- Number of tours
- 4
- Age Range
- 19-80
- Number of reviews
- 2
- Response rate
- 96%
- Response time
- 5 hours
Morocco Authentic Journey Reviews (2)
Write a review- R
Rishi
Written on July 18th, 2019before going on the tour i was speaking to somebody called Walid. on the first day of the tour, a van came to collect us and they were waiting outside the hot…Read moreMorocco Authentic Journey commented on this review
Dear Value Guest, Many Thanks for sharing your sxperience through this review, We are so sorry to hear that our services didn't meet you expectations and you mssed enjoying this experience with us. We had made real investigation about your situation and what happen in this specially with you and all the passengers to make collect all the informations and we cheaked with the driver guide and the other passengers as well and the hotels and camps we work with as we are sure about the product we providing to our custmers didn't miss any of the conditions as we have in the contarcts with them regarding the inclusions and other .however we found that all the other passengers got whait they paid for and very happy and there are no issue with. we appologize again and we will be more than delighted to have you with us for another inforgetable experience. best regard MAJ Guest Relation Services 
Yorgos
Written on May 5th, 2019Accommodation: First night in a 1-star hotel, instead of 3-4 star hotel as it has been advertised. The room smelled bad and the towels were old and dirty. Secon…Read moreMorocco Authentic Journey commented on this reviewDear Value Guest, Many Thanks for sharing your sxperience through this review, We are so sorry to hear that our services didn't meet you expectations and you mssed enjoying this experience with us. We had made real investigation about your situation and what happen in this specially with you and all the passengers to make collect all the informations and we cheaked with the driver guide and the other passengers as well and the hotels and camps we work with as we are sure about the product we providing to our custmers didn't miss any of the conditions as we have in the contarcts with them regarding the inclusions and other .however we found that all the other passengers got whait they paid for and very happy and there are no issue with. we appologize again and we will be more than delighted to have you with us for another inforgetable experience. best regard MAJ Guest Relation Services
Morocco Authentic Journey Tours
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