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Northern Lights & Glacier Lagoons - 5 days

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ends on 21 Jul 2018
This tour is operated by
Northern Lights & Glacier Lagoons - 5 days - On The Go Tours
Northern Lights & Glacier Lagoons - 5 days - On The Go Tours
Good
5 reviews
Starts
Reykjavik
+6 Destinations
Iceland South Coast
Ends
Reykjavik
Map

Highlights

  • Wander the streets of Reykjavik
  • Stroll along a black lava beach
  • See the northern lights
  • Explore the hot springs at Geysir
Age range
18 to 70 year olds
Accommodation
Hotel
Max Group Size
30
Transportation
Coach / Bus
Travel style
Discovery, Coach / Bus
Start and end in Reykjavik! With the discovery tour Northern Lights & Glacier Lagoons - 5 days, you have a 5 day tour package taking you through Reykjavik, Iceland and 6 other destinations in Iceland. Northern Lights & Glacier Lagoons - 5 days includes accommodation in a hotel as well as an expert guide, meals, transport and more.

5 Reviews

Excellent
40%
Good
20%
Average
40%
Rather Poor
0%
Bad
0%
Write a review
  • E
    Written on December 28, 2017
    2.5 - Average

    I did a five day tour of Iceland. The local company was wonderful, but On the Go tours support was horrifically bad. I had corresponded with them previously and mentioned that I hadn't received any information about what hotels to stay at or what bus connections to catch. The London representative, Sarah Bansgrove, assured me that everything was okay, and that all I had to do was show up and look for an "On the Go Tours" sign and everything would be taken care of. I had expressed concern that I had not received any vouchers or any sort, but she told me not to be concerned. I've traveled before, so I didn't feel bad about hopping on the plane and going to a foreign country with little or no direction, but as expected, things did not pan out as neatly as the London representative suggested they would. I spent a while re-reading the tour info, but (!!!!) surprise! No information about any hotels or transfers, and the Flybus company had no idea who I was when I showed up to the counter and asked if a reservation had been made in my name. I emailed the company to ask what was up, and received my tour vouchers with hotel information forwarded three hours later. Twelve hours later I received an incredibly rude response for the person responsible for my booking that they were unable to process any requests because they were missing information DESPITE HAVING TELEPHONED THEM MULTIPLE TIMES AND HAVING ASKED IF EVERYTHING WAS IN SHAPE. Ms. Bansgrove had the audacity to lie and say nothing had been finalized on account of the missing information, despite her underling having forwarded all the missing vouchers three hours earlier. She was totally happy to collect $2000USD, but not to provide any support afterwards. I wound up paying for my own bus transfers both ways thanks to her failure to timely forward information. The local touring company in Iceland was friendly enough, but the entire tour felt completely overcharged. It was five days, but a guide was only provided for three of them. Being in Iceland taught me that other touring companies, like Reykjavik excursions and Grayline, do the same types of tours but for cheaper. Over all, I enjoyed all ten days of my stay in Iceland immensely, but absolutely no thanks to On the Go Tours. If you like rude customer service and overpriced trips, these guys are A++ at that. Otherwise, find another touring company or just build your own trip.
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  • SR
    Written on December 7, 2017
    3.0 - Average

    The trip was great. Driver/ guide very knowledgeable and took good care of our group. We had to go off schedule due to bad weather and he did more driving on day 2 than was planned. Really appreciate his efforts. My only complaint was the size of the bus. It was way too small, every seat was taken. He had to use a trailer for the luggage. The isle in the bus was so narrow it was difficult to load and unload. There was no room to put backpacks so they were on your lap the entire time.
    Show detailed ratings

  • AR
    Written on October 12, 2017
    4.5 - Excellent

    Great trip covered everything and the hotels, food and guide Rosa were amazing. Would definitely recommend it to friends and family.
    On The Go Tours commented on this review
    Hi Angela, Thank you for taking the time to review your trip in Iceland with On The Go Tours. We are glad to hear you had an enjoyable experience and would recommend it to your friends and family. We hope you will travel with us again in the future. Thanks, On The Go Tours
    Show detailed ratings

  • Northern Lights & Glacier Lagoons - 5 days reviewer 4
    Written on January 24, 2017
    5.0 - Excellent

