PALMA DMC & TO

PALMA DMC & TO

Headquarters in Ljubljana, Slovenia

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Number of tours
31
Age Range
1-99
Number of reviews
36
Rating
4.6/5
Response rate
100%
Response time
within 1 day

PALMA DMC & TO Reviews (36)

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Accommodation
4.5/5
Transportation
4.5/5
Meals
4/5
Value for money
N/A
Guide
5/5
  • J
    Written on October 5th, 2024
    Most of the trip was good. We had a problem when the first hotel was changed and we were given bunk beds, but a text to Palma fixed that. .
    PALMA DMC & TO commented on this review
    Thank you for your feedback! We’re glad you enjoyed most of the trip and appreciate your understanding regarding the hotel issue. We’re happy we could resolve it quickly for you!
  • PM
    Written on September 25th, 2024
    Communication could have been a lot better. For instance our tour group was advised that a meet and greet session was to take place on the day before the tour …
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    PALMA DMC & TO commented on this review
    Thank you for your feedback. We’re glad to hear that you enjoyed the places visited during the tour and that your guide exceeded expectations with his knowledge, enthusiasm, and flexibility. It’s wonderful to know he left such a positive impression. However, we’re sorry to hear about the communication issues and the challenges you experienced with the tour van. We understand how important comfort and clear communication are, especially for a group of your size and age range. Your feedback regarding the vehicle size and the difficulty in hearing the guide is noted, and we will look into improving both the transportation arrangements and audio equipment for future tours. We truly appreciate you taking the time to share your experience with us, as it helps us improve our services. Your feedback will be shared with the relevant teams to ensure that these issues are addressed for future travelers. Should you have any further concerns or wish to discuss your experience in more detail, please do not hesitate to contact us. Thank you again for your input, and we hope we have the opportunity to provide you with a better travel experience in the future.
  • Impressive Croatia reviewer 3

    Impressive Croatia

    5.0Excellent
    Written on September 22nd, 2024
    Tour was very good and well organized. My friend and I enjoyed the sites, transfers were timely and tour guides were very good. We would have liked to have a mo…
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    PALMA DMC & TO commented on this review
    Thank you for your review! We’re delighted to hear that you and your friend enjoyed the tour and found it well-organized, with timely transfers and great tour guides. We appreciate your feedback regarding the itinerary and understand the importance of having all the details in advance. We’ll work on improving this aspect for future tours. We’re also glad we could accommodate your request for the final transfer and that it worked out smoothly. Thank you again for your valuable input, and we hope to welcome you on another tour soon!
  • CM

    Stunning Slovenia

    2.0Rather poor
    Written on September 19th, 2024
    I just completed the tour, Stunning Slovenia 172103 start date 12.09.2024 by Palma DMC & To. Slovenia is a beautiful country and friendly people. The tour gu…
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    PALMA DMC & TO commented on this review
    Thank you for reaching out with your detailed feedback regarding the Stunning Slovenia tour. We appreciate your kind words about the beauty of Slovenia and your positive experience with Ziga as your tour guide. However, we regret to hear about the issues you encountered, particularly regarding the lack of communication, portage assistance, and the transportation arrangements. For a group of seven, it is not feasible to book a larger coach, as our tours are designed to accommodate small groups with appropriate vehicles to enhance the personal experience. That being said, we understand your concerns regarding the comfort and accessibility of the van, and we apologize that this affected your ability to enjoy the trip fully. Your feedback regarding the lack of porters and the absence of a microphone has been noted. Ensuring that our guests feel comfortable, regardless of their health or age, is of utmost importance to us, and we deeply regret the discomfort caused by these oversights. We also recognize that having free time to explore and enjoy the stops is an essential part of the travel experience, and we are sorry that the pace of the group affected this aspect of your tour. We truly appreciate you taking the time to share your experience with us, as it helps us improve our services. Your feedback will be shared with the relevant teams to ensure that these issues are addressed for future travelers. Should you have any further concerns or wish to discuss your experience in more detail, please do not hesitate to contact us. Thank you again for your input, and we hope we have the opportunity to provide you with a better travel experience in the future.
  • SC

    Dalmatian Pearls

    5.0Excellent
    Written on June 10th, 2024
    My clients had a wonderful time. They were extremely satisfied with the hotels and the tour in general. Urska was absolutely fantastic to work with as a DMC — s…
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  • Romantic Getaway in Portoroz reviewer 6

    Romantic Getaway in Portoroz

    4.0Good
    Written on May 22nd, 2024
    Great stay in Slovenia. The hotel was officially 5 star but definitely has aged. Nothing was perfect but everything was good. The View from the room was superb.
  • AK

    Stunning Slovenia

    5.0Excellent
    Written on May 20th, 2024
    The STUNNING SLOVENIA tour exceeded my expectations. Our kind, fun and friendly tour guide, Dejan, was hard-working, attentive and very knowledgeable. Dejan's e…
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    PALMA DMC & TO commented on this review
    Many thanks for your kind review, will for sure pass it on :)
  • BS

    Stunning Slovenia

    5.0Excellent
    Written on May 18th, 2024
    Hotels were modern and upscale, airport transfers were on time, saw everything that was in the itinerary, and Dejan Cizl (our guide) was fantastic - very knowle…
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    PALMA DMC & TO commented on this review
    Many thanks for your kind review, will for sure pass it on :)
  • Impressive Croatia reviewer 9

    Impressive Croatia

    5.0Excellent
    Written on November 28th, 2023
    We had a great tour of Croatia! Our tour guide & driver, Karin Novak was excellent! She was very organized and personable throughout our days with her. She k…
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    PALMA DMC & TO commented on this review
    Many thanks for your kind review, hope you had a great time in Croatia:)
  • CJ
    Written on November 25th, 2023
    We had a great time visiting Croatia. Our tour driver was very good and personable. Only comment was our day at the National Park. We walked to the beautiful F…
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    PALMA DMC & TO commented on this review
    Many thanks for your kinf review, hope you had a great time!

PALMA DMC & TO Tours

PALMA DMC & TO Destinations

About PALMA DMC & TO

We are a DMC partner with various travel agencies through Europe and beyond. Slovenia’s excellent position allows us to make various combinations and variety of different tours. Therefore our product portfolio consists of incoming services in Slovenia and nearby countries such as: Croatia, Italy, Austria, Serbia, Bosnia, Montenegro and others. Our mission is to have individual approach with every single traveler and to overcome their expectations. We are 100% costumer focused and are especially known for excellent quality service and customer trust. We are assuring you our close and continued cooperation at all times.

Highlights

Efficiency, reliability and responsibility since 1990
Wide portfolio of escorted tours, transfers and daily tours
Service-oriented
Quality of service

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+1 844 311 8331

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Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!