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Trapsatur

Wanda“We had a great trip and all in all we loved the service provided by Touradar. We only had trouble at the beginning of the process with our invoice. We were able to communicate through the chat line and it was corrected after many chats. All in all it wa...“

Trapsatur

Trapsatur

3.9/5 - Good
Headquarters in Madrid, Spain
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TOURS
75
AGE RANGE
7-65
RESPONSE RATE
100%
RESPONSE TIME
3h
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ends on 23 Jun 2018
  • Travel experts operating in Spain since many years
  • Special focus on Spain, Portugal and Morocco
  • Visits to the main highlights of the Iberian Peninsula
  • Deep Knowledge of local culture and traditions

Trapsatur was founded in 1972, what makes us the oldest Spanish tour operator, and since then we have dedicated to run escorted tours throughout Spain, Portugal, Morocco, and the rest of Europe, being able to visit more than 10 countries in 3 continents in just one t...

Trapsatur was founded in 1972, what makes us the oldest Spanish tour operator, and since then we have dedicated to run escorted tours throughout Spain, Portugal, Morocco, and the rest of Europe, being able to visit more than 10 countries in 3 continents in just one tour. Today we offer more than 180 options in the whole Europe, and more than 60 only in Spain, Portugal and Morocco, with guaranteed departures the whole year, giving service to about 25.000 passengers per year. All of this, with operations in 24 countries and 3 continents. Our core business are the escorted tours by deluxe coach, with guaranteed departures during the whole year, in all Europe. We also are a DMC in Madrid, Spain, and dedicate to FIT´s and private groups services in the whole Europe.

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40 Trapsatur Reviews

Excellent
30%
Good
45%
Average
23%
Rather Poor
3%
Bad
0%
Accommodation
3.5 / 5
Transportation
4.5 / 5
Meals
3.5 / 5
Value for money
4 / 5
Guide
4 / 5
Write a review
  •  reviewer 1
    North of Spain
    4.5 - Excellent
    Written on June 14, 2018
    In most of the Hotels. The blackout curtains, do not block the excessive light that come into the Rooms. It's hard to fall asleep. This is common mistake in Eu…
    Read more
  • J
    North of Spain
    3.5 - Good
    Written on June 10, 2018
    Let's start with the bad stuff... a bus load of Spanish speakers and two of us who spoke English, so whilst the guide tried to give us as much information, it d…
    Read more
  •  reviewer 3
    Green Spain
    4.0 - Good
    Written on June 8, 2018
    Nice tour but I wouldn't recommend for other English speaking travellers unless you are very independent. As this is a predominantly Spanish tour company most o…
    Read more
  • YR
    Andalusia Levante (11 destinations)
    2.5 - Average
    Written on June 7, 2018
    This was a terrible trip. Trapsatur are irresponsible, liars and Tourradar washes their hands by just saying that the responsible party is Trapsatur. we spent …
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  • DP
    Andalusia Levante (11 destinations)
    3.0 - Average
    Written on June 6, 2018
    I paid for the upgrade hotel fee, but I did not get the upgrade in Seville. Our tour guide was inexperienced and did not have correct information about the iti…
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  • DT
    Andalusia - Costa del Sol (9 destinations)
    2.5 - Average
    Written on June 3, 2018
    This was not an english spoken tour. It was a Spanish tour with some english. This was not expected. You changed our hotel in Costa del Sol to one that was …
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    Trapsatur commented on this review
    Dear David We are really sorry that our tour did not fit your expectations, in our bilingual tours explanations are 50% in Spanish and English, but questions in Spanish are answered in Spanish, and questions in English are answered in English. If Spanish passengers do more questions, the amount of spoken Spanish is bigger than English. Regarding your hotel in Costa del Sol, please remember this had a shuttle service to the beach, we also offered you taking a taxi, on our charge, to reach the city center. We also offered the chance to visit Gibraltar, in a regular tour. Regarding the brown water, please note that malfunctions happen, and we changed your room once, and offered you a second change when you said you did not like the second one either. Again, our apologies if our tour was not what you expected, we wished we could have done more to fulfill your expectations. Thanks, Best regards
  • RG
    Spain & Portugal (from Barcelona) Small Group Tour
    3.0 - Average
    Written on May 24, 2018
    We booked a Small group English only tour and were bundled with 60+ more people all bar 2 of whom spoke Spanish (definitely not a small group). There was little…
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    Trapsatur commented on this review
    Dear Richard: Again, let us apologize for this situation, we had a last minute contingency that forced us to put you in a bigger group. As we have discussed before, we will compensate you for this. We will contact you today to inform about this compensation. Thanks, Best regads
  •  reviewer 8
    El Cantabrico
    3.0 - Average
    Written on May 17, 2018
    The guide was only a coordinator. He did not give any information of anything, the whole bus was very dissapointed. He talks with extended vowels which we found…
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    Trapsatur commented on this review
    Dear Marta: Thanks for your your comments, something had to happen to Rodrigo, because he is usually very well rated by our passengers. We will check carefully, and take the appropriate actions. Thanks, Best regards
  • CO
    Andalusia with Toledo (18 destinations)
    4.0 - Good
    Written on May 16, 2018
    We really enjoyed the itinerary and the transportation was excellent. However, we had a horrible experience in one of the hotels provided by the tour company, …
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    Trapsatur commented on this review
    Dear Christine: We are already in contact with your friends, and studying a compensation for this exceptional situation, please note this is the only case we had in that hotel, and we accommodated 350 people there on that week. Thanks, Best regards,
  •  reviewer 10
    Andalusia & Morocco (15 destinations)
    4.0 - Good
    Written on May 7, 2018
    We had a great trip and all in all we loved the service provided by Touradar. We only had trouble at the beginning of the process with our invoice. We were ab…
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About Trapsatur

Trapsatur was founded in 1972, what makes us the oldest Spanish tour operator, and since then we have dedicated to run escorted tours throughout Spain, Portugal, Morocco, and the rest of Europe, being able to visit more than 10 countries in 3 continents in just one tour. Today we offer more than 180 options in the whole Europe, and more than 60 only in Spain, Portugal and Morocco, with guaranteed departures the whole year, giving service to about 25.000 passengers per year. All of this, with operations in 24 countries and 3 continents. Our core business are the escorted tours by deluxe coach, with guaranteed departures during the whole year, in all Europe. We also are a DMC in Madrid, Spain, and dedicate to FIT´s and private groups services in the whole Europe.

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