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The Heart Of South East Asia

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This tour is operated by
The Heart Of South East Asia - Tucan Travel
The Heart Of South East Asia - Tucan Travel
Rather poor
2 reviews
Starts
Hanoi
Destinations
+9
Ends
Ho Chi Minh City
Map

Highlights

  • Stroll through markets and pick up authentic treasures
  • Take a guided bicycle tour through Laos and cool off after at the Blue Lagoon
  • Visit Bangkok's cultural side by visiting some historic temples
  • Float down the Mekong River
Age range
18 to 39 year olds
Accommodation
Hostel, Hotel, Guesthouse, Sleeper Train
Max Group Size
19
Transportation
Train & Rail, Coach / Bus, Boat, Local Transport, Private Vehicle, Plane
Travel style
Discovery
Start in Hanoi and end in Ho Chi Minh City! With the discovery tour The Heart Of South East Asia, you have a 21 day tour package taking you from Hanoi to Ho Chi Minh City and through Hanoi, Vietnam and 10 other destinations in Asia. The Heart Of South East Asia includes accommodation in a hotel and hostel as well as an expert guide, meals, transport and more.

2 Reviews

Excellent
0%
Good
0%
Average
100%
Rather Poor
0%
Bad
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Write a review
  • D
    Written on April 16, 2018
    2.5 - Average

    Stick to your knitting. From reviews it looks like you do South America well so stay well away from Asia until you can up your game. I had reservations from the beginning because after having already paid Tucan you would not respond to my emails for information I required in order to obtain a visa for Vietnam. The hotels were mixed, Ho An was great, some average but what I expected from a budget holiday. Others were appalling, airless, damp cupboards. Kratie in Cambodia was so disgusting I wouldn't ask a dog to sleep in it. A Bucket of vomit in the bathroom, bed linen that had not been changed (the black outline of an unshowered person on the sheets) and I had to move about the room wearing a head torch because the lighting was so poor. Also the air conditioning did not work and I was eaten alive with insects during the night. The staff were so inefficient they actually tried to replace the remote controls with brands which were not compatible with the machine itself. They didn't have a clue on how to operate a flea ridden doss house let alone a hotel. The dining room was entered via the "service" area and I use that term loosely. The "swimming pool" was unusable, the location was on the outskirts of the town and I was woken at 4.30am with loud Cambodian rock music. We travelled 8 hours on a bus to "enjoy" this experience and once we arrived there was no notable attractions to see. I don't know why this hell hole was even on the itinerary in the first place, I can only assume a desk bound person on the other side of the world thought it would be a good idea without ever having experienced it. The best guides were the locals employed at Halong Bay and the Mekong Delta. Our Vietnam guide had only done the trip once before and while he tried his best, and the transport arrangements went smoothly we did not get any background to Vietnam as he didn't have any to give. Having discussed this trip with friends who have visited the same area I now realise to my regret that I chose the wrong tour company as the likes of Intrepid included much more sightseeing. I will put it down to experience as I would not now cross the road with Tucan. Ibet this review does not appear on your website. I
    Tucan Travel commented on this review
    Hi Dianne We have been running tours in Asia for 9 years and we take all feedback, both positive and otherwise very seriously. For this reason we have been able to maintain high standards that has led to us being able to establish an overall rating on Tour Radar reviews of 4.1 out of 5 that is considered an excellent level to reach. With this in mind we have looked into your comments regarding the hotel in Kratie. We have been using this hotel for approximately 2 years and have not had a complaint about this hotel from our past clients. Having said this we understand that hotels can change/decline for various reasons. We have asked our Cambodian supplier to visit the hotel to make a full inspection and to send us a full report as soon as possible. We also had another group pass through Kratie only and have contacted our tour leader to also make a full report on the hotel. Once these reports arrive we will make a decision as to whether we will continue to use this hotel in the future; if the hotel is found not to be of the standard then a new hotel will be sourced. The swimming pool at this hotel is not mentioned on our published itinerary as it is currently being built and not completed yet. In regard to the location of the hotel it is situated on the bank of the Mekong Delta that is a popular location famed for the chance to see the Irrawaddy Dolphins. Another attraction of the location is that it is usually thought of by our clients as a welcome contrast to the bustling city life of Phnom Penh and Ho Chi Minh City where the tour stops prior to Kratie. We are sorry that the tour did not meet your expectations and wish you all the best in your future adventures Rosanna @ Tucan Travel
    Show detailed ratings

  • ID
    Written on December 30, 2017
    2.5 - Average

    Yes was good trip
    Show detailed ratings

Itinerary

Download PDF Brochure
  1. Introduction
  2. Expand all
  1. Day 1-3: Arrive Hanoi
  2. Day 4: Vientiane
  3. Day 5-6: Vang Vieng
  4. Day 7-8: Luang Prabang
  5. Day 9-10: Chiang Mai
  6. Day 11-12: Sukhothai
  7. Day 13-14: Bangkok
  8. Day 15-16: Siem Reap
  9. Day 17-18: Phnom Penh
  10. Day 19: Mekong Delta
  11. Day 20: Ho Chi Minh City
  12. Day 21: Depart Ho Chi Minh City

What's included

Expand all
  • Accommodation

    Rated Rather poor by past passengers
  • Guide

    Rated Average by past passengers
  • Meals

    Rated Rather poor by past passengers
  • Transport

    Rated Good by past passengers
  • Additional Services

  • Additional Services

Download PDF Brochure

Videos

  • Main Page Video
  • Main Page Video
  • South East Asia with Tucan Travel
Main Page Video

Questions & Answers

Here we have collected and answered the most frequently asked questions about this tour.

