- Number of tours
- 6
- Age Range
- 1-99
- Number of reviews
- 14
- Response rate
- 75%
- Response time
- within 1 day
Black Camel Tours e. U. Reviews (14)
Write a reviewMona
Written on December 7th, 2024One of the best companies in terms of organizing the trip, treatment, and tour guideJunsu
Written on December 7th, 2024I had the most incredible day exploring Egypt's iconic landmarks! The tour started with the breathtaking Pyramids of Giza, where the guide provided fascinating …Read moreMohamed
Written on December 7th, 2024The days were beautiful, the guide was excellent, the company was organized professionally, and he always followed up with us.Black Camel Tours e. U. commented on this reviewThank you very much for choosing Black Camel Tours. It has been our pleasure to serve you during your stay in Egypt. Your feedback is invaluable to us, as it inspires and motivates us to continually improve our services in the years ahead. We look forward to assisting you on your next adventures around the globe!Ahmed
Written on December 7th, 2024Amazing Experience! Our trip with Black Camel Tours was absolutely fantastic! The itinerary was well-organized, the guides were knowledgeable and friendly, …Read moreBlack Camel Tours e. U. commented on this reviewThank you very much for choosing Black Camel Tours. It has been our pleasure to serve you during your stay in Egypt. Your feedback is invaluable to us, as it inspires and motivates us to continually improve our services in the years ahead. We look forward to assisting you on your next adventures around the globe!Ahmed
Written on November 15th, 2024From start to finish, everything was perfect! The staff was incredibly friendly and attentive, making sure every detail was taken care of. The itinerary was wel…Read moreBlack Camel Tours e. U. commented on this reviewThank you very much for choosing Black Camel Tours. It has been a pleasure to serve you during your stay in Egypt. We appreciate your review as it encourages us to do better in the next upcoming years. Looking forward to helping you more through your next journeys all around the world!Ahmed
Written on November 12th, 2024Incredible! Tour guide khaled is vary kind and to explain about the place which we tour, very good experienceBlack Camel Tours e. U. commented on this reviewThank you very much for choosing Black Camel Tours. It has been our pleasure to serve you during your stay in Egypt. Your feedback is invaluable to us, as it inspires and motivates us to continually improve our services in the years ahead. We look forward to assisting you on your next adventures around the globe!Mohamed
Written on October 19th, 2024Everything was fine the guide, the tour and the service it is a really organized companyBlack Camel Tours e. U. commented on this reviewThank you very much for choosing Black Camel Tours. It has been our pleasure to serve you during your stay in Egypt. Your feedback is invaluable to us, as it inspires and motivates us to continually improve our services in the years ahead. We look forward to assisting you on your next adventures around the globe!- SG
Sara Sofia
Written on October 8th, 2024The itinerary and the desert experience were excellent and I highly recommend them. However, the same can't be said for the organization, the driver, the first …Read moreBlack Camel Tours e. U. commented on this reviewDear Mrs. Sara Sofia, Thank you for taking the time to share your detailed feedback regarding your experience with us. We truly value your comments as they help us improve and provide the best possible service to our guests. We are delighted to hear that you enjoyed the desert experience and found the luxury tent package to be excellent. It’s gratifying to know that part of the trip met your expectations. However, we are deeply sorry to hear that other aspects of your journey fell short of what was promised. Please allow us to address your concerns: Hotel Accommodation: We sincerely apologize for the disappointment with the first hotel. It is unacceptable that the accommodation did not match the standard advertised or the ones mentioned in the guide. We will investigate this matter thoroughly with our hotel partners to ensure that such discrepancies do not happen again. Transportation: Your comments about the van and its condition are concerning, and we apologize for the inconvenience caused. Reliable and comfortable transportation is a priority for us, and we are currently reviewing the quality of the vehicles we use to ensure they meet our advertised standards moving forward. Lack of Communication: We regret that there was insufficient information provided during the trip. Communication is key to ensuring a seamless and enjoyable experience, and we will take immediate steps to ensure that all our drivers and guides are better prepared to provide clear instructions and information in the future. Tour Organization: We understand your frustration with the lack of detailed planning and the time allocation at certain stops. Your feedback will help us refine our itineraries to prioritize meaningful activities and maximize the time spent at significant locations. We are committed to addressing these shortcomings and ensuring that future guests enjoy a more organized and fulfilling experience. Your feedback has already been shared with our team, and corrective actions are being taken. Thank you again for your feedback, and we hope to welcome you back in the future to demonstrate our commitment to excellence. Kind regards, Ahmed Abdelhalim Customer Service Team Black Camel Tours - J
Jacob
Written on June 22nd, 2024Tour was really soothing and joyful 🥰.Black Camel Tours e. U. commented on this reviewDear Sirs and Madams, Thank you so much for your kind review! We are thrilled to hear that you enjoyed exploring the Berber villages, the desert tranquility, and the camel rides. It was our pleasure to assist you and make sure your experience was memorable. Your recommendation means a lot to us, and we look forward to welcoming you back for more adventures in the future! Safe travels! Best regards, Black Camel Tours SEO
Explore Egypt 8 Days Cairo, Aswan, Nile Cruise & Luxor With Flight
Written on June 22nd, 2024Good experience this travellerBlack Camel Tours e. U. commented on this reviewThank you very much for choosing Black Camel Tours. It has been our pleasure to serve you during your stay in Egypt. Your feedback is invaluable to us, as it inspires and motivates us to continually improve our services in the years ahead. We look forward to assisting you on your next adventures around the globe!
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