Christmas & New Year Tours in Portugal

Everything was great about this tour. The hotel was an excellent choice. The drivers from the port and to the airport were nice and much appreciated. Pedro, our main guide for three days was a joy to be with. A very knowledgeable and friendly guide, a safe driver, etc. On day two the power went out throughout Iberia, so Sintra closed on us (more reason to come back again). Pedro and the hotel worked hard, went above and beyond and took great care of us throughout. We highly recommend Pedro, the Lisboa Plaza Hotel and this tour company.

The tour covers all of the highlights in Portugal, with good variety of hotels and the included buffet dinners were also a nice addition. We had 2 tour guides, English and Spanish, Aman was really nice, helpful and knowledgeable. There were only 6 of us in the English group and it was nice to have someone who speaks English and accompanied us throughout the trip. I also appreciate that they reschedule the visit to Evora chapel so we get to still visit it as planned. A couple of feedback for improvement: the groups were dropped off at 2 or 3 locations which makes it longer for pick up/drop off, and some of the group has better hotels than other groups. Hotel Roma Lisbon was very dated and have thin walls, the room next to mine was very loud until 2am but there were no listed reception no to call. It took us almost 2 hours from the drop off of 1 hotel to the second one, the holiday inn porto because due to lack of communication and road closure? which I think should be better prepared in advanced, some of the travelers who join the fado dinner were rushed. I personally would love to spend more time in Porto rather than 2 hours circling around the same blocks in the bus. The bus driver on that evening was also not skilled or not gamiloar with the area so I got motion sickness that night. I did appreciate that Aman was getting us taxi instead to the hotel in the end. We didnt get to eat lunch until around 3pm in some of the days and I would appreciate if we were inform the day before so we can grab some snacks from the breakfast. The optional boat tour in Albufeira? Would be nice to have an earphone as we couldn't hear the tour guide. But overall, I really enjoyed the tours, I think price point ratio is really good as well and I made some great friends along the way.

I would not use Tourradar or its operator, Wanderful Holidays again. First there was not the promised pickup at the Libson airport so I had to call the emergency contact and leave a message. Then the first Libson hotel was very bad...you had to carry you luggage up a flight of steps with no handrail just to get to the old lift at floor zero. Then take that to find a person at reception at floor 1. The room sink countertop was varnished plywood and 6 ft window over sink with shutters had massive paint curled and peeling. The old floors creaked loudly. The tour company booked tours for my first two days departing hotel before their breakfast service even started at 8am...so no buffet breakfast for me. You could do this tour without them and save hundreds through Portugal by simply online booking minivan tours through "Livingtours" and taking Uber or taxis to their tour office to then catch tours. That is what Tourradar did. I was alone and sat with strangers on minivan half day or full day tours with Livingtours. I almost missed my scheduled train from Libson to Porto because Tourradar clearly did not allow enough time, even for moving traffic of 40 minutes. I never got to my assigned 1st class seat ( I sat 11 cars away in second class) because there was not time to move to my reserved seat/car down the platform. The second hotel was better, in Porto, but they booked me , a 300 lb man in a twin bed. I could not even push the twins together because of a fixed, mounted to the wall side table between them. Sleep was not good. On one of the Porto day trips I had to pay for lunch on my own, even though voucher/itinerary said " included lunch". I did seek reimbursement from Tourradar on that. The tour operator company was too wordy and lengthy in their call center communications via What's App. I would not book travel through them.