

- Number of tours
- 14
- Age Range
- 1-87
- Number of reviews
- 90
- Response rate
- 96%
- Response time
- within 1 day
Swallow Travel Reviews (90)
Write a review- SG
Subhashis
Written on December 18th, 2022The tour operators were very reliable and punctual. They planned the tour well. Hotels were decent quality - CM
Carole
Written on December 16th, 2022Everything went like clockwork! Airport transfers on time, nice hotel in a great location (with a good breakfast), and yours to Cu Chi tunnels, Mekong delta and…Read more - JH
Jennifer
Written on December 10th, 2022Halong Bay was stunning. The boat’s cabins, decks, and dining room were very nice, attractive, and comfortable. The staff were friendly and accommodating. The f…Read more - J
Anonymous
Written on December 2nd, 2022A very sincere and special thanks to you and your team for the incredible service planning and executing our trip to Vietnam. We had an amazing adventure! From…Read more - PX
Ping
Written on November 29th, 2022It was good, smoothed, thanks - AP
Anonymous
Written on November 26th, 2022I expected for something else... You just provided to me standard things with very high value.Swallow Travel commented on this reviewDear Adrian, Thank you very much for your feedback. We really appreciate it. We tried our best to organize and support you during the trip. When you sent us many requirements about the hotel rooms, requested us to change the itinerary for you in last minute, we suggested you to book 4 star or 5 star hotels with high room class and do private tours instead of booking a small group tour with 3 star hotels tour package. But you said you wanted to book this tour package first then change it later. We also offered free upgrade to deluxe river view at 4 star hotel for your Mekong trip. All our tour guides collected your feedback after each tour, you gave us 4 star and 5 star reviews into our feedback forms. After the trip, you posted this review that makes us confused. We still keep all feedback from you and our correspondence. Don't hesitate to contact us if you need further assistance! Best regards, Swallow Travel team, Laura
Written on November 23rd, 2022Really well planned tour. Easy to contact swallow travel if needed. They were fast and efficientMana
Written on November 15th, 2022Although this enjoyable hitting some of the key cities and places of interest in Vietnam I was quite disappointed that this was not a 'group' tour like my previ…Read moreSwallow Travel commented on this reviewDear Mana, Thank you very much for feedback. It will help us improve our service to serve other clients better in the future. We offer daily departure for our tour package that is more flexible for the clients. We mentioned private airport transfers and train transfers during the trip into the inclusion section and the itinerary. You only join small group tour for daily trips only. That give you a chance to explore the local things by yourself after daily trips when you have free time. It is also easier for us if you request a tailor-made trip. We can customise it as your request. For example, if you want to upgrade to the flight instead of overnight train or want to visit Danang in 1 to 2 days as you mentioned above. We can accommodate it easily. If you want to join a group from the beginning till the end of the trip, they have to offer set departure dates to gather all clients together. It is also very hard if you want to customise your own trip or change it while you need to travel with a group all the time. Regards to overnight train trip, we noted it into the itinerary clearly that "Note: There are 4-soft berth per tourist cabin with A/C. You may share it with other passengers. It takes around 16 hours from Hanoi to Danang. Please contact us if you want to upgrade to the private train cabin or internal flight from Hanoi to Danang city." If you requested to upgrade to the flight or private cabin on the train, we would arrange it for you. On behalf of Swallow Travel team, thank you once again for touring with us. If you require any further support or assistance, we’ll be more than happy to be of service. Should you need further assistance, please remember that we’re all right here to assist you. Best regards, Swallow Travel team,- S
Anonymous
Written on November 4th, 2022A friend recommended Swallow Travel for my trip to Vietnam . On my initial contact with them , I asked if they could put together an itinerary for a visit of…Read more Destiny
Written on October 15th, 2022The tour was enjoyable. The staff on the boat and the tour guide were amazing and helpful.
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