Canada from East to West (19 Days)

4 Reviews

Excellent

50%

Good

25%

Average

25%

Rather Poor

0%

Bad

0%

• JD

  Jeremy
  Written on October 11, 2018

  2.5 - Average

  I cannot recommend this tour as it was so poorly organised. We received very little information beforehand on multiple fronts and TourRadar were next to useless in the help they provided. Try looking elsewhere for your tour is my main recommendation.

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• 

  Mercedes
  Written on September 12, 2018

  5.0 - Excellent

  The hotels very very good, the guides also (Micky and Lisa), but specially Lisa, the guide during the west part. I had a problem during the tour that I´m still waiting for a compensation: The tour includes an internal flight between Toronto and Calgary. When I arrived to Toronto I had to wait 3:30hs for the guide to arrange the transfer for the next day, received all the new guests of the new tour, and then helped with the check in since the vouchers or final documents don´t have the information of the flight. No airline, flight number, or reservation code and certainly nothing about having to do the check in yourself. I lost the entire free afternoon in Toronto that of course I wanted to use to visit the city. The guide or someone of the agency is supposed to do all of this for the guests in some moment of the tour. It´s sold as one tour, buy it´s a combination of the east and west coast (no problem with that) but you´re completely on your own in the middle. The vouchers or final documents don´t say that you have to pay the luggage! It wasn´t a size problem, the flight doesn´t include the luggage, and that´s a huge thing to forget to mention to the passengers!!! After receiving the boarding pass I noticed that my middle name wasn´t there (I checked that twice with my agent) so my family had to call from Argentina to Destination America twice so they could assure me that I´ll be able to board the flight since no one was going to be at the airport during the check in to help me. As you can read there was a very important miscommunication from Cost Saver to the passengers that ended up with me losing an entire free afternoon in Toronto not being able to visit places, having to spend money that wasn´t expected and being nervous, sad and angry the rest of the day. Mercedes Ain

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• SW

  Stephanie
  Written on August 2, 2018

  4.5 - Excellent

  Great tour, great group. Our guide Lisa Tyner made it a pleasure with an extremely informative commentary, easily getting us through all the red tape at our hotels and stops, going the extra mile with fun trivia competitions and sweets and snacks on the longer stretches and a fun personality. Thanks Lisa!

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• RM

  Rebecca
  Written on July 13, 2018

  4.0 - Good

  Tour was great and our tour guide Lisa was fantastic.

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