“Tourradar provided very good service. If there was any problem, they would fix it if they could. About Tucan's tour: The tour leader and driver did a good job. there were glitches due to Tucan's poor management. This shorter trip cost more than Tucan's lo...“
Awards & Recognitions
Tucan Travel Guides
- Authentic travel experiences
- 60% of travellers are solo passengers
- Established for 30 years
- Travelling with like minded people
Tucan Travel is an adventure tour company which offers group travel across the world. Originally starting in 1987, they were one of the first South American tour companies, with the company name taken from the well known South American bird, the Tucan. Tucan Travel ...
Tucan Travel is an adventure tour company which offers group travel across the world. Originally starting in 1987, they were one of the first South American tour companies, with the company name taken from the well known South American bird, the Tucan. Tucan Travel offers different different types of travel, their own custom built trucks for overland trips, and guaranteed departures on certain dates. It is this combination of factors, as well as being started by some adventurous people, that allows travelers a deeper understanding of the world, and gives those travelers an opportunity to see and experience places outside of the norm.Read more
282 Tucan Travel Reviews
- Rather Poor
- 4 / 5
- 4 / 5
- 4 / 5
- Value for money
- 4 / 5
- 4.5 / 5
- ASAnneScenic Granada4.5 - ExcellentWritten on April 21, 2018Brilliant tour. Great places, well planned itinerary, fantastic guide.
- KCKatherineBaltic Capitals4.5 - ExcellentWritten on April 20, 2018This tour was a lot of fun, and seeing the Old Towns of these beautiful cities was worth it!
- FRFionaSouth America Express4.5 - ExcellentWritten on April 17, 2018I got to see and do everything I wanted to do in a short space of time.
- DDianneDaveyThe Heart Of South East Asia2.5 - AverageWritten on April 16, 2018…had reservations from the beginning because after having already paid Tucan you would not respond to my emails for information I required in order…Read moreTucan Travel commented on this reviewHi Dianne We have been running tours in Asia for 9 years and we take all feedback, both positive and otherwise very seriously. For this reason we have been able to maintain high standards that has led to us being able to establish an overall rating on Tour Radar reviews of 4.1 out of 5 that is considered an excellent level to reach. With this in mind we have looked into your comments regarding the hotel in Kratie. We have been using this hotel for approximately 2 years and have not had a complaint about this hotel from our past clients. Having said this we understand that hotels can change/decline for various reasons. We have asked our Cambodian supplier to visit the hotel to make a full inspection and to send us a full report as soon as possible. We also had another group pass through Kratie only and have contacted our tour leader to also make a full report on the hotel. Once these reports arrive we will make a decision as to whether we will continue to use this hotel in the future; if the hotel is found not to be of the standard then a new hotel will be sourced. The swimming pool at this hotel is not mentioned on our published itinerary as it is currently being built and not completed yet. In regard to the location of the hotel it is situated on the bank of the Mekong Delta that is a popular location famed for the chance to see the Irrawaddy Dolphins. Another attraction of the location is that it is usually thought of by our clients as a welcome contrast to the bustling city life of Phnom Penh and Ho Chi Minh City where the tour stops prior to Kratie. We are sorry that the tour did not meet your expectations and wish you all the best in your future adventures Rosanna @ Tucan Travel
- ReginaSouthern Patagonia (from El Chalten to Buenos Aires)2.5 - AverageWritten on April 14, 2018Sloppy itinerary - inaccurate and not enough info. This involves daily trekking (when not travelling) of 5-8 hours in moderate to difficult terrain. And essenti…Read more
- DDavAndes & Coastal Highlights4.5 - ExcellentWritten on April 11, 2018Packs in all the main things to see in Peru and Bolivia and Atacama. Wonderful places to visit. Fab tour and our tour leader was super fun and helpful.
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Questions & Answers
Here we have collected and answered the most frequently asked questions.
What transport will be used?
Tucan Travel’s tours use a variety of transport. On most of their tours you will be using a combination of different public transport styles. This includes public buses, trains, overnight transport, tuk-tuks and taxis. Please be aware that as you will be taking public transport, then the baggage you bring must be easily able to carry whilst travelling.
On Africa tours and some South America tours you will be travelling on their custom-built overland trucks. They feature forward facing coach seats, safety belts, and plenty of leg room. The trucks are equipped with powerful engines and long range fuel tanks as well as ample storage and power sockets .
What is the best way to carry money while on the tour?
In most destinations (except for Europe and Cuba), all currency should be in US dollars. ATMs are the easiest way to withdraw money BUT you should never rely solely on them and always have a back-up of cash. Tucan Travel recommend travellers to bring as much US dollars cash (in small denomination bills with no rips, writing or other damage) or euro cash (depending on the destination) as you feel comfortable carrying.
Are meals included on the tour?
Meals vary from itinerary to itinerary. In many cases breakfasts are included, as well as meals whilst camping, such as on the Inca Trek. On tours that do not have meals included, Tucan Travel’s tour leaders will be able to recommend local restaurants for clients who want to try the region’s cuisine on their adventure.
How about the crime rate in each destinations?
Please read the travel safety notices issued by your government, purchase comprehensive travel insurance and take heed of your tour leader's advice when you arrive.
When will the travellers meet the tour leader?
On most group tours the tour leader will be at the joining hotel and will hold a pre-departure meeting in the late afternoon/early evening of day 1. On some shorter trips, you will not meet your tour leader until day 2, as these trips are parts of longer adventure travel tours.
Does Tucan Travel offer airport transfers?
In most cities, Tucan Travel offer arrival transfer services which can be booked for an additional charge. It is also easy to take a taxi to the joining hotel. Most airports have reliable pre-paid fixed priced taxi booths in the arrivals terminal. Please enquire if you would like to know if the tour you are interested in has a transfer included.
What things do I need to bring?
It depends entirely on each destination, the season and the activites you'll participate in. Some tours require sleeping bags, comfortable, hardy, waterproof shoes and waterproof clothing for outdoor activities, e.g. trekking. Bring long, light clothing for hot destinations and countries where you'll encounter conservative attitudes to dress.
What kind of luggage is recommended?
Tucan Travel recommends that travellers bring a soft frameless backpack or sports type bag. Wheeled luggage and suitcases are not recommended on Tucan Travel’s tours as these are not suitable for storage on the trucks or public transport. Travellers will need to carry their own luggage and should make sure to bring a comfortable bag that is light enough to carry. For tours travelling on our expedition or if you are travelling on a tour with internal flights, the luggage should not exceed 20 kilograms.
When is the arrival and departure on the tour?
Day 1 of all our group tours is simply a joining day and the last day is the official departure day so travellers can arrive/depart at any time on these days. In general the tour departs early on day 2 and returns in the afternoon/evening of the second to last day. Day 1 of our Expedition Cruises is often the departure day, unless it is packaged with pre cruise accommodation.
Why is a local payment required?
For travellers on the Adventures for 20s and 30s Tour, a local payment to the tour leader on day 1 in US dollars is required. In the rare event that there is a short fall in the local payment, travellers will be required to make an extra contribution.