Victoria Falls Tours & Trips

Top operators in Victoria Falls

• Lochinvar Safaris

  
  4.0 (31 reviews)

  "I suggest customers thoroughly research safaris and confirm where you are staying and the costs that are not included in the trip. There may be a lot of surprises. I have to say the employees are wonderful. Fines, Cynthia, Lucky. I had a lot of questions and all were answered. My only issue is how Lochinvar handled the lady, demanding $420 CASH for the trip that she and we booked way in advance. This was only the beginning of my 3 separate bad experiences.(the other 2 were Kenya, julimas safaris (demanding cash for park entry fees). I googled and called the park and confirmed they accept credit cards)and Sabilom Kenya tours. (They canceled the balloon option after collecting $900, then offered, only after asking, $675. I didn’t have to pay extra for Hwange Park because I chose not to agree with the “change. ” there was supposed to be a waiver. I never saw a waiver. Unfortunately, a lady on our budget trip was charged extra to go to hWange Park(according to her). I was told, She was advised to cancel that Hwange park game Drive and go to Zambizi Park instead. I was told they cited dangerous roads as the reason for the “change”She said she wasn’t granted any partial refund for the lesser Park, but says she felt intimidated in to canceling the hwange park. We went anyway( my partner and I refused to cancel Hwange) and she had to pay $420 extra cash or they would not take her, but we were going anyway . How can that cost $420 extra when it was included initially? . I feel bad for her and for all the other travelers that may have done the same thing and canceled that hWange Park. It was lovely. So many animals and the roads were the usual bumpy dirt roads but nothing serious. In the future, I would spend a little more money and get better hotels and be much more aware of the itinerary and reconfirm in writing. Dealing with her problems($420) for the entire 8 days was avoidable. Mark( the owner I think) even asked my partner to write up a release for her and us to sign!!! I was there on vacation! By the way Victoria Falls was dried up on the Zambia side. I also want to say the The best company I’ve ever used for booking tours is: “Get Your Guide” they care, and have assisted in getting my refunds. The lady says tour radar has not helped yet to recover her $420 , that she feels was an over payment. I’ve been reading a lot of reviews about Zambia. This is not the only tour company that has disappointed guests. I know there’s a drough and all, but i think tour providers should try to do things as promised and exceed expectations. I will continue to use “Get Your Guide” as my go to for tour providers.

  Average - by Cindy O.

  Tours

  1 tours

  Age range

  8 to 99 years old

  Adventure type

  Explorer

  Response time

  8h

  Response rate

  100%

  Average price

  $708

  Lochinvar Safaris is an expert in:

  • Explorer
• Intrepid Travel

  
  4.5 (11,899 reviews)

  "It was excellent tour to bring us the wild animal world. Good tourist guide, driver and chef!

  Good - by Bingzhi B.

  Tours

  20 tours

  Age range

  5 to 99 years old

  Adventure type

  Explorer

  Response time

  10h

  Response rate

  92%

  Average price

  $419

  Intrepid Travel is an expert in:

  • Explorer
  • Overland Truck
• Contiki

  
  4.5 (5,966 reviews)

  "The trip itself was alright (though not amazing, quite a few hiccups. The tour guide was great thou), but this review is about scammy practices of Contiki the company, and their poor customer service. They lie about what's included in a trip and overcharge I did Cape, Falls, Safari trip with Contiki in December 2023. There were several instances of Contiki suggesting that an activity is included to the price yet they charged it extra in the trip. The PDFs they send before the trip (and the info they show before they sell) make it sound like a lot more is included than it is. When I confronted them about this, they refused to take accountability. Overall, scammy company. You'll end up paying A LOT more than the base price, unless what you wanna do is literally stay in the hotel the whole trip. Also, they take *28* days to reply to your messages, which is insane. So disappointing! Never booking with them again, and will keep telling to everyone.

  Bad - by Cihat I.

  Tours

  3 tours

  Age range

  18 to 35 years old

  Adventure type

  Active

  Response time

  8h

  Response rate

  76%

  Average price

  $231

  Contiki is an expert in:

  • Active
  • Explorer