- Our saving
- US $ 1,257
- Age range
- 5 to 99 year olds
- Hotel, Berth / Cabin, Sleeper Train
- Max Group Size
- Train & Rail, Coach / Bus, Boat
- Rather Poor
- KDKarenWritten on September 7, 20173.0 - AverageJordan has always been on my bucket list. So glad I've been. 4 days of our tour were awesome but Day 1 was a waste of time. Not good and not worth it Jerash, the Dead Sea, Petra and Wadi Rum were all amazing beautiful places. Our first hotel was fantastic. Sulaf Hotel. But we were dropped off to our camp on Friday morning at 11.30 at Wadi Rum with no guide and no idea what was happening. It was 40 degrees our accommodation was a tent which was hotter inside it. We sat at camp the remainder of the day with no electricity or guide or plan. Our guide wanted to get back to Amman early to spend time with his family. Odd when you pay top $$$ for a tour and your left on your own. On the Saturday morning we asked one of the staff who was coming to pick us up to go back to Amman and no one knew anything. We were told to wait. Our accommodation in Amman on the Saturday night was terrible. It was on a busy roundabout which was so so noisy and you couldn't sleep. This was no 4 star accommodation which our tour was rated. Some itinerary changes need to be made.Show detailed ratingsEncounters Travel commented on this reviewDear Karen, Thanks for taking the time to get back to us with your feedback, it’s very much appreciated and helps us to improve our tours for our future travellers. I’m sorry to hear that you were disappointed with some elements of your trip, we’ve tried to address each of the points you’ve raised below. I hope that this is helpful. Day 1 It's great to hear that you were able to tick off one of your bucket list destinations and that you felt most of the tour was awesome. However, I’m sorry if you felt that day 1 was a waste. I’m not sure if you are meaning the tour to Pella and Umm Qais here, or the arrival day, so will cover both here. As you had made your own pre-tour arrangements prior to joining the tour, you perhaps had more free time on the arrival day than is usual for our travellers who mostly arrive later on this day and appreciate some free time after their flights. We do offer some optional day trips in our Tour Notes for people who do arrive early. Pella and Umm Qais visited on Day 2, the first sightseeing day, are not Jordan’s most important or dramatic sites, but we do feel that they add something to the tour. Umm Qais shows a distinctive Roman city layout and has a lovely location high in the mountains, while Pella is rich in both antiquities and ruins covering thousands of years from a Chalcolithic settlement from 4000BC, Iron and Bronze age walled city remains, Byzantine churches a Greco Roman theatre, and early Islamic houses and a medieval mosque. Wadi Rum camp The tour includes a jeep safari in Wadi Rum in the morning, and then a free afternoon at the camp. The guide will sometimes return to Amman from Wadi Rum rather than staying overnight and we cover this in our tour notes (one of our shorter tours returns to Amman from Wadi Rum and if there are people on that trip the guide will return with them). This is something which we are considering changing for 2018 though as we agree that it would be better for the guide to stay overnight with the group here. The reason we haven’t done this in the past is because the crew at the Bedouin camp are normally very helpful in suggesting and arranging things to do during your free time (such as walks to the nearby sand dunes, longer hikes, camel rides of anything from 30 minutes to a whole afternoon, and then star gazing later at night). I’m sorry the camp staff weren’t as helpful as they should have been during your visit. It appears that this was because of the heat that you mention which made them assume that people would not want to be doing much activity in the middle of the day. We’re ensuring that assumptions are not made like this in future and all options are offered to fill your time to suit your preferences. Unfortunately due to the nature of camping in the desert, it can make the tents uncomfortably hot during daylight hours. There are some larger camps outside the desert reserve that can provide air conditioning, but this isn’t an option in the smaller camps that we like to use that are right inside Wadi Rum. Return to Amman We are ensuring that the communication is much better from the camp about the return to Amman. This tour is advertised as staying in 3 and 4-star level hotels with the final night in Amman being in a 3-star hotel. We do explain this in the tour notes and show the 3-star Antika Hotel as being used in Amman for the second stay. We like to use a Downtown hotel for your second stay in Amman so that you are much closer to areas of interest for your final evening, and the Antika Hotel has a great location at the top of Rainbow Street. This is a busy road with the locals (which is one reason we feel it is a good place to stay, as there are numerous cafes and restaurants to visit and relax in). Your stay coincided with the Eid Festival in Jordan which did result in downtown Amman being much busier and noisier than is usual. Overall I’m sorry once again that some elements of the tour didn’t live up to your expectations. I agree that communication could have been better in some sections and we are working on this, as well as planning some adjustments to the itinerary as a whole for 2018.
- AAnonymousWritten on January 2, 20144.0 - Goodtypically small group travel experiences can be very new and enduring. However, this one was moved by the presence of overwhelming tourisths that complained about all things. Their demeanor made it challenging to have a posititive vacation experience. Our driver, Yousef, made all the difference for us. His pleasant, helful and attentative approach turned what could have been a bad experience into a very pleasant one. I was very amazed by the way that he so calmly and professionally handled two tourist that were so difficult to please. Overall I had a wonderful Jordan experience.
