Northern Lights & Glacier Lagoons - 5 days
- Our saving
- US $ 1,723
- Wander the streets of Reykjavik
- Stroll along a black lava beach
- See the northern lights
- Explore the hot springs at Geysir
- Age range
- 28 to 70 year olds
- Max Group Size
- Coach / Bus
- Rather Poor
- EEvaWritten on December 28, 20172.5 - AverageI did a five day tour of Iceland. The local company was wonderful, but On the Go tours support was horrifically bad. I had corresponded with them previously and mentioned that I hadn't received any information about what hotels to stay at or what bus connections to catch. The London representative, Sarah Bansgrove, assured me that everything was okay, and that all I had to do was show up and look for an "On the Go Tours" sign and everything would be taken care of. I had expressed concern that I had not received any vouchers or any sort, but she told me not to be concerned. I've traveled before, so I didn't feel bad about hopping on the plane and going to a foreign country with little or no direction, but as expected, things did not pan out as neatly as the London representative suggested they would. I spent a while re-reading the tour info, but (!!!!) surprise! No information about any hotels or transfers, and the Flybus company had no idea who I was when I showed up to the counter and asked if a reservation had been made in my name. I emailed the company to ask what was up, and received my tour vouchers with hotel information forwarded three hours later. Twelve hours later I received an incredibly rude response for the person responsible for my booking that they were unable to process any requests because they were missing information DESPITE HAVING TELEPHONED THEM MULTIPLE TIMES AND HAVING ASKED IF EVERYTHING WAS IN SHAPE. Ms. Bansgrove had the audacity to lie and say nothing had been finalized on account of the missing information, despite her underling having forwarded all the missing vouchers three hours earlier. She was totally happy to collect $2000USD, but not to provide any support afterwards. I wound up paying for my own bus transfers both ways thanks to her failure to timely forward information. The local touring company in Iceland was friendly enough, but the entire tour felt completely overcharged. It was five days, but a guide was only provided for three of them. Being in Iceland taught me that other touring companies, like Reykjavik excursions and Grayline, do the same types of tours but for cheaper. Over all, I enjoyed all ten days of my stay in Iceland immensely, but absolutely no thanks to On the Go Tours. If you like rude customer service and overpriced trips, these guys are A++ at that. Otherwise, find another touring company or just build your own trip.Show detailed ratings
- SRSonyaWritten on December 7, 20173.0 - AverageThe trip was great. Driver/ guide very knowledgeable and took good care of our group. We had to go off schedule due to bad weather and he did more driving on day 2 than was planned. Really appreciate his efforts. My only complaint was the size of the bus. It was way too small, every seat was taken. He had to use a trailer for the luggage. The isle in the bus was so narrow it was difficult to load and unload. There was no room to put backpacks so they were on your lap the entire time.Show detailed ratings
- ARAngelaWritten on October 12, 20174.5 - ExcellentGreat trip covered everything and the hotels, food and guide Rosa were amazing. Would definitely recommend it to friends and family.Show detailed ratingsOn The Go Tours commented on this reviewHi Angela, Thank you for taking the time to review your trip in Iceland with On The Go Tours. We are glad to hear you had an enjoyable experience and would recommend it to your friends and family. We hope you will travel with us again in the future. Thanks, On The Go Tours
- KylieWritten on January 24, 20175.0 - ExcellentLoved the trip! So much to see in a few days but a good mix of travel and getting out and seeing things. Great to have wifi on the bus and our tour guide was just fantastic.Show detailed ratingsOn The Go Tours commented on this reviewHi Kylie, Thank you for taking the time to write. It is great to hear that you loved your tour. Your comments have been passed onto our Iceland tour team. We look forward to you travelling with us again. Best regards, On The Go Tours
- KGKathleenWritten on October 17, 20164.0 - GoodYes it was what I expected. It's not a glam tour, and you do have some long drives in just three days, but we got to see a lot of Iceland in that time and our guide was wonderful.Show detailed ratings
ItineraryDownload PDF Brochure
- Day 1: Reykjavik
- Day 2: Golden Circle
- Day 3: Lagoons & Parks
- Day 4: Lava Field & Volcanoes
- Day 5: Reykjavik
AccommodationRated Good by past passengers
GuideRated Excellent by past passengers
MealsRated Good by past passengers
TransportRated Good by past passengers
- Main Page Video
- Iceland: The Ultimate Travel Guide
- Western Europe Travel Guide
Questions & Answers
Here we have collected and answered the most frequently asked questions about this tour.
