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UTracks

UTracks

Headquarters in Sydney, Australia

View all tours
Number of tours
367
Age Range
2-99
Number of reviews
133
Rating
4.5/5
Response rate
100%
Response time
less than 1 hour

UTracks