Serene Himalaya Treks and Expedition
Serene Himalaya Treks and Expedition

Serene Himalaya Treks and Expedition

5.0/5 - Excellent
Headquarters in Kathmandu, Nepal
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TOURS
95
AGE RANGE
1-85
RESPONSE RATE
100%
RESPONSE TIME
6h
Best price on your Serene Himalaya Treks and Expedition tour
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  • Internally we plan to create and nurture a cheerful, respectful and enjoyable environment for our employees, thus they are encouraged to respect the customers and the quality of the services we provide.
  • Additionally, follow-up will be compulsory to ensure customer satisfaction and make any improvements as recommended by the clients in future. We look for fair and responsible profits, enough to keep the company financially healthy as well as to fairly reward employees for their work and effort.

Serene Himalaya Treks and Expedition is the trekking and tour company run by a group of enthusiastic tourism professionals. For over two decades, we have been helping travelers from around the globe make their dreams come true at the foothills or at the peaks of The ...

Serene Himalaya Treks and Expedition is the trekking and tour company run by a group of enthusiastic tourism professionals. For over two decades, we have been helping travelers from around the globe make their dreams come true at the foothills or at the peaks of The Himalayas, Nepal. Our Objectives: Our business strategy will cover the need to quality services to various target customers to deliver the best services to ensure fully satisfy their needs and expectations. Thus, this will be undertaken through our professional team and providing the good quality custom-designed travel and tour packages especially in line with clients’ particular needs. In marketing campaign, we plan to increase awareness of our services in various market segments especially looking at establishing a clear advantages in a growing competitive market. We will provide clear inputs and information to our clients with the opportunity to focus on their core activities while on transportation side to ensure quality and improved services to satisfy their needs. Our marketing promotional materials shall be professionally done so as to be reflective of image and reputation. We ready to position ourselves as a quality trekking and tour operator, providing customer-need fulfilment, enjoyment, reliability and a good image. We plan to establish a good relations with all the relevant stakeholders, especially hotels and travel agents around the world to achieve seamless connectivity. We also plan to have well-designed brochures, leaflets and other promotional materials to enable our clients to have a greater understanding of the types of services we offer and advantages of joining us. In summary we intend to achieve the following objectives: Continuously provide affordable and quality excursions/trips on time Develop enthusiastically satisfied customers Develop a market presence to assures short-term and long-term profitability and growth Fully committed to supporting growth and development in the tourism, empower societies as well as economy of Nepal Contribute positively to our communities and environment Our Vision: Internally we plan to create and nurture a cheerful, respectful and enjoyable environment for our employees, thus they are encouraged to respect the customers and the quality of the services we provide. Additionally, follow-up will be compulsory to ensure customer satisfaction and make any improvements as recommended by the clients in future. We look for fair and responsible profits, enough to keep the company financially healthy as well as to fairly reward employees for their work and effort. Our Goals: The key to success would be effective market segmentation through recognizing of several niche markets and implementation strategies. Along this, the company plans to implement advertising, direct selling and marketing strategies to the target markets. Our direct selling marketing strategies will focus and engage with hotels and tour/travel agencies for major customers and advertising for more individual customers. (Examples travel/holiday fair or exhibitions). Therefore, our key success factors will be following: Fulfilling the promise:We plan to offer completely enjoyable, comfortable and informative excursions to ensure travellers are thoroughly satisfied at the end of their trip. Quick response to clients’ requests:We cannot afford to delay our clients’ requests in order to attain our good image and reputation, including future business. Hence we need to continuously engage and communicate with the client, including hotels and lodges to ensure we are constantly available to meet their expectations. Strong, trustable and fruitful strategic alliances: Realizing the nature of our services and our infancy on the market, we realises the importance of establishing and maintaining trustable and fruitful alliances with various stakeholders including hotels, lodges and travel agencies. This will be assured of a constant flow of customers, delivering their needs at every opportunity. Marketing know-how:We need to aggressively market our business and the services provided so as to be continuously at the top of our potential client’s minds. This will also act as a temporary deterrent for companies contemplating entering our market. Advertising should be executed on a regular basis.

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72 Serene Himalaya Treks and Expedition Reviews

