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Spotlight on South Dakota featuring Mount Rushmore & The Badlands (2024)
USA was founded on the west coast and South Dakota has a lot to see and experience - Rushmore, Crazy Horse (500 years to complete), Deadwood, Badlands etc and if you want a wild west experience, the s…USA was founded on the west coast and South Dakota has a lot to see and experience - Rushmore, Crazy Horse (500 years to complete), Deadwood, Badlands etc and if you want a wild west experience, the stage show and three course meal is wonderful and welcoming. This was a fill in tour for our four month stay in USA but one of the highlights definitely.
Avoid Collette Tours at all costs. Their customer services has seriously deteriorated which, may put you at risk. My wife and I have travelled several times with Collette because they partner with Ma…Avoid Collette Tours at all costs. Their customer services has seriously deteriorated which, may put you at risk. My wife and I have travelled several times with Collette because they partner with Marriott Vacation Club. On this trip my wife and two other “guest” tested positive for Covid (I did not) while staying at a wonderful but remote villa in Tuscany. Our tour director Alexa abandoned us when the tour moved on stating we were no longer her responsibility and that we would be contacted by Collette’s emergency services within 24 hours. We were not and our repeated calls and messages went unanswered for days. Eventually reaching customer service we were told that we were on our own until my wife tested negative or 14 days had elapsed. Fortunately the fine management and staff at Villa Leechi stepped up and provided for our needs (at our expense) for two weeks. After two weeks Collette arranged very expensive last minute flights back home again at our expense. They were unable to arrange transportation to the nearest international airport, nearly 4 hours away. The Villa management again stepped in and arranged our transport at a cost of nearly $1,000.
BOTTOM LINE: Collette Tour’s management is either incompetent, uncaring, or both. Travel with them at your own risk. If something goes wrong you’re on your own.
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Norwegian Coastal Voyage & Scandinavian Capitals (Stockholm to Oslo) (2018)
overall a very good tour with an excellent guide
J
There were 6 of us. We all enjoyed the trip despite the disappointment of missing the tulips in bloom. Of course, the Grand Hotel was magnificent and the island a unique experience. Never having been …There were 6 of us. We all enjoyed the trip despite the disappointment of missing the tulips in bloom. Of course, the Grand Hotel was magnificent and the island a unique experience. Never having been to Chicago, we were all surprised at how clean and fresh it seemed.
A special word for our tour manager, Jamie. He was, by far, the best we have ever had. He was friendly, caring, and made this the most stree-free trip of this kind we've had. He was organized and efficient so that we always knew what to do and when to do it. Great job!
C
Discover Scotland featuring the Royal Edinburgh Military Tattoo (Glasgow to Edinburgh) (2025)
The tour director, the driver was fantastic. Colette did a good job. Hotels were great. The only issue we had was the one night we were on our own for dinner. There was no place to go except for the h…The tour director, the driver was fantastic. Colette did a good job. Hotels were great. The only issue we had was the one night we were on our own for dinner. There was no place to go except for the hotel
Great leader, nice group, good selection of sights and activities.
Heritage of America (Philadelphia, PA to Washington, D.C.)
Steve Mayer our Tour Guide was excellent. this is the first time we have done a land tour. We are planning on using Collette for our next adventure.
The Colorado Rockies featuring National Parks and Historic Trains (Denver, CO to Colorado Springs, CO) (Standard)
Excellent tours and memorable days of tour
C
Colors of New England featuring Coastal Maine (Boston, MA to Boothbay Harbor, ME)
The transfer from the airport to the hotel was not timely.
The accommodations for days 3&4 were below advertised standards.
Time management of visits in towns was poor.
R
Islands of New England (Providence, RI to Cape Cod, MA) (Standard)
Good, we needed more time at the beach.
Islands of New England (Providence, RI to Cape Cod, MA) (Standard)
I was impressed by our guide, Marc, and driver, Kenny. They were fun, informative and helpful. The Cape was by far a better experience for me. From attractions, hotel choice, et al, a much more satis…I was impressed by our guide, Marc, and driver, Kenny. They were fun, informative and helpful. The Cape was by far a better experience for me. From attractions, hotel choice, et al, a much more satisfying visit. Providence was rather a bore and the Hilton a disappointment. I would advise changing hotels and switching a day from this part to the Cape so guests could spend a day at the beach.
S
Couldn't have asked for a better Tour Guide, Ann was very knowledgeable of every place we saw. She was very helpful, entertaining, and just a joy to be around.
Our driver Ray was the best driver, We …Couldn't have asked for a better Tour Guide, Ann was very knowledgeable of every place we saw. She was very helpful, entertaining, and just a joy to be around.
Our driver Ray was the best driver, We couldn't have been in better hands He went far and beyond his job title. I will not hesitate to recommend Collette to my friends and family.
S
I enjoyed the tour and especially the tour guide Heather and the driver, Glenn. both were very excellent at their jobs. Heather is a wiz bang at giving narrative throughout the tour. she does her h…I enjoyed the tour and especially the tour guide Heather and the driver, Glenn. both were very excellent at their jobs. Heather is a wiz bang at giving narrative throughout the tour. she does her homework and gives us a great overall review of things past and present to relate to where we are. Glen is a great driver believe me I am not a great passenger, but he was smooth. On one occasion he got us out of a real mess when we were in Dead Horse. people were parked on both sides of the street getting in and were over the line. He got almost to where we should park and had to stop. Let us off and tried to back up but just couldn't make it. Heather went about trying to find the people who owned the cars . eventually, people came to move their cars and Glen was able to back out all the way. Never would I have imagined that he would have the skills to do that. Kudos to both!! They were both very professional and friendly at all times.
The trip itself could have been a little boring without them. I actually have motion sickness and didn't realize we would be driving so much. The scenery helped along with Heather's facts but I will not do another tour like this and will get more specifics before I book. In Zion. We were left on our own for 3+ hours with " it is not the destination it is the journey" I like to have a destination. We did do some hiking but are not use to the altitude. We like to have a reason for our journey. After seeing all the other Canyons, this one was fine, but not a 3 hour walk / bike around. I would have preferred to even stay on the bus and be shown around like in all the other destinations.
The accomodations were great at first. The last two sucked big time. the Holiday in was a 2 and the Lexor was about a 21/2. why in the world would you book us in a hotel at the end of the trip when we are scheduled to leave usually early in the morning that does not offer a coffee machine in the room and the coffee house does not open until you are scheduled to leave????? That really pissed me off!!!!!
The Canyons were beautiful and getting in was easy on the bus, but there was not enough time in each of them. really too much bus time. don't know how to fix it, but to find another destination to return home. Las Vegas is NOT the answer. There has got to be an alternative. Is there really not an airport in Utah??
I wasn't sure what to expect, but I was not really impressed with the overall tour. It was majestic sure, but i expected a little more intuitiveness. Also the e-mails sent to us about the climate were dead wrong. They stated low to mid 70's during the day and 30's at night. luckily we were not out at night so I have no idea, but during the day it was very warm. I did not pack for this and had to buy some t-shirts. Luckily i had 2 days for Vegas packed and utilized these items but was a little uncomfortable for a couple of days in jeans and long sleeves. Lastly, We did not receive the packet that Collette was to provide. All the other passengers who went through Collette or AAA did. We did not get name tags (we got one's to print off) but not the plastic piece to put them in or the neck piece to put them in place.. Nor did we get the "booklet" that had everything we needed in it. Very unprofessional of Tourradar. We got an email with all the info, but really what is up with that??