5 Day Reykjavík & Local Highlights

7 Reviews

Excellent

43%

Good

57%

Average

0%

Rather Poor

0%

Bad

0%

• TH

  Toshie
  Written on July 9, 2018

  4.0 - Good

  This was my first time using TourRadar to book an Iceland trip. Booking online was very easy and I was lucky enough to have Anna Margret of Saga Travel as my booking agent. She was very efficient. She answered all my queries and arranged roundtrip transfers from airport to guesthouse. The guest house was located in a very convenient place near shops, restaurants, City Hall and museums. We took the five-day Reykjavik and Local Highlights tour. Everything went smoothly except for a booking problem with the travel partner service on the second day. After the trip, I contacted Anna Margret about the mishap and she more than made up for it. Thank you Anna Margret - you are the Best! “Kudos to you” Also, we loved the small group and the driver/guide was knowledgeable and respectable. My husband and I were also impressed with the exceptional customer service from TourRadar and their staff. Thank you to Miranda for amazing service. We plan on using TourRadar again and highly recommend it to family and friends. Toshie

  

  Saga Travel commented on this review

  Hi Toshie, Anna Margrét here at Saga Travel GeoIceland. Thank you for your great review on our Short Break - glad to have you travel with us! :-) Sending my best regards, Anna Margrét

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• DB

  David
  Written on January 17, 2018

  5.0 - Excellent

  The accommodation at Sunna was clean and comfy, also well placed in Reykjavik. Our window view was of the famous church and overlooking the statue museum. The breakfast was small but everything you needed ; cereal, toast, meat, cheese fruit, tea and coffee. The guides on the various trips were all excellent and knowledgeable. The Icelandic humour is good, as is their spirit and friendliness. The first night's Northern Lights tour was cancelled due to weather which also happened on another evening. You can rebook if you don't manage to set the lights. We managed to get out on 2 evenings but see nothing. The other 2 were cancelled. It didn't seem like winter was a good time to catch the lights as nothing had been seen for 3 weeks apparently. The Golden Triangle tour was quite a pleasant day weather wise and the Waterfalls were amazing. On our free day we had booked the Blue Lagoon separately and that says truly amazing. We booked a few weeks before the trip to ensure tickets and transport. Not cheap, but if you're there..... The South Coast tour weather was bad but the day was still enjoyable and the sites varied. The waves on the Black Sand Beach have to be seen to be believed. We saw a woman dragged into the sea from the beach by one of them and people had to run in to grab her out. Terrifying. The tour was good value but be warned, Iceland is expensive!

  

  Saga Travel commented on this review

  Hi hi David - this is Hildigunnur at Saga Travel, thank you very much for a great review it´s always nice to hear from your customers how they experience our service. We hope to see you again in Iceland and would love to assist yo with your travel. Kind regards Hildigunnur

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• HL

  Hong
  Written on January 2, 2018

  4.0 - Good

  Tour overall was fine. We enjoyed the tour & itinerary provided, the tour guides were punctual and did deliver what was written on the tour. The only disappointment was the fact that they did not provide sufficient information daily as to when would be the best day to watch the northern lights. They had a miscommunication which lead to us missing out on a day for a chance to see the lights because we were informed extremely late and the tour for the following day was fully booked. Tour guide for the golden circle was average, the one who took us for the south coast was superb! Gave us quite a few interesting historical facts and stories about Iceland, would rate the tour guides 3.5/5.0 and 4.9/5.0 respectively. Views and sceneries were amazing despite the harsh & unpredictable weather. Only disappointment was the fact that we missed our chance to see the northern lights and once again, weather changes are not theirs to control so it depends of sheer luck. Would recommend to a friend.

  

  Saga Travel commented on this review

  Hi hi Hong Lui Tan - this is Hildigunnur here at Saga Travel. It´s always nice to hear from our customers to improve our service. We thank you for your nice words and helpful comments and hope to see you again in Iceland. Kind regards Hildigunnur

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• N

  Nancy
  Written on June 21, 2017

  4.0 - Good

  The trip to Iceland was awesome. All of the guides were terrific, there was Wi-Fi on any tour buses and the scenery was stunning. The hostel was not super clean but it was a bed and we made the best of it. Very good times had in Iceland.

  

  Saga Travel commented on this review

  Hello Nancy, nice to hear that you had such a nice experience in Iceland and we hope to see you again. All the best Hildigunnur

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• NP

  Nancy
  Written on April 23, 2017

  4.0 - Good

  Iceland was fantastic....so much to see....be prepared for variety in the weather, have a positive attitude, and you will have an amazing time

  

  Saga Travel commented on this review

  Hello Nancy. We are happy to hear that you had a great time in Iceland and hope to see you back :-) Best regards Tinna

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• MJ

  Matthew
  Written on February 23, 2017

  4.5 - Excellent

  Our visit to Iceland was fantastic. Our day trip guides (Paul and Simon) were friendly knowledgeable and enthusiastic - particularly Simon, who guided us around the Southern Coast. There is so much to see and do we will need to make a return visit in the next few months!

  

  Saga Travel commented on this review

  Hi Matthew, glad to hear you enjoyed Páll and Símon's company :) We hope to see you in Iceland in the future, we will gladly assist you! Best regards, Anna Margrét

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• MS

  Margaret
  Written on February 18, 2017

  4.5 - Excellent

  The trip was great. The landscape and experiences in the north were amasing and the guide was very informative and thorough. He had excellent local knowledge which he shared with great enthusiam. He looked afer all of the group ensurung we were all aware of any safety issues relating to the environment we were visiting. The van/ mini bus was comfortable and clean and well maintained. Up in the north we stayed in a youth hostel which was of good standard however our expectation was for hotel accommodation. In the south again the tour was excellent in a very comfortable well maintained car. Our guide knew the Golden Circle well and told us interesting information about the area. He also ensured our safety. The accommodation adquate.

  

  Saga Travel commented on this review

  Hi Margaret Thank you very much for your review, we are very happy to learn that you enjoyed your adventure to North Iceland! Always welcome again. Warm regards, Tinna.

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