Excellent
100%
Good
0%
Average
0%
Rather Poor
0%
Bad
0%
Accommodation
5 / 5
Transportation
5 / 5
Meals
5 / 5
Value for money
N/A
Guide
5 / 5
Write a review
  • J
    5 Days - Discover the History of Kathmandu Valley
    5.0 - Excellent
    Written on February 19, 2020
    One of the best trekking company ever I seen who is caring guest every single minutes, the way they treat me, the way they speak with me, guide he is amazing h…
    Read more
  •  reviewer 2
    10 Days -Lhasa to Kathmandu Tour via Everest Base Camp
    5.0 - Excellent
    Written on December 1, 2019
    Genuinely couldn’t have asked for more. Travelling with them and felt safe and supported. They encouraged to make the most of the immersive experience. Their ad…
    Read more
    Serene Himalaya Treks and Expedition commented on this review
    Dear Guest, Namaste and greetings from Serene Himalaya!!! Thank you for sharing about your experience as a member of our tour group. We are glad that you have enjoyed your holiday with our arrangements of the best itinerary to cater to you want to do list of activities and the places/regions you like to visit while in Nepal. We are truly delighted that we were given the opportunity to be of service to you and we look forward to your next visit to Nepal to provide you and your friends the best team put together for great and sustainable travel in the walk of the Himalaya. Warm Regards, Serene Himalaya Team https://serenehimalaya.com/
  • N
    11 Days-Hot Spring Trek and Wildlife Safari - Mountain and Elephant Safari
    5.0 - Excellent
    Written on December 1, 2019
    I can easily say this far exceeded any of my expectations, and I would recommend it to anyone.Thank Sujan and team for organized my trip very well
    Serene Himalaya Treks and Expedition commented on this review
    Dear our valuable Guest, Namaste and greetings from SERENE HIMALAYA TREKS!!!!Thank you so much for sharing your lovely experience from your trip with us. We are really glad that you have enjoyed a lot in this trip with our arrangement of the best itinerary which is able to meet your expectation .we are looking forward to your next visit to Nepal to provide you and to your friends the best service again in future. Warm Regards from Serene Himalaya Treks Team www.serenehimalaya.com
  •  reviewer 4
    7 Days - Bhutan Tour with 4 Days Druk Path Trek
    5.0 - Excellent
    Written on December 1, 2019
    My husband and I just returned from our Bhutan trip and we had to tell you how absolutely wonderful it was organized by Serene Himalaya. Thx team
    Serene Himalaya Treks and Expedition commented on this review
    Dear our valuable Guest, Namaste and greetings from SERENE HIMALAYA TREKS!!!!Thank you so much for sharing your lovely experience from your trip with us. We are really glad that you have enjoyed a lot in this trip with our arrangement of the best itinerary which is able to meet your expectation .we are looking forward to your next visit to Nepal to provide you and to your friends the best service again in future. Warm Regards from Serene Himalaya Treks Team www.serenehimalaya.com
  •  reviewer 5
    11 Days-Hot Spring Trek and Wildlife Safari - Mountain and Elephant Safari
    5.0 - Excellent
    Written on December 1, 2019
    Sujan and team really friendly, the guide have a great local knowledge of the area.The tea houses we stayed in along the way were of good y and the food we were…
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    Serene Himalaya Treks and Expedition commented on this review
    Dear valuable Guest, Namaste and Warm Greetings from Serene Himalaya Treks!!! I am really glad to hear that you have done this trip successfully congratulations!!!! And thank you so much for giving such a nice opportunity to serve you to make your excellent trip from our arrangement and I would like to thank for your valuable, lovely review which is very important for us to share your experience with others customer. We are looking forward to your next visit in Nepal to provide you and your friends the best service again in future. Warm greeting from Serene Himalaya Treks Team. https://serenehimalaya.com
  •  reviewer 6
    7 Days - Bhutan Tour with 4 Days Druk Path Trek
    5.0 - Excellent
    Written on November 28, 2019
    Amazing bhutan trip. People there is very nice. Its quite pricey but it's worth the journey. Love the culture and the view is superb.thx serene for organizing m…
    Read more
    Serene Himalaya Treks and Expedition commented on this review
    Dear valuable Guest, Namaste and Warm Greetings from Serene Himalaya Treks!!! I am really glad to hear that you have done this trip successfully congratulations!!!! And thank you so much for giving such a nice opportunity to serve you to make your excellent trip from our arrangement and I would like to thank for your valuable, lovely review which is very important for us to share your experience with others customer. We are looking forward to your next visit in Nepal to provide you and your friends the best service again in future. Warm greeting from Serene Himalaya Treks Team. https://serenehimalaya.com
  • V
    11 Days-Hot Spring Trek and Wildlife Safari - Mountain and Elephant Safari
    5.0 - Excellent
    Written on November 28, 2019
    this is my first trip to Nepal. Very enjoy all itinerary that they planned for us. it's fun, I hope i'll come again. Thx Sujan and team
    Serene Himalaya Treks and Expedition commented on this review
    Dear Guest Namaste and Warm Greetings from Serene Himalaya Treks!!! Congratulations!!!! You have done this wonderful trip successfully proud to hear that we are really happy about this and thank you so much for giving us such a nice opportunity to serve you we are very thankful forth is. I am really glad to see this wonderful review which is very important for us to share your experiences with others guest who are interested to visit us thank you so much again. We are Looking forward to see you and your friend again in Nepal to provide another grateful service in future from our team. Warm greetings from Serene Himalaya Treks Team. https://serenehimalaya.com
  •  reviewer 8
    7 Days - Bhutan Tour with 4 Days Druk Path Trek
    4.5 - Excellent
    Written on November 27, 2019
    Serene help me organized my trips very well. They helpfulness and the guide is very knowledge. They make this trip so much fun and enjoyable. Highly recomended
    Serene Himalaya Treks and Expedition commented on this review
    Dear Guest Namaste and Warm Greetings from Serene Himalaya Treks!!! Congratulations!!!! You have done this wonderful trip successfully proud to hear that we are really happy about this and thank you so much for giving us such a nice opportunity to serve you we are very thankful forth is. I am really glad to see this wonderful review which is very important for us to share your experiences with others guest who are interested to visit us thank you so much again. We are Looking forward to see you and your friend again in Nepal to provide another grateful service in future from our team. Warm greetings from Serene Himalaya Treks Team. https://serenehimalaya.com
  • R
    10 Days -Lhasa to Kathmandu Tour via Everest Base Camp
    5.0 - Excellent
    Written on November 27, 2019
    late review for serene team, it was my first time going to tibet and see everest from tibet side. its awesome. we have group trip and everything planned and org…
    Read more
  •  reviewer 10
    11 Days-Hot Spring Trek and Wildlife Safari - Mountain and Elephant Safari
    4.5 - Excellent
    Written on November 27, 2019
    it was enjoyable and fantastic tour. They also provide me excellent tour guide. Good job, well arrangement. Thx serene team
    Serene Himalaya Treks and Expedition commented on this review
    Dear valuable Guest, Namaste and Warm Greetings from Serene Himalaya Treks!!! I am really glad to hear that you have done this trip successfully congratulations!!!! And thank you so much for giving such a nice opportunity to serve you to make your excellent trip from our arrangement and I would like to thank for your valuable, lovely review which is very important for us to share your experience with others customer. We are looking forward to your next visit in Nepal to provide you and your friends the best service again in future. Warm greeting from Serene Himalaya Treks Team. https://serenehimalaya.com

