Family Tours & Trips in Brazil and Chile

The tour was excellent and I'm surprised more people aren't choosing this itinerary. We added a couple of days before the trip in Valparaiso which is worthwhile, I'm sure Aborigine tours would sort that out if required They were also flexible if you wanted to add or change any days. We opted for 4* hotels and all were very nice. The Andean Crossing, Iguaçu falls and Rio were all amazing but no were disappointed. Fernando and Thelma were very helpful and always replied during the trip. My only feedback would be to have more contact before the trip and to advise of the relevant contacts for each destination at least the day before as some days we were arriving in destinations with no idea of who was meeting us. Overall thanks again for a fab trip. Des

The tour, the tour director, and the hotels were excellent. However, we will NEVER use Tourradar again due to the misinformation that you gave us prior to our trip. Examples: First, we were told that we could not bring a second piece of luggage without paying an extra daily fee- and that the carry on had to be no bigger than 12x11x6. We worked very hard to comply with that strict standard. So, imagine our surprise and anger when EVERY other tour member had a large checked suitcase, a standard carry on suitcase with wheels, and a personal bag much larger than those measurements! Secondly, we asked 3 times (April 24, 25, 27) if we would be flying on Aerolineas Air during our trip. Three times we were either just quoted the paragraph from the brochure that said, "if you fly on Aerolineas Air..." or outright told that we would not. So, we were pretty angry when we did in-fact fly on Aerolineas Air. So we had to pay the extra weight fee. (If we had been allowed to divide our luggage between our large suitcase and a carry on, we would not have been over their 17kg limit.) Lastly, your brochure said that there would be headsets throughout the tour. Turns out there was not one headset an ANY tour. Many times, especially when we were on a busy street, we could not hear a thing that the tour guide told us. We paid a lot of money to learn what we could about these places that we would never visit again, so we were really cheated out of what we paid for.

Cannot recommend this trip enough. Great organization and comfortable hotels and Paulo our tour director was the best guide ever!!