Luxury Gold Reviews (19)Write a review
BenWritten on January 4th, 2020Our 'five star' hotels were decrepit, the food was mediocre, and the activities were cheap tourist traps. In retrospect I should have done more research Luxury…Read moreLuxury Gold commented on this reviewThank you for sharing your thoughts on the Spirit of Vietnam guided holiday with Luxury Gold. We are truly disappointed to learn that your experience with us did not meet all of your expectations. Also, we would like to take the time to apologize for any inconvenience you may have experienced during your time on the road with us. Rest assured that all your concerns in regards to your experience will be shared with our internal team for further review to see where improvements could be made and to ensure that events like these do not affect our guests going forward. With that in mind, we sincerely hope to have the opportunity to restore your full faith in our guided holidays in the near future.
Lambertus GermanusWritten on October 9th, 2019This tour is unbeatable as far as variety goes. Every day a new surprize, from history to music to civil rights to slavery. We had absolute fun dancing in Nashv…Read moreLuxury Gold commented on this reviewWe are delighted to learn that your experience on the Sumptuous Soul of America guided holiday exceeded all your expectations. We are very proud to hear about the professionalism shown by our staff throughout your time with us. Furthermore, we are very happy to have been given the opportunity to host you and we hope that you were able to take in all the wonderful sights of the USA.
Majesty of the Rockies none base latestWritten on July 21st, 2019The scenery is absolutely stunning Because of the distance between stops we spent a lot of time on the tour busLuxury Gold commented on this reviewThank you so much for sharing this with us. We are very happy to learn that you enjoyed every bit of your Luxury Gold experience; from our very knowledgeable staff to our wide-ranging itinerary. Most of all, we truly look forward to our next journey together soon.
SoriWritten on July 15th, 2019The cities we visited were beautiful, I just wish that the time on the bus was less. Change the dinner place in Ottawa, not up to your standards! We did not e…Read moreLuxury Gold commented on this reviewWe are extremely pleased to learn that your time in Canada with Luxury Gold was a complete success and that the efforts put in by your Travel Director and Coach Driver made your time on the road effortless and entertaining. On top of that, we are delighted to hear that your coach rides were comfortable as this allowed you to take in all the beautiful sights of Canada.
AnonymousWritten on May 6th, 2019Totally exceeded my expectations! Under Karen's care, I felt like a VIP from start to finish, she always new exactly what I needed before I even had to ask. Th…Read moreLuxury Gold commented on this reviewThank you for sharing your thoughts on the Ultimate Italy guided holiday with Luxury Gold. We are very happy to hear that you enjoyed your time on the road. Even more, we are proud to learn of the immense effort put in by your Travel Concierge to ensure a seamless and memorable experience for our guests. Similarly, we are without a doubt happy to have hosted you and we hope to welcome you back to travel with us again soon.
AnonymousWritten on May 4th, 2019Outstanding! Elena was a dream travelling concierge, attentive and caring, and a terrific hostess. Elena tailored our journey to surpass each traveller’s indivi…Read moreLuxury Gold commented on this reviewThank you so much for sharing this with us. We are very happy to learn that you enjoyed every bit of your Luxury Gold experience; from our very knowledgeable and attentive staff to our wide-ranging itinerary and cuisine. Most of all, we are extremely pleased that we were able to help you create some unforgettable memories in Italy.
AnonymousWritten on May 4th, 2019I have travelled to Italy many times on holiday, but my Luxury Gold Ultimate Italy journey set a new standard of excellence and expectation. Having Elena along …Read moreLuxury Gold commented on this reviewThank you for informing us about the excellent time you experienced on the road with Luxury Gold. We are very pleased to learn that Elena made your time on the road an insightful and memorable one. Similarly, it pleases us to read that you were able to see so much and that overall you had an enjoyable time in Italy.
AnonymousWritten on March 7th, 2019India is a destination I would have not gone to on my own. I felt extremely comfortable with my group of like minded travellers exploring the wonders of India. …Read moreLuxury Gold commented on this reviewWe are delighted to learn that your experience on the Essence of India guided holiday exceeded all your expectations. We are very proud to hear about the professionalism shown by our staff throughout your time with us. Furthermore, we are very happy to have been given the opportunity to host you and we hope that you were able to take in all the wonderful sights of India.
AnonymousWritten on February 28th, 2019What a spectacular part of Canada the eastern side is and what a way it was to experience it by travelling with Luxury Gold. From Max our knowledgeable and ever…Read moreLuxury Gold commented on this reviewThank you for informing us about the wonderful time you had on the Indulgence in Eastern Canada with Luxury Gold. We are delighted to hear that our staff went the extra mile to make your time on the road a memorable one. Furthermore, we are elated to read that you thoroughly enjoyed your tailored itinerary and we look forward to journeying with you again soon.
AnonymousWritten on February 26th, 2019This itinerary surprised me. I had been to Toronto before and had enjoyed the falls, the food and the hockey however the surprise to me were the other cities. O…Read moreLuxury Gold commented on this reviewYour comments relating to your experience on the Indulgence in Eastern Canada were great to read. At Luxury Gold, we are aware of the vital role that our Travel Concierges, Coach Drivers and Local Experts play in the success of your trip. As a result, we are thrilled to learn about the professionalism and attention to detail displayed throughout the course of your trip. It makes us just as happy to know that the consideration shown, set the perfect tone for a once in a lifetime guided holiday and we look forward to you joining our dedicated team again to explore more fascinating destinations in the future.