About Serene Himalaya Treks and Expedition

Serene Himalaya Treks and Expedition is the trekking and tour company run by a group of enthusiastic tourism professionals. For over two decades, we have been helping travelers from around the globe make their dreams come true at the foothills or at the peaks of The Himalayas, Nepal. Our Objectives: Our business strategy will cover the need to quality services to various target customers to deliver the best services to ensure fully satisfy their needs and expectations. Thus, this will be undertaken through our professional team and providing the good quality custom-designed travel and tour packages especially in line with clients’ particular needs. In marketing campaign, we plan to increase awareness of our services in various market segments especially looking at establishing a clear advantages in a growing competitive market. We will provide clear inputs and information to our clients with the opportunity to focus on their core activities while on transportation side to ensure quality and improved services to satisfy their needs. Our marketing promotional materials shall be professionally done so as to be reflective of image and reputation. We ready to position ourselves as a quality trekking and tour operator, providing customer-need fulfilment, enjoyment, reliability and a good image. We plan to establish a good relations with all the relevant stakeholders, especially hotels and travel agents around the world to achieve seamless connectivity. We also plan to have well-designed brochures, leaflets and other promotional materials to enable our clients to have a greater understanding of the types of services we offer and advantages of joining us. In summary we intend to achieve the following objectives: Continuously provide affordable and quality excursions/trips on time Develop enthusiastically satisfied customers Develop a market presence to assures short-term and long-term profitability and growth Fully committed to supporting growth and development in the tourism, empower societies as well as economy of Nepal Contribute positively to our communities and environment Our Vision: Internally we plan to create and nurture a cheerful, respectful and enjoyable environment for our employees, thus they are encouraged to respect the customers and the quality of the services we provide. Additionally, follow-up will be compulsory to ensure customer satisfaction and make any improvements as recommended by the clients in future. We look for fair and responsible profits, enough to keep the company financially healthy as well as to fairly reward employees for their work and effort. Our Goals: The key to success would be effective market segmentation through recognizing of several niche markets and implementation strategies. Along this, the company plans to implement advertising, direct selling and marketing strategies to the target markets. Our direct selling marketing strategies will focus and engage with hotels and tour/travel agencies for major customers and advertising for more individual customers. (Examples travel/holiday fair or exhibitions). Therefore, our key success factors will be following: Fulfilling the promise:We plan to offer completely enjoyable, comfortable and informative excursions to ensure travellers are thoroughly satisfied at the end of their trip. Quick response to clients’ requests:We cannot afford to delay our clients’ requests in order to attain our good image and reputation, including future business. Hence we need to continuously engage and communicate with the client, including hotels and lodges to ensure we are constantly available to meet their expectations. Strong, trustable and fruitful strategic alliances: Realizing the nature of our services and our infancy on the market, we realises the importance of establishing and maintaining trustable and fruitful alliances with various stakeholders including hotels, lodges and travel agencies. This will be assured of a constant flow of customers, delivering their needs at every opportunity. Marketing know-how:We need to aggressively market our business and the services provided so as to be continuously at the top of our potential client’s minds. This will also act as a temporary deterrent for companies contemplating entering our market. Advertising should be executed on a regular basis.

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