  • What is the age limit for this tour?

    This tour is catered toward the 18-35 year old market.

  • What is the local payment?

    The price for The Heart Of South East Asia consists of two parts, the tour price; which you pay before you depart and the local payment; which is paid upon arrival at the tour.

    The local payment goes towards group meals, some accomodations, local transport and other services and activities which are mentioned in the itinerary where only cash payment is possible.

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What are people saying about TourRadar?

  • Victoria8th April 2018
    Website was very straight forward and easy to use, I was able to tick exactly where I wanted to go which I was unable to do with other websites. very reasonably priced trips.

Availability

NO CREDIT CARD FEES

The Heart Of South East Asia

STARTENDSEATS LEFT PRICE
  • Sunday
    Oct 21, 2018
    from Hanoi
    21 Days
    Saturday
    Nov 10, 2018
    to Ho Chi Minh City
    7 seats left
    USD $1,059
    + $490 Local Payment

Monthly price comparison

About the countries

Useful things to know before you go

Currencies

Dong
Vietnam
Kip
Laos
฿
Baht
Thailand
Riels
Cambodia

Plugs & Adapters

Vietnam, Laos, Thailand and CambodiaVietnam, Laos, Thailand and CambodiaVietnam

Visa

Here is an indication for which countries you might need a visa. Please contact the local embassy for help applying for visas to these places.

Vaccinations

These are only indications, so please visit your doctor before you travel to be 100% sure.
Typhoid
Recommended for Vietnam, Laos, Thailand and Cambodia. Ideally 2 weeks before travel.
Hepatitis A
Recommended for Vietnam, Laos, Thailand and Cambodia. Ideally 2 weeks before travel.
Cholera
Recommended for Vietnam, Laos, Thailand and Cambodia. Ideally 2 weeks before travel.
Tuberculosis
Recommended for Vietnam, Laos, Thailand and Cambodia. Ideally 3 months before travel.
Hepatitis B
Recommended for Vietnam, Laos, Thailand and Cambodia. Ideally 2 months before travel.
Rabies
Recommended for Vietnam and Cambodia. Ideally 1 month before travel.
Yellow fever
Certificate of vaccination required if arriving from an area with a risk of yellow fever transmission for Vietnam, Laos, Thailand and Cambodia. Ideally 10 days before travel.
Japanese B encephalitis
Recommended for Vietnam, Laos, Thailand and Cambodia. Ideally 1 month before travel.

Policies

Location
Hanoi is the starting point and Ho Chi Minh City is the endpoint.
Trusted
Your money is safe with TourRadar, as we only pay the tour operator after your tour has departed.
Deposit
TourRadar only requires a deposit of $500 to confirm this Tucan Travel booking. The remaining balance is then payable 60 days prior to the departure date. For any tour departing before 25 November 2018 the full payment of $1,059 is necessary.
Cancellation policy
No additional cancellation fees! You can cancel the tour up to 60 days prior to the departure date and you will not need to pay the full amount of $1059 for The Heart Of South East Asia, but the deposit of $500 is non-refundable. If you cancel via TourRadar the standard cancellation policy applies.
Availability
Some departure dates and prices may vary and Tucan Travel will contact you with any discrepancies before your booking is confirmed.
Credit Cards
The following cards are accepted for Tucan Travel tours: Visa - Master Card - American Express

Destinations

Covering a total distance of approx 2,505 km.
  • Hanoi (Vietnam)
  • 480 km
  • Vientiane (Laos)
  • 108 km
  • Vang Vieng (Laos)
  • 112 km
  • Luang Prabang (Laos)
  • 105 km
  • Pakbeng (Laos)
  • 87 km
  • Huay Xai (Laos)
  • 224 km
  • Chiang Mai (Thailand)
  • 582 km
  • Bangkok (Thailand)
  • 368 km
  • Siem Reap (Cambodia)
  • 231 km
  • Phnom Penh (Cambodia)
Show all destinations

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No Cancellation Fee
TourRadar does not charge any additional cancellation fees. You can cancel the tour up to 60 days prior to the departure date. If you cancel your booking for The Heart Of South East Asia via TourRadar the standard cancellation policy applies.
2 Genuine Reviews
All reviews are verified from travellers who went on The Heart Of South East Asia