Greece, Italy, Switzerland and Paris

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• SW

  Shari
  Written on May 23, 2018

  4.0 - Good

  First I'd like to say that booking through Tourradar was a good experience. Communication was easy and any questions I had were answered promptly, usually within 24 hours by Europamundo. The company I toured with, Europamundo, were very good. If I had to choose anything negative to say, it would have to be that I, and other English-speaking tourists (only 6 out of 39 on the tour), were not aware that the tour was predominantly Spanish-speaking until after we'd paid for the tour. Therefore we needed an interpreter to undertake this trip. It also meant that we couldn’t really get to know other guests because of the language barrier. This was particularly confronting for me as I was a solo traveller hoping to meet other people, and therefore felt very isolated at first. Then I was introduced to the other 5 English speaking tourists which made me feel a better about the whole thing. We changed tour guides throughout the tour, but our first English speaking guide was Israel. He was with us from Greece to Rome. He was a very good guide; helpful and informative, and always willing to solve any problems that occurred during our tour, no matter what they were. Antonio joined us as a tour guide in Rome. He added humour - and singing - to his tour guide services! I found him helpful and approachable. He was with us until Switzerland, where we changed guides (and groups) again. This time we had Sofia, who was lovely. We only had her servies for Switzerland and the bus trip to Paris, where she left us and we were joined by our final guide, Juan Manuel (JuanMa for short). JuanMa was also helpful, informative and approachable. I found all the tour guides for Europamundo to be great, even though Sofia and JuanMa were only with us for a short time. The itinerary for this trip was sufficient. There were some places where I felt too much time was spent, while others I would have liked to have had more time. But it is an organised tour, with deadlines and time schedules, so this was to be expected. I chose this tour for the things I’d get to see, of which there were plenty. The only thing I would add is that I'd happily pay for an extra day to be able to include Pompeii and Pisa in the tour, since we were so close but didn't see them. The Europamundo coaches were comfortable, with the drivers being commendable for their skill and endurance. Bus wifi was included on the first part of the journey (Greece, most of Italy) but became non-existant after Rome. Personally I found this frustrating, as some of the drives were very long and I would have liked to have been able to connect to my friends and family back home during those long drives. Accommodation varied; some, like the Novotel in Athens, were great all around. Nice decor in the rooms with complementary coffee & tea, free wifi access, and good breakfast/ meal options. Other hotels were not so great. While all the hotels we stayed in had at least an 'acceptable' level of comfort, some did not offer in room coffee & tea facilities, only had patchy wifi (or charged exorbitant prices for it) and some breakfasts were not well catered at all. In regard to meals that were included in the tour, most were good except those mentioned above. Most of the meals during the tour (apart from breakfasts) were not included in the price, so it became quite difficult in some places to find reasonably priced food. We got lucky on a couple of occasions to have found great little restaurants or street food that was well worth the money for the flavour and quality received. Over all, a great experience and I would definitely use Tourradar and travel with Europamundo again in the future.

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