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Tour guide Oscar was superb. Very professional and patient. However the Manager was unresponsive and I had to really take lots of effort to locate him. After that too he did not arrange the trip prope…Tour guide Oscar was superb. Very professional and patient. However the Manager was unresponsive and I had to really take lots of effort to locate him. After that too he did not arrange the trip properly. The Tracel Africa address in Arusha is a fake address.