
Journaway
- Rating
- Number of reviews
- 228
- Number of tours
- 116
- Age range
- 1-99
- Response rate
- 100%
- Response time
- within 2 days
Journaway Reviews (228)
Write a review- AS
Alina
Written on March 23rd, 2026Trip to Japan: Osaka, Kyoto & Tokyo. Deal 2 for 1. Good price, easy booking & most important things taken care of, i.e., flights, hotels & transport between ci…Read moreJournaway commented on this review
Hi Alina, thank you so much for your wonderful feedback. We are really happy to hear that you enjoyed your trip to Japan and that the booking process, flights, hotels, and transport all worked smoothly for you. It is great that you also liked the flexibility to plan parts of your own itinerary and use the included public transport in Tokyo. Thank you as well for your honest note regarding the hotel upgrade options. We truly appreciate this feedback and will take it into consideration for future improvements. We are also very glad that our communication met your expectations and that you are already thinking about your next adventure to Peru. That sounds exciting. We would love to help you plan it whenever you are ready. Best regards, Lea from journaway - JC
Justin
Written on March 13th, 2026Only change I would ask for is to not book two twin beds for a married couple. Most couples enjoy one single bed. That’s my only complaint, everything else was …Read moreJournaway commented on this review
Hi Justin, thank you very much for your great feedback and your honest note. We are really happy to hear that you enjoyed your trip and that everything else was amazing. At the same time, we fully understand your point regarding the bed setup for couples. We’re sorry that a twin bed arrangement was booked for you, this is something we will definitely take into account and improve in the future to better match couples’ preferences. Thank you again for sharing your experience with us. Best regards, Lea from journaway 
J
Written on February 23rd, 2026Room for improvement: 1. Rathet than just say "self-directed," be more explicit that the trip is best for those with some prior experience of travel in Japan…Read more- HV
Hans
Written on January 15th, 2026The website contains misleading information about excursions. In some cases, these only appear to overlap significantly upon arrival, and they're much cheaper t…Read more 
Larissa
Written on January 14th, 2026The itinerary was perfect to discover the different parts of Thailand! Both the accommodation and the transportation were well organized. It was great that you …Read moreJournaway commented on this review
Hi Larissa, thank you very much for your detailed and honest feedback. We are very happy to hear that you enjoyed the itinerary through Thailand and that you were satisfied with the accommodation, transportation, and the flexibility to choose additional excursions. It is also great to know that you had such positive experiences with the friendly guides, we will gladly pass this on. We also truly appreciate your comment regarding the lack of advance information about what to bring and how long the excursions would take. This is very valuable feedback, and we will review how we can improve the pre trip information in the future. Thank you again for taking the time to share your thoughts. Best regards, Lea from journaway
Christine
Thailand Island Hopping: Jungle Meets Beach
Written on October 29th, 2025Perfectly organized transfers, no problems at all! Beautiful hotels!!! This trip is absolutely recommended!!! We were completely thrilled ????Journaway commented on this review
Hi Christine, thank you so much for your wonderful feedback. We are very happy to hear that everything went smoothly with the transfers and that you enjoyed the beautiful hotels so much. It is great to know that you were completely thrilled with your trip! Thank you as well for your clear recommendation this means a lot to us. We would love to help you plan your next journey whenever you are ready. Best regards, Lea from journaway- K
Kim
Adventure Sicily & Salina: Volcanic Islands of the Mediterranean
Written on October 24th, 2025The trip was very well organized and everything went smoothly. We had a great selection of hotels and were able to see a lot of the country. Whenever we had any…Read moreJournaway commented on this review
Dear Kim, thank you so much for your wonderful feedback! We’re really happy to hear that everything went smoothly and that you enjoyed the great selection of hotels and the chance to explore so much of the country. It’s great to know you felt well taken care of. That’s exactly what we aim for! Your recommendation means a lot to us. We’d love to welcome you on another journaway adventure soon, there’s always a new destination waiting! Best regards, Renska from journaway - JH
Julia
Written on October 23rd, 2025Our trip to South Africa was wonderfully organized — the booking process was smooth and completely hassle-free, and every detail was thoughtfully planned. The e…Read moreJournaway commented on this review
Dear Julia, Thank you so much for your kind words! We’re thrilled to hear that your trip to South Africa was such a wonderful experience and that everything, from the booking process to the itinerary and hotels, was perfectly arranged. It’s great to know you felt well taken care of and could simply enjoy every moment. Your feedback means a lot to us, and we’d be absolutely delighted to welcome you on another journaway adventure soon! Best regards, Renska from journaway - AS
Alexandra
Philippines Calling: Island Hopping Edition (from Cebu City to Mactan Island)
Written on September 22nd, 2025From the very first boat ride, the “Philippines Calling: Island Hopping Edition” felt like a tropical dream come true. Each stop—Cebu, Panglao and beyond—offere…Read moreJournaway commented on this review
Dear Alexandra, Thank you so much for sharing your beautiful feedback! We’re delighted to hear that the “Philippines Calling: Island Hopping Edition” felt like a true tropical dream for you. It’s wonderful that you enjoyed the mix of adventure and relaxation, from hidden lagoons to peaceful beaches and the warm hospitality of the locals. Your words truly mean a lot to us — we’re so happy this journey gave you such unforgettable memories. We’d love to have you join us again soon for your next adventure! Best regards, Renska from journaway - A
Kiran
Written on February 28th, 2025A spectacular getaway! Daytime city charm in Helsinki and Stockholm, then drifting north on the Polar train to Rovaniemi's glass igloo under undulating green sk…Read moreJournaway commented on this review
Thank you so much for your wonderful review! We’re delighted to hear how much you enjoyed your Nordic adventure. It sounds like an experience filled with beauty and reflection. Your kind words mean a lot to us, and we’d love to welcome you on another unforgettable journaway journey soon! Best regards, Renska from journaway
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