- July 18, 2017
What hotels do you use for the "Northern Lights & Glacier Lagoons" Tour?
The hotels listed below are ones which On The Go frequently use on this tour. Please note that On The Go reserve the right to substitute these hotels to ones of a similar standard when necessary.
- Fosshotel Baron, Reykjavik
- Arhus Cottages, Hella
- Fosshotel Glacier Lagoon, Skaftafell
- December 1, 2016
What is the minimum age allowed on this tour?
The minimum age for this tour is 12 years old.
- November 1, 2016
Is it possible to adjust the pick up time for the transfer?
Pick up time is according to reservation arrangements that you made with the receptionist at your hotel on the evening prior to flight departure. The Flybus transfers operate in conjunction with departing flights from the airport and so if you can find an early flight they should be able to accommodate you.
What are people saying about TourRadar?
- Chris10th October 2017
Northern Lights & Glacier Lagoons - 5 days
- Upcoming departures
- September 2018
- October 2018
- November 2018
- December 2018
- January 2019
- February 2019
- March 2019
- April 2019
- SundaySep 30, 2018from Reykjavik5 DaysThursdayOct 4, 2018to Reykjavik9 seats leftOnly 3 days left toSave $72USD $1,723Based on Double Room
- SundayOct 7, 2018from Reykjavik5 DaysThursdayOct 11, 2018to Reykjavik7 seats leftOnly 3 days left toSave $72USD $1,723Based on Double Room
- SundayOct 14, 2018from Reykjavik5 DaysThursdayOct 18, 2018to Reykjavik9 seats leftOnly 3 days left toSave $72USD $1,723Based on Double Room
- SundayOct 21, 2018from Reykjavik5 DaysThursdayOct 25, 2018to Reykjavik10+ seats leftOnly 3 days left toSave $72USD $1,723Based on Double Room
- SundayOct 28, 2018from Reykjavik5 DaysThursdayNov 1, 2018to Reykjavik8 seats leftOnly 3 days left toSave $72USD $1,723Based on Double Room
- SundayNov 4, 2018from Reykjavik5 DaysThursdayNov 8, 2018to Reykjavik10+ seats leftOnly 3 days left toSave $72USD $1,723Based on Double Room
- SundayNov 11, 2018from Reykjavik5 DaysThursdayNov 15, 2018to Reykjavik9 seats leftOnly 3 days left toSave $72USD $1,723Based on Double Room
- SundayNov 18, 2018from Reykjavik5 DaysThursdayNov 22, 2018to Reykjavik7 seats leftOnly 3 days left toSave $72USD $1,723Based on Double Room
- SundayNov 25, 2018from Reykjavik5 DaysThursdayNov 29, 2018to Reykjavik10+ seats leftOnly 3 days left toSave $72USD $1,723Based on Double Room
- SundayDec 2, 2018from Reykjavik5 DaysThursdayDec 6, 2018to Reykjavik10+ seats leftOnly 3 days left toSave $72USD $1,723Based on Double Room
Monthly price comparison
About the countries
Plugs & Adapters
- Start and end in Reykjavik.
- Hold my space
- TourRadar can request On The Go Tours to hold spaces for you for up to 48 hours without any credit card details.
- TourRadar only requires a deposit of $400 to confirm this On The Go Tours booking. The remaining balance is then payable 65 days prior to the departure date. For any tour departing before 25 July 2018 the full payment of $1,723 is necessary.
- Cancellation policy
- No additional cancellation fees! You can cancel the tour up to 65 days prior to the departure date and you will not need to pay the full amount of $1723 for Northern Lights & Glacier Lagoons - 5 days, but the deposit of $400 is non-refundable.
- Credit Cards
- The following cards are accepted for On The Go Tours : Visa - Master Card - American Express
- Reykjavik (Iceland)
- 80 km
- Hella (Iceland)
- 206 km
- Jokulsarlon (Iceland)
- 81 km
- Vatnajokull National Park (Iceland)
- 165 km
- Vik (Iceland)
- 38 km
- Eyjafjallajokull (Iceland)
- 19 km
- Seljalandsfoss (Iceland)
- 110 km
- Reykjavik (Iceland)
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- No Cancellation Fee
- TourRadar does not charge any additional cancellation fees. You can cancel the tour up to 65 days prior to the departure date.
- 5 Genuine Reviews
- All reviews are verified from travellers who went on Northern Lights & Glacier Lagoons - 5 days