    Loved the trip! So much to see in a few days but a good mix of travel and getting out and seeing things. Great to have wifi on the bus and our tour guide was just fantastic.
    On The Go Tours commented on this review
    Hi Kylie, Thank you for taking the time to write. It is great to hear that you loved your tour. Your comments have been passed onto our Iceland tour team. We look forward to you travelling with us again. Best regards, On The Go Tours
    Show detailed ratings

  • KG
    Written on October 17, 2016
    4.0 - Good

    Yes it was what I expected. It's not a glam tour, and you do have some long drives in just three days, but we got to see a lot of Iceland in that time and our guide was wonderful.
    Show detailed ratings

Itinerary

Download PDF Brochure
  1. Introduction
  2. Expand all
  1. Day 1: Reykjavik
  2. Day 2: Golden Circle
  3. Day 3: Lagoons & Parks
  4. Day 4: Lava Field & Volcanoes
  5. Day 5: Reykjavik

What's included

Expand all
  • Accommodation

    Rated Good by past passengers
  • Guide

    Rated Excellent by past passengers
  • Meals

    Rated Good by past passengers
  • Transport

    Rated Good by past passengers
  • Additional Services

  • Additional Services

Download PDF Brochure

Videos

  • Main Page Video
  • Iceland: The Ultimate Travel Guide
  • Western Europe Travel Guide
Main Page Video

Questions & Answers

Here we have collected and answered the most frequently asked questions about this tour.

    • What hotels do you use for the "Northern Lights & Glacier Lagoons" Tour?

      The hotels listed below are ones which On The Go frequently use on this tour. Please note that On The Go reserve the right to substitute these hotels to ones of a similar standard when necessary.

      - Fosshotel Baron, Reykjavik
      - Arhus Cottages, Hella
      - Fosshotel Glacier Lagoon, Skaftafell

    • What is the minimum age allowed on this tour?

      The minimum age for this tour is 12 years old.

    • Is it possible to adjust the pick up time for the transfer?

      Pick up time is according to reservation arrangements that you made with the receptionist at your hotel on the evening prior to flight departure. The Flybus transfers operate in conjunction with departing flights from the airport and so if you can find an early flight they should be able to accommodate you.

    Ask a question

    What are people saying about TourRadar?

    • Sheila11th May 2018
      I love that TourRadar let’s you pay with PayPal, that is great for security reasons! Also their customer service is great, especially with chat! They take the needed time to listen to questions and concerns and provide detailed answers.

    Availability

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    Northern Lights & Glacier Lagoons - 5 days

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    About the countries

    Useful things to know before you go

    Currencies

    kr
    Krona
    Iceland

    Plugs & Adapters

    Iceland

    Visa

    Here is an indication for which countries you might need a visa. Please contact the local embassy for help applying for visas to these places.

    Policies

    Location
    Start and end in Reykjavik.
    Hold my space
    TourRadar can request On The Go Tours to hold spaces for you for up to 48 hours without any credit card details.
    Deposit
    TourRadar only requires a deposit of $400 to confirm this On The Go Tours booking. The remaining balance is then payable 65 days prior to the departure date. For any tour departing before 20 September 2018 the full payment of $1,795 is necessary.
    Cancellation policy
    No additional cancellation fees! You can cancel the tour up to 65 days prior to the departure date and you will not need to pay the full amount of $1795 for Northern Lights & Glacier Lagoons - 5 days, but the deposit of $400 is non-refundable.
    Credit Cards
    The following cards are accepted for On The Go Tours : Visa - Master Card - American Express

    Destinations

    Covering a total distance of approx 700 km.
    • Reykjavik (Iceland)
    • 80 km
    • Hella (Iceland)
    • 206 km
    • Jokulsarlon (Iceland)
    • 81 km
    • Vatnajokull National Park (Iceland)
    • 165 km
    • Vik (Iceland)
    • 38 km
    • Eyjafjallajokull (Iceland)
    • 19 km
    • Seljalandsfoss (Iceland)
    • 110 km
    • Reykjavik (Iceland)

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    No Cancellation Fee
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    5 Genuine Reviews
    All reviews are verified from travellers who went on Northern Lights & Glacier Lagoons - 5 days