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Antigua To San Jose Bolt

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ends on 26 Sep 2018
This tour is operated by
Antigua To San Jose Bolt - Trek America
Antigua To San Jose Bolt - Trek America
Bad
1 review
Starts
Antigua
Destinations
+11
Ends
San Jose
Map

Highlights

Start in Antigua and end in San Jose! With the discovery tour Antigua To San Jose Bolt, you have a 17 day tour package taking you from Antigua to San Jose and through Antigua, Guatemala and 12 other destinations in Latin America. Antigua To San Jose Bolt includes accommodation in a hotel as well as an expert guide, transport and more.
Age range
18 to 39 year olds
Accommodation
Hotel
Max Group Size
16
Transportation
Local Transport
Travel style
Discovery

1 Review

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  • Antigua To San Jose Bolt reviewer 1
    Written on December 26, 2013
    1.0 - Bad

    When the BOLT tour began from LA to San Jose (my tour is not available to choose therefore I have clicked a random tour) , a number of problems occurred. There were many inclusion and highlights that I had paid for which had not been delivered. First and foremost was the service of a ‘professional bilingual tour leader.’ The tour leader Spanish is very poor. He cannot communicate to locals despite living in Mexico for a number of years. He is far from bilingual. I have heard many excuses for this such as: he was a last minute decision made by Trek America, but this is not my problem. I paid for a service and this was not delivered. Because his Spanish was inadequate, no informal Spanish lessons were given. In fact, when asked on one occasion about simple grammar of a word; whether something was masculine or feminine, he gave false information because of his lack of knowledge of the language. When in Mexico, not all the walking tours were given. The tour leader failed to give all the walking tours. The first part of the tour before we got onto mainland Mexico was awful. We spent almost every day on a bus travelling for a number of hours, to get to a place, have dinner and do the same thing the following day. There was no real point of travelling the Baja Peninsula especially the time of year I travelled as it was not the season for whale watching. When putting this tour together, more thought ought to have been put into this. It seems that this was put together in a haphazard manner. Far too much time was spent on buses than actually seeing Mexico. I completely understand that travelling is an essential part of this trip to get to places, but this seemed pointless. Spending nine hours on a bus from Ensenada to Guerrero Negro without any stops was difficult. This part if the trip was so appalling, it forced one person to leave six days into the trip. On this leg of the tour, the tour leader was unenthused about doing his job. He always seemed concerned about drinking. There was a Mexico vs. USA football game playing one day and our tour leader was absolutely adamant about watching it. He said it is a massive part of Mexican culture and loads of people will be out watching it. I was not that concerned with the match. As some of us were walking back to the hotel after dinner, we saw the tour leader in a bar alone drinking which is fine to an extent. Some people went over to join him and by the end of the night he was ‘wasted’. His professionalism went out the window at this point. I lost total respect for him in Mexico City on the last day of this part of the tour. Too many errors were made on his part. Once we left the bus station the group got into three taxis to go the hostel. The tour leader failed to tell us which hostel we were going to. At this time, Mexico City had protests so some of the roads were blocked off. Our safety should have been paramount. Two out of the three taxis stayed together. The taxi our tour leader was in (therefore ought to have known better) had separated. The other two taxis had dropped us off at a street corner and had given directions to the hostel. Bearing in mind none of us spoke very good Spanish; communicating with the drivers was difficult. We were left walking around Mexico City aimlessly with our luggage. I feared my safety because we were forced to walk right through the protest which should not be compromised at any point on the trip. It was. The fact that the tour leader lost over sixty per cent of his group is beyond unacceptable. He had also left his bag with us which had our contact details in it. He ought to have it on him at all times just in case something like this did occur. This is basic knowledge a tour leader should know. This was very poor form. Here a further person left because of the tour leader and his lack of skills needed to do this job. As the second leg of the tour began I wanted a new tour leader because it was clear to see that the tour leader was not fit for the job. In Oaxaca he failed to give a satisfactory walking tour. It was clear to see his attitude had changed towards the trip. He looked like he was not enjoying it and this impacted on the type of service he gave. Also when I asked what there was to do here, other than the one tour he wanted everyone to do, he did not have any information to give me. Instead I and another person sourced our own information and went off and did things we had arranged ourselves. This is what I was paying the tour leader to do and yet again he failed to deliver this service. Our biggest altercation was in Palenque where he was continually being rude not only to me but also to other people. He would mutter things under his breath to show his annoyance, yet again showing his lack of professionalism. This altercation was on the street in front of the group. This should have been ‘nipped in the bud’ as I had complained previously and nothing was done about it. I told him my frustrations. I stated that I thought the tour leader was unprofessional, incompetent and unorganised to do this job. I still stand by that today. At the time I wanted a new tour leader and that was not feasible. He has often talked about his personal life with fellow travellers. He divulged information about his past and being in prison. It does not bother me that he has been inside, but telling this personal information to travellers is again unprofessional. Once this information was told to other travellers, it made some people feel really uncomfortable. No one on this trip is his friend. He is supposedly meant to be working and not treating this as a holiday. He accused me of pushing a local child. This made me irate because it was a false allegation. I have seen him treat locals appallingly. I have seen him grab a Mayan woman’s skirt which I thought was disgusting. I have seen him get angry at a young local boy because this boy was climbing over the tour leader in a van to get out at the hot springs. Off course, because the tour leader cannot communicate in Spanish he was shouting at this boy in English. The boy did not understand, then the tour leader began cursing, again being completely unprofessional. The way he spoke to me that evening was repulsive. This tour has been a disaster from start to finish. The tour leader has completely singled me out. He would tell everyone about various dinner plans and I would be told by other people. I have said numerous times to him that I should not feel obliged to go to dinner with him and the group to find out the following day’s plans. I suggested that he could just say to everyone that we will meet every day at 6pm for five minutes to discuss what is happening. He did not take this on board. I would often be told of plans from other people. He was too lazy to come and tell me. The tour leader has completely tainted my view on this company and Trek America has been poorly represented by him. Three people have left because of him and I know Trek America have received numerous complaints about him and this trip. I would not recommend this company to anybody and Trek America is aware that they have lost potential new and existing customers. Well done Trek America!
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Itinerary

