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Southern Patagonia

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Southern Patagonia - Tucan Travel
Southern Patagonia - Tucan Travel
Rather poor
1 review
Starts
Buenos Aires
+9 Destinations
Andes Mountains
Ends
El Chalten
Map

Highlights

  • Visit Ushuaia, the most southern city in the world
  • Come to the misty port town of Puerto Natales
  • Walk the high altitude treks of Torres del Paine National Park
  • Look at the majestic Perito Moreno glacier
Age range
18 to 65 year olds
Accommodation
Hostel, Hotel, Camping, Guesthouse
Max Group Size
18
Transportation
Overland Truck, Plane
Start in Buenos Aires and end in El Chalten! With the overland truck tour Southern Patagonia, you have a 13 day tour package taking you through Buenos Aires, Argentina and 8 other destinations in Latin America. Southern Patagonia includes accommodation in a hotel and hostel as well as an expert guide, meals, transport and more.

1 Review

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  • JL
    Written on December 7, 2017
    1.5 - Rather poor

    This experience with Tucan Travel revealed very poor customer service in nearly every way. They did not provide for my dietary restrictions that they had approved before the trip and the guide and company refused to help once there! The guides showed little or concern for their clients, even one who was really sick. The corporate leadership seems to have provided no training in customer service nor does it seem to have policies and training about sexual harassment as several single women were harassed by a guide and when we reported it to the tour leader, his first question was whether we “understood the South American way.” The guides also did not share information about the counties we visited and seemed to think that there only responsibilities were to transport us from one place to the next. The accommodations were poor half of the time and adequate the remaining time. Overall, it was their complete lack of concern for the customer that was most important.
    Tucan Travel commented on this review
    Hi Jeanne we are sorry that you were disappointed with your tour in Patagonia. Our senior managers were working directly with you regarding your complaints whilst you were on tour. Prior to the start of your tour, Tucan Travel were not made aware of the severity of your food allergies. As can be appreciated, fulfilling strict dietary requirements in some travel destinations can be a challenging task and we will always try to do our best to accommodate this, however due to local resources, this can be sometimes be impractical and out of our control. Tucan Travel take any allegations of sexual harassment extremely seriously and we have investigated your comments about the national park's guide assigned on this occasion and have responded in a letter to your agent in regards to this. In regards to your comments on the hotels, the accommodation used on our tours is chosen for their location rather than star rating and the hotels used are outlined on each day of the itinerary on our website. We apologise if you did not feel there was any concern given to your complaints. We took your complaints very seriously which is why you were in direct contact with our senior manager in Latin America who wanted to ensure you could enjoy the rest of your tour. We wish you all the best on your future travels.
    Show detailed ratings

Itinerary

Download PDF Brochure
  1. Introduction
  2. Expand all
  1. Day 1: Buenos Aires
  2. Day 2-3: Ushuaia
  3. Day 4: El Calafate
  4. Day 5: Puerto Natales
  5. Day 6-8: Torres del Paine National Park
  6. Day 9-10: El Calafate
  7. Day 11-12: El Chaltén
  8. Day 13: Depart El Chaltén

What's included

Expand all
  • Accommodation

    Rated Rather poor by past passengers
  • Guide

    Rated Bad by past passengers
  • Meals

    Rated Bad by past passengers
  • Transport

    Rated Rather poor by past passengers
  • Additional Services

  • Additional Services

Download PDF Brochure

Video

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Questions & Answers

We are there for you! If you have any questions about this tour, then please don't hesitate to contact us 24/7 and we will get back to you latest within 2 hours!

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What are people saying about TourRadar?

  • Shelby29th January 2018
    Being able to view the itinerary for the trip and talking to the support staff was very helpful about making a decision on which trip to take!

About the countries

Useful things to know before you go

Currencies

Peso
Argentina and Chile

Plugs & Adapters

Argentina and ChileArgentinaChile

Visa

Here is an indication for which countries you might need a visa. Please contact the local embassy for help applying for visas to these places.

Vaccinations

These are only indications, so please visit your doctor before you travel to be 100% sure.
Typhoid
Recommended for Argentina and Chile. Ideally 2 weeks before travel.
Hepatitis A
Recommended for Argentina and Chile. Ideally 2 weeks before travel.
Hepatitis B
Recommended for Argentina and Chile. Ideally 2 months before travel.
Rabies
Recommended for Argentina and Chile. Ideally 1 month before travel.
Yellow fever
Recommended for Argentina. Ideally 10 days before travel.

Policies

Location
Buenos Aires is the starting point and El Chalten is the endpoint.
Hold my space
TourRadar can request Tucan Travel to hold spaces for you for up to 48 hours without any credit card details.
Deposit
TourRadar only requires a deposit of $500 to confirm this Tucan Travel booking. The remaining balance is then payable 60 days prior to the departure date. For any tour departing before 20 July 2018 the full payment of $0 is necessary.
Cancellation policy
No additional cancellation fees! You can cancel the tour up to 60 days prior to the departure date and you will not need to pay the full amount of $0 for Southern Patagonia, but the deposit of $500 is non-refundable.
Credit Cards
The following cards are accepted for Tucan Travel tours: Visa - Master Card - American Express

Destinations

Covering a total distance of approx 3,720 km.
  • Buenos Aires (Argentina)
  • 2,373 km
  • Ushuaia (Argentina)
  • 19 km
  • Tierra del Fuego National Park (Argentina)
  • 544 km
  • El Calafate (Argentina)
  • 155 km
  • Puerto Natales (Chile)
  • 108 km
  • Parque Nacional Torres Del Paine (Chile)
  • 104 km
  • El Calafate (Argentina)
  • 58 km
  • Perito Moreno Glacier (Argentina)
  • 129 km
  • El Chalten (Argentina)
  • 114 km
  • Parque Nacional Los Glaciares (Argentina)
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1 Genuine Review
All reviews are verified from travellers who went on Southern Patagonia