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Culture

One Team, One Vision

At TourRadar, our core vision is to connect people to life-enriching travel experiences. We deliver this to our customers through the travel experiences we offer, and, to our team members, through our diverse and unique culture, grounded in a love of travel.

The culture at TourRadar takes different forms - it’s the daily foosball games, the collaborative product planning sessions, the yearly offsite team celebrations, the friendly chat with teammates by the coffee machine, and our innovative spirit; a part of everything we do.

Being a member of the TourRadar team means having unified goals and objectives, ensuring that we always win as one. We empower our teams to achieve their best by cultivating a challenging, collaborative environment (one that happily welcomes office pups!) While the responsibility for excellence remains yours, your efforts will always be met in kind by a team of like-minded, creative professionals. 

Our culture enables our success, and through diversity, open and respectful values, and an ever-playful attitude, you won't simply evolve your career, you'll enjoy every experience along the way. 

Values


When the values of a company and employee align, that’s when the magic happens. Office perks like Beer Fridays and free trips are par for the course for any modern organisation trying to reign in exceptional talent. While we have and enjoy those perks, we believe it’s the values at the heart of a company that makes the difference between a “cool” place to work and an extraordinary one. The closer these values align with your own, the more likely it is that you’ll thrive at TourRadar. Interested? See if our values align with yours.

  • Our focus is on customer, company, and the self

    At TourRadar, our vision is to help connect travellers from all around the world to life-enriching experiences. Therefore, we look for team members that put our customers and their teammates first. Building a company in this fashion leads to the best outcomes for our customers while providing a shared sense of purpose and collaboration for all of our team members.


     

  • We embrace growth, change, and failure

    Disrupting an industry requires being nimble and expecting the unexpected. Market dynamics and priorities may shift, and the best-laid plans can go awry. We fail, but it’s what and how we learn from our failures that makes all the difference. As such, we seek those who view adversity as challenges to overcome instead of problems to deal with.




     

  • Freedom to build your own career

    We seek to unlock the passions of our team members and provide them with growth opportunities that are not possible at most other companies. In order to do that, we don’t put our team members into predefined career boxes. As long as you have proven your ability to execute in the past, and your goals align with company objectives, we’ll give you the backing and runway to build your own, personal career journey.

  • We seriously enjoy each other’s company

    Our leadership team works incredibly hard to balance the volume of work required to disrupt an industry while ensuring our employees enjoy coming into work each day. Therefore, you’ll find we’re a very social bunch, and it’s not uncommon for us to have drinks together after work, go on frequent company off-sites and retreats and do office exchanges between Vienna, Brisbane and Toronto.

  • Honesty, transparency, and openness

    We believe we earn the trust and respect of our colleagues when we speak openly, directly and transparently. We share our successes and highlight our failures in hopes of learning from them. We share company financials with team members, and every employee can see the objectives of anyone else in the company.

The Team

  • Engineering

    Developing applications and services for travellers, operators, and customer support agents alike, our Engineering Team works tirelessly to overcome the challenges posed by our complex business. 

    Discover our Engineering team

  • Product

    Do you crave insight on what's behind our data and user experience intelligence? Are you driven by hypergrowth and exciting weekly releases? Meet a few members of our Product Team, and start picturing yourself in the mix. 

    Discover our Product team

  • Marketing

    Our Marketing Team are a group of creative self-starters who have yet to meet a problem they couldn't solve. From programmatic display advertising to editorial management, this is the department for the creative, analytical types out there.

    Discover our Marketing team

  • Customer Support

    Do you consider yourself to be a creative problem solver? Do you believe in the transformative power of travel? Meet a few of our global talents in Customer Support and learn more about sales.

    Discover our Customer Support team

  • Business Development

    Join our Business Development Team in any of our three offices and further your career in sales and business development alongside our multinational team of travel enthusiasts.

    Discover our Business Development team

  • Finance

    Do you love crunching numbers and want to join a lively travel tech startup? Meet some of the talents we have in our Finance Team, located in the lively cities of Vienna and Brisbane!

    Discover our Finance team

  • People

    Are you an excellent communicator with unrivalled problem-solving skills? Do you want to help us expand our growing team of world-class professionals with the help of a few talented individuals? Then all that's left to do is meet our People Team.

    Discover our People team

Perks

  • Annual FAM trips

    We have an unquenchable thirst for experiencing the world, and with our FAM (familiarisation) trips, our people can experience firsthand what it’s like to explore new destinations on a group tour. We encourage our team to seize the opportunity and #gotouring.

  • International office exchange

    As we're privileged to have three offices across the globe (Vienna, Toronto, and Brisbane), we encourage everyone to work out of one of our offices with our Office Exchange program. Not only will you have the chance to get to know your colleagues better, but you'll have the one-of-a-kind opportunity to become a local in a new city.

  • Team outings and events

    We’re a team of go-getters who are passionate about learning and sharing knowledge of the products we sell, our community, and the touring industry at large. Every month we host events and industry meetups and attend conferences around the world; with the goal of enhancing our perspective and skillset.

  • Monthly Chief Fun Officers

    Each month at TourRadar, we have volunteer CFOs who are tasked with organising a team-wide event worthy of the title Chief Fun Officer. If you’ve volunteered, you'll be equipped with a set budget to coordinate an activity for the entire office.

Locations

  • Vienna, Austria

    Located in the heart of Vienna's 1st District, our headquarters and its surroundings are second to none when it comes to atmosphere. Every day we enjoy the open office floorplan, our canine companions, and our recreational spaces equipped with deluxe coffee machines to keep us buzzing. Beyond the office walls, you do not need to wander far to enjoy world-class restaurants, museums, and inspiring green spaces.

    See all open positions

  • Toronto, Canada

    Our Toronto office is located in the centre of Leslieville, one of the city's most colourful up-and-coming neighbourhoods. The team here works in the midst of cosy cafes, global cuisines, and quaint shops run by local artists. You're only ever one streetcar ride away from a new experience in Canada's largest city. Join us in Toronto and you'll be ordering double-doubles with your loonies and toonies in no time. 

    See all open positions

  • Brisbane, Australia

    Our Australian office is located in the heart of Fortitude Valley, a raw, yet sophisticated inner-city suburb of Brisbane. The Valley, as it's affectionately known, is home to all things nightlife, entertainment, dining, and boutique shopping. It's the suburb that never sleeps, and you'll enjoy getting caught up in the fun. If you love sunny days, sandy beaches, and cold drinks, then you'll love working out of our Brisbane office.  

    See all open positions

Careers

We're hiring!

Just because we don't have a job posted, doesn't mean we can't make one for the right person! Got a unique set of skills, knowledge, or experience that you think would make a great contribution to our team? Then get in touch with us here.
 
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