From Copenhagen to Helsinki

Traveler Reviews

• B

  Beverly

  October 22nd, 2025
  5.0
  The tour exceeded my expectations!.
  Traveled in September 2025
  

  Reply from: Europamundo

  Hi, Thank you for taking the time to review your tour, we are so happy you loved it. Europamundo team :)❤

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• M

  Melanie

  October 15th, 2025
  2.0
  Not as per ilternary, alot of free times. Hotel room mix up. Someone have the same keys room number and enter my...
  Not as per ilternary, alot of free times. Hotel room mix up. Someone have the same keys room number and enter my hotel room. Didn't realise that each designated tour guide is only for specific language only even in the same tour bus. Exp english speaking tour guide is only responsible for English speaking group. The Chinese language speaking tour guide is not responsible for Chinese group. Should have make it clear from the beginning of the tour and do not have to be so rude about a question being ask. Have joint Europomondo tour previously and it is so pleasant but not this time.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Dear Melanie, Thank you for taking the time to share your experience with us. Your feedback is greatly appreciated and helps us continuously improve our services. We are sorry to hear about the situation you encountered. Please rest assured that your comments have been forwarded to the relevant team so that appropriate action can be taken to prevent similar issues in the future. Unfortunately, we did not receive any comments during your trip, which limited our ability to address the matter promptly at the time. Once again, thank you for your valuable feedback. It has been shared with the appropriate departments for review and improvement. Kind regards, Europamundo team

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• L

  Laura

  September 29th, 2025
  3.0
  The countries and cities visited were wonderful; some places warranted a stay longer than the few minutes allowed;...
  The countries and cities visited were wonderful; some places warranted a stay longer than the few minutes allowed; and other places could have been avoided so we can spend more time getting to know the more interesting ones. Anyway, being our first time travelling to Scandinavia, all the experiences in these countries were great, including the hotels!Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Thank you very much for sharing your experience. We are glad to know you enjoyed your first visit to Scandinavia, the wonderful cities, and the hotels. We appreciate your comments regarding time spent at the different sites, as they help us continue improving our itineraries. Europamundo team

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• J

  Jose

  September 28th, 2025
  3.0
  The scandinavian countries are beautiful and they all have something different to offer due to their past history....
  The scandinavian countries are beautiful and they all have something different to offer due to their past history. The people are very friendly, the streets very clean and just about everybody speaks English besides their local language.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Thank you very much for sharing your experience. We are delighted to know you enjoyed the beauty, history, and culture of the Scandinavian countries, as well as the friendliness of the people and the cleanliness of the streets. Europamundo team

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• M

  Mar

  September 24th, 2025
  1.0
  Terrible service, completely disorganized, poor hotel organization, the guides have no idea what's going on, where...
  Terrible service, completely disorganized, poor hotel organization, the guides have no idea what's going on, where we're going, or what the itinerary is.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Dear Mar, Thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be to feel disorganized or unclear about the itinerary, and we sincerely apologize for any inconvenience caused. Please rest assured that your comments have been shared with our operations and guides teams for review, as we are always striving to improve the quality and organization of our tours. We truly appreciate your time in providing this feedback and hope to have the opportunity to offer you a much better experience in the future. Kind regards, Europamundo team

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• A

  ALEXANDRE

  September 17th, 2025
  5.0
  Excellent tour But for next tour I will prefer to stay two nights at main cities in order to have time free to...
  Excellent tour But for next tour I will prefer to stay two nights at main cities in order to have time free to explore by my selfShow more
  Traveled in September 2025
  

  Reply from: Europamundo

  Thank you for your kind feedback! We’re glad you enjoyed the tour. We also appreciate your suggestion about having two nights in the main cities to allow more free time for personal exploration. We’ll keep this in mind for future improvements, and we hope to welcome you on another tour soon! Europamundo team

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• D

  David

  September 10th, 2025
  3.0
  Bus was crowded and everyone fighting for seats
  Traveled in July 2025
  

  Reply from: Europamundo

  Thank you for your feedback. We’re sorry to hear that the bus felt crowded and that seating was uncomfortable. We understand how this can affect the travel experience, and we’ll share your comments with our team to improve organization and comfort on future tours. Europamundo team

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• S

  Sako

  September 8th, 2025
  3.0
  When we arrived to Copenhagen There was no one to help us to go to hotel we waited 2 hours and accidentally we saw...
  When we arrived to Copenhagen There was no one to help us to go to hotel we waited 2 hours and accidentally we saw a guy said oh ya I have to find you a ride your ride is already gone after 2 and a half hours waiting we we to to the hotel It was a huge mess Then we found out they gave some else’s ride to us and that person was calling the driver I have never seen a mess like this in all my trips Every whet I go there is someone with a wriitem sign in his hands waiting for us This was the first time we were abounded in the airportShow more
  Traveled in September 2025
  

  Reply from: Europamundo

  Dear Sako, We sincerely apologize for the situation upon your arrival in Copenhagen. After reviewing your case, we confirmed that unfortunately, the driver did not verify the passengers’ names correctly, which caused the confusion and the long wait. Please note that the taxi you took has been reimbursed. We fully understand the frustration this inconvenience may have caused and want to assure you that your experience has been taken into account to improve our service and prevent similar situations in the future. We appreciate your understanding and again sincerely apologize for the inconvenience. Kind regards, Europamundo team

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• 

  Andrea

  September 8th, 2025
  5.0
  We really had a great time and the tour was well organized. We highly recommend it to next travellers.
  Traveled in September 2025
  

  Reply from: Europamundo

  Thank you so much for your feedback! We’re delighted to hear that you had a great time and enjoyed the well-organized tour. Your recommendation means a lot, and we look forward to welcoming more travelers like you on another Europamundo adventure! Europamundo team

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• T

  Tara

  September 7th, 2025
  1.0
  Very unorganized. groups of Spanish English and Mandarin was on one bus, very confusing with no clear directions.
  Traveled in August 2025
  

  Reply from: Europamundo

  Dear Tara, Thank you for sharing your feedback regarding your tour from Copenhagen to Helsinki. We are truly sorry to hear that your experience did not meet your expectations. Please note that our tours are designed to be multicultural and multilingual, which we believe enriches the experience by allowing passengers from different backgrounds to travel together. Information about the structure of our tours, including shared buses and multilingual groups, is clearly provided at the time of booking so that all passengers can make an informed decision. We understand that sharing a bus with multiple language groups can sometimes feel confusing, and we regret any discomfort this caused. Our guides make every effort to provide clear instructions, manage luggage, and ensure seating is rotated fairly throughout the journey. We sincerely regret any confusion experienced and have shared your comments with our operations team to help improve communication and organization on future tours. Thank you again for your feedback and for helping us continually improve our service. Kind regards, Europamundo team

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