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  1. Introduction
  2. Expand all
  1. Day 1: Antigua
  2. Days 2-3: Suchitoto
  3. Day 4: El Tunco
  4. Days 5-6: El Cuco
  5. Day 7: Leon
  6. Days 8-9: Granada
  7. Days 10-11: Ometepe Island
  8. Days 12-13: Monteverde Cloud Forest Reserve
  9. Days 14-15: La Fortuna, Arenal Volcano National Park
  10. Days 16-17: San Jose

What's included

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  • Accommodation

    Rated Bad by past passengers
  • Guide

    Rated Bad by past passengers
  • Transport

    Rated Bad by past passengers
  • Additional Services

  • Meals

  • Optional Extras
Download PDF Brochure

Videos

  • Q&A: Trek America Oct 2014
  • Trek America: Adventures in North, Central and South America
  • A Day in the Life of a Trekker
Q&A: Trek America Oct 2014

Questions & Answers

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What are people saying about TourRadar?

  • Carlos4th June 2018
    Was very pleased with the ease that I was able to understand, and navigate your website. Have actually been looking at several other tour companies, some have played phone tag with me. Others have not bothered to return calls. Their websites have been difficult, to work and understand. Am super excited to be working with you. Am now working on finding affordable airfare. Thanks again. Looking forward to a wonderful adventure. Have already been giving several friends your info.

Availability

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Antigua To San Jose Bolt

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About the countries

Useful things to know before you go

Currencies

Q
Quetzal
Guatemala
$
Dollar
El Salvador
C$
Cordoba
Nicaragua
Colon
Costa Rica

Plugs & Adapters

Guatemala, El Salvador, Nicaragua and Costa RicaGuatemalaGuatemala

Visa

Here is an indication for which countries you might need a visa. Please contact the local embassy for help applying for visas to these places.

Vaccinations

These are only indications, so please visit your doctor before you travel to be 100% sure.
Typhoid
Recommended for Guatemala, El Salvador, Nicaragua and Costa Rica. Ideally 2 weeks before travel.
Hepatitis A
Recommended for Guatemala, El Salvador, Nicaragua and Costa Rica. Ideally 2 weeks before travel.
Tuberculosis
Recommended for Guatemala and Nicaragua. Ideally 3 months before travel.
Hepatitis B
Recommended for Guatemala, El Salvador, Nicaragua and Costa Rica. Ideally 2 months before travel.
Yellow fever
Certificate of vaccination required if arriving from an area with a risk of yellow fever transmission for Guatemala, El Salvador, Nicaragua and Costa Rica. Ideally 10 days before travel.

Policies

Location
Antigua is the starting point and San Jose is the endpoint.
Max group size
16 is the maximum group size for Antigua To San Jose Bolt.
Hold my space
TourRadar can request Trek America to hold spaces for you for up to 48 hours without any credit card details.
Deposit
TourRadar only requires a deposit of 10% to confirm this Trek America booking. The remaining balance is then payable 56 days prior to the departure date. For any tour departing before 18 November 2018 the full payment of $1,317 is necessary.
Cancellation policy
No additional cancellation fees! You can cancel the tour up to 56 days prior to the departure date and you will not need to pay the full amount of $1317 for Antigua To San Jose Bolt, but the deposit of 10% is non-refundable.
Credit Cards
The following cards are accepted for Trek America tours: Visa - Master Card - American Express

Destinations

Covering a total distance of approx 1,023 km.
  • Antigua (Guatemala)
  • 197 km
  • Suchitoto (El Salvador)
  • 27 km
  • San Salvador (El Salvador)
  • 36 km
  • Playa El Tunco (El Salvador)
  • 142 km
  • El Cuco (El Salvador)
  • 157 km
  • Leon (Nicaragua)
  • 115 km
  • Granada (Nicaragua)
  • 58 km
  • Ometepe Island (Nicaragua)
  • 7 km
  • Ojo de Agua (Nicaragua)
  • 160 km
  • Monteverde (Costa Rica)
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1 Genuine Review
All reviews are verified from travellers who went on Antigua To San Jose Bolt