- AAnonymousWritten on September 4, 20125.0 - ExcellentThis has been an amazing tour. I've enjoyed the whole week from day one. I've felt very welcome here in Jordan and I would definitely return. Petra by night is incredible as well as walking to the top to see the monestary. The Dead Se we go to tomorrow but realy looking forward to that. All in all this has been a memorable trip and I'll be keeping these memories I've made here close to my heart forever. The history and culture is incredible and thanks for running the tour. Thanks to Bashan for being a great driver / guide too!
- AAnonymousWritten on September 4, 20125.0 - ExcellentBashan the guide was fantastic. He kept us informed and answered all our questions. He is your best asset! Overall great tour. The hotel in Amman is quite far out of town center, and not a lot to do in the hotel or surrounding area. Maybe we would have preferred a night at the Dead Sea or Medaba instead of penultimate Amman night
- AAnonymousWritten on September 4, 20125.0 - ExcellentWhilst the standard of the hotel in Amman was fine, the towel smelled unwashed - small point. We appreciate the flexibility that the guide showed. May not have been possible for a larger group.
- AAnonymousWritten on September 4, 20125.0 - ExcellentA very big thank you to our driver Yusef for taking such good care of us on our holiday. We had a really relaxing holiday and my back and my back is feeling much better because we had time to re couperate. We will make sure we tell our friends and family back home all about it and hopefully we may even come back to Jordan for a second holiday soon!
- AAnonymousWritten on September 4, 20124.0 - GoodOur driver was exceptional and we would love to recoomend him. He arranged everything brilliantly and his time keeping was immaculate. The Geneva Hotel in Amman was oor for a 4-star hotel. Boathroom was poor. Service was poor. The tour would have been better if we stopped overnight in a Dead Sea resort on day 6 instead of traveling back to Amman. Alot of time was wasted driving between Amman, Jerash and teh Dead Sea on day 7. This could be avoided by staying in the Dead Sea overnight and give you more time there. We had 1.5 hours at the Dead Sea which was nowhere near enought. Thank you for helping to make this a holiday we will never forget!
- AAnonymousWritten on September 4, 2012We swopped Jerash for Hot Springs. It was incredible. We didn’t do Kerak as we didn’t want to. Our guide was excellent. Overall a good tour. We wish we had more assistance with the hotel situation as by the time we got internet access, Joseph told us to contact you directly
ItineraryDownload PDF Brochure
- Day 1: Arrive in Jordan, transfer to hotel
- Day 2: Pella and Umm Qais
- Day 3: Jerash and the Dead Sea
- Day 4: King's Highway to Petra via Madaba and Kerak
- Day 5: Petra tour and free time
- Day 6: Little Petra, Wadi Rum safari & Bedouin camp
- Day 7: To Amman via Wadi Mujib (seasonal)
- Day 8: Amman, free time, transfer to airport
AccommodationRated Average by past passengers
GuideRated Average by past passengers
MealsRated Average by past passengers
TransportRated Average by past passengers
Questions & Answers
Here we have collected and answered the most frequently asked questions about this tour.
- November 1, 2016
I'm going as a solo traveller for this trip, I'd like to know what are the other types of travellers going on this trip?
Generally there would be a good mix of passengers, from couples, singles, friends, family.
- January 1, 2016
I'm a solo traveller, will I be sharing a room?
Yes, if there is an available. You will be sharing with a same gender solo traveller. However if sharing is not available then you have to pay for the single supplement. Please contact us to arrange this.
- January 1, 2016
What is the minimum number of passengers needed for this tour to depart?
A minimum of 2 passengers is required for this trip to depart.
What are people saying about TourRadar?
- Mercedes16th March 2018
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About the countries
Plugs & Adapters
- Recommended for Jordan and Egypt. Ideally 2 weeks before travel.
- Hepatitis A
- Recommended for Jordan and Egypt. Ideally 2 weeks before travel.
- Hepatitis B
- Recommended for Jordan and Egypt. Ideally 2 months before travel.
- Recommended for Jordan and Egypt. Ideally 1 month before travel.
- Yellow fever
- Certificate of vaccination required if arriving from an area with a risk of yellow fever transmission for Jordan. Certificate of vaccination required if arriving from an infected area for Egypt. Ideally 10 days before travel.
- Start and end in Amman.
- Your money is safe with TourRadar, as we only pay the tour operator after your tour has departed.
- TourRadar only requires a deposit of $250 to confirm this Encounters Travel booking. The remaining balance is then payable 60 days prior to the departure date. For any tour departing before 25 June 2018 the full payment of $1,257 is necessary.
- Cancellation policy
- No additional cancellation fees! You can cancel the tour up to 60 days prior to the departure date and you will not need to pay the full amount of $1257 for Jordan Encounters, but the deposit of $250 is non-refundable. If you cancel via TourRadar the standard cancellation policy applies.
- Some departure dates and prices may vary and Encounters Travel will contact you with any discrepancies before your booking is confirmed.
- Credit Cards
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- Amman (Jordan)
- 285 km
- Aqaba (Jordan)
- 41 km
- Wadi Rum (Jordan)
- 82 km
- Petra (Jordan)
- 98 km
- Kerak (Egypt)
- 61 km
- Madaba (Jordan)
- 13 km
- Mt Nebo (Jordan)
- 34 km
- Amman (Jordan)
- 36 km
- Jerash (Jordan)
- 90 km
- Dead Sea (Jordan)
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- 1 Genuine Review
- All reviews are verified from travellers who went on Jordan Encounters