Bicycle Tours & Trips in Cambodia, Laos and Vietnam

Do it! Without any hesitation! First of all, the trip was amazing and I wouldn’t have missed it for the world! Cycle guides and drivers were excellent, speaking good English and ensuring that I had a close-up view of somewhere so different from home. The landscapes, culture, people and experiences along the way were unforgettable and I would certainly embark on a similar adventure if the opportunity came along. I would also travel with Bravo again. As you’ll see below, there were a few wrinkles in their handling of the trip but they were anxious to make amends and I would hope that they take my comments on board and use them to improve the experience for future customers. My tour was probably rather unusual as I was the only person who signed up for the selected dates. I was expecting to be part of a small group and I’m really grateful that Bravo went ahead with the tour, rather than cancelling. It was a tremendous experience! That being said, I've given less than a perfect five-star rating as there were a number of minor mishaps and uncertainties which could so easily have been avoided and would have made a huge difference to me. It’s quite possible that some of these were related to my solo status and may not have happened with a larger group, but on the whole I would recommend that Bravo pay a little more attention to the customer experience, being more proactive and publishing a more detailed itinerary in advance, particularly for transport and hotel arrangements. Once I discovered that they generally responded quickly to questions via WhatsApp, that became my standard means of communication and most arrangements went smoothly, though occasionally I had to nag a little before receiving answers. Hotel bookings at either end of my travel and en route seemed to be one of the biggest problems, with a few hiccups in reservations. For example, I had pre-booked two extra nights in the Ho Chi Minh City hotel at the end of my trip in addition to the two nights included in the tour. Apparently Bravo did’t finalize the reservation for the included nights with the hotel until moments before my arrival, meaning that I had to change rooms after the first night. I then found that they hadn’t booked my additional nights at all, leading to another room change when the error was discovered. That seemed messy and unnecessary, but it wasn’t so painful as to spoil the trip.

Excellent guides. Very well organised.

Excellent communication prior to the trip. Outstanding guides during the trip and so much to see. Would highly recommend.