic - very knowle…Read morePALMA DMC & TO commented on this reviewMany thanks for your kind review, will for sure pass it on :) Charlene
Written on November 28th, 2023We had a great tour of Croatia! Our tour guide & driver, Karin Novak was excellent! She was very organized and personable throughout our days with her. She k…Read morePALMA DMC & TO commented on this reviewMany thanks for your kind review, hope you had a great time in Croatia:)- CJ
Corinne
Written on November 25th, 2023We had a great time visiting Croatia. Our tour driver was very good and personable. Only comment was our day at the National Park. We walked to the beautiful F…Read morePALMA DMC & TO commented on this reviewMany thanks for your kinf review, hope you had a great time!
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