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Why Luxury Gold
Exclusive VIP Experiences
There are so many memorable moments on a Luxury Gold journey, but these are the ones you are certain to be talking about long after your trip is over: our diverse collection of VIP experiences, unique to Luxury Gold guests and near-impossible to access for any independent traveller. Using our local contacts and connections, we'll find the most exciting cultural events, securing tickets that would be "sold out" if you were travelling alone, or with anyone but Luxury Gold.
When does a meal become an unforgettable experience? For Luxury Gold guests, there is no one answer to that seemingly simple question. Because when you travel with us, we'll take you into a whole sensationally diverse world of truly special ways to dine.
Luxury Gold hotels are the best of the best. In terms of luxurious comfort, exquisite surroundings, excellent locations, and exemplary standards of service, our carefully selected accommodation leaves nothing to be desired.
Our Luxury Gold guests can relax right from the start with our exclusive door-to-door private transfer service. You will be collected your front door in a comfortable executive car reserved exclusively for your use, providing an uninterrupted, hassle-free journey to your departure airport. Upon arrival at your destination you’ll be greeted with the same VIP transfer service to your hotel. At the end of your vacation, upon returning to your home airport, you will be met by your waiting driver in the arrivals hall and chauffeured in the same way directly to your home.
Your Well-Being is Our Top Priority
We are Committed to Your Well-Being
We have all adapted to this new world, where it’s imperative for us to take additional measures to stay healthy. That’s why you can travel with us reassured that we have put numerous new measures in place to elevate our hygiene standards and protocols. The health and well-being of our guests and team has always been, and always will be, our primary concern.
Luxury Gold journeys* now include a specially trained and dedicated Well-being Director, working alongside your Travelling Concierge to provide additional support and assistance during your travels.
In this new, fast changing COVID-19 era, we are doing all we can to adapt to new requirements and expectations. Here are some important new steps and procedures that we have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you the needed peace of mind during your travels in these new times.
Expertly Trained Travelling Concierges and Well-being Directors
A dedicated Well-being Director, up to date on the latest health authority and local government guidelines, will be available on all journeys* of more than 20 guests. They will ensure daily adherence to all well-being protocols and will always be available to support you. Supported by the Well-being Director, your Travelling Concierge who has been newly trained in enhanced hygiene and distancing standards, will monitor compliance and guest well-being.
*Not available on Australia, New Zealand and Japan journeys.
A Full Team of Support 24/7
It’s not just your Travelling Concierge and Driver who will be taking care of you. Behind the scenes, our operations and guest support teams are in contact with them and on call 24/7, so you can rest assured that you’re in good hands.
Stringent on the Road Protocols
Our customized luxury coaches are sanitized before the start of your trip and have always been kept to very high standards. Following the outbreak of COVID-19, we have taken additional measures to elevate our hygiene and sanitary practices in accordance with guidance from the World Health Organization (WHO) and as required, applicable government regulations.
Our drivers are trained with the latest hygiene protocols and will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis.
All our guests are asked to follow hygiene practices recommended by the World Health Organization including the thorough and regular washing of hands and sanitizing when required. Hand sanitizer is freely available on board for our guests to use throughout the day. Please bring your own washable face mask and gloves with you, as these are required to be worn in public in some countries, and additional hand sanitizer to make you feel comfortable.
Should an unexpected situation arise, additional face masks, rubber gloves, antiviral sprays and wipes are available for guest distribution on all trips.
Trusted Partners, Exceptional Standards
We are very selective in who we work with and choose to only use hotels, restaurants, ground handlers and venues that take the health and well-being of our guests as seriously as we do and agree to meet expected guidelines and specifications. We only work with establishments that we are confident will consistently adhere to our standards.
Smaller Groups, More Personal Space
Thanks to our perfect-sized smaller groups, with an average of 28 guests, there’s less queuing whilst embarking and disembarking, as well as at hotels and attractions, so it’s easier to maintain a comfortable physical distance. On guided journeys in Europe and North America you travel on our customised luxury coaches with fewer seats and you not only enjoy twice the legroom of a standard coach but also more personal space on board. We also offer Special Small Group Departures with an average of 15 guests, affording you even more of an opportunity to physically distance should you wish.
Always in the Know
As part of The Travel Corporation (TTC), Luxury Gold is kept up to date with all government advisories and travel alerts on a daily basis and is continually in touch with all of our partners on the ground in each destination. Also, rest assured that during your trip, our teams work to ensure our supplier partners (hotels, restaurants, museums and other venues) are also applying the same standard to these new hygiene and distancing protocols, to the extent possible.
Personal Responsibility – COVID-19 Warning
We have introduced these enhanced hygiene protocols – for you, our other guests, and our team members.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the World Health Organisation and government health bodies, senior citizens and guests with underlying medical conditions are especially vulnerable.
We ask that you please take personal responsibility for your well-being. This begins with packing any personal protective equipment and sanitisers you require. Please adopt physical distancing and hygiene practises throughout your pre-trip travel arrangements and follow all health instruction whether physical signage, or requests from our professional staff once you are vacationing with us.
In choosing to travel with Luxury Gold, you voluntarily assume all risks related to exposure to COVID-19.
Let’s help keep each other safe and healthy.
Contact our Travel Experts
+1 844 311 3006
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!