Bolivia and Chile Tours & Trips

Althought their plan hv minor errors like pick up time, but when we took night bus from Uyuni to La Pas and met the road blocks by strike people and forced to leave in nowhere near La Pas, we cannot walk like others due to many lugguges,and ask help to our Agent and 2 hrs later a driver from them come to our location and escape us and lead us to our hotel, this was really saving us and highly appreciate their responsibily of guests safety, good job Hi Travel and thanks a lot.

Guides - Overall very good to excellent Itinerary - Overall good, but a couple of instances where items described in the tour itinerary didn’t take place, and it wasn’t due to weather, unscheduled venue closures or other extraordinary events. It merely appeared to be a disconnect between Joker Expedition, and the individual guides. The La Paz-Lake Titicaca day of the itinerary could be changed to improve time utilization: a 3 hour bus ride, plus over 3 hours on the return ferry to Isla del Sol, all for spending one hour on the island, seemed poorly planned. Accommodations - Overall good/average, with a few exceptions: the Hotel Boutique Atipax in Uyuni was excellent, and the best by far. The hostels provided on Day 10-11 of the tour, however, were poor, and were not the accommodations that Joker Expedition specified in its detailed itinerary. Again, a disconnect with the tour operator/guide providing the Day 10-12 portion of the tour. The Day 11-12 hostel required additional payment for showers, towels, and toilet paper, and there were no private bathrooms for guests. In the shared bathroom, some toilets did not have seats, which was problematic for female guests. If the tour itinerary had explained the accommodation conditions to be expected, including the additional costs, then guests would be prepared. However, this information wasn’t mentioned in the itinerary. Additional Expenses - Day 10 required payment of a national park fee of 150 Bs. For many people on the tour, this was an unforeseen expense just before they were to depart Bolivia, and were trying to budget the remainder of their local currency. Again, if the itinerary had mentioned this large, last minute additional expense, guests could have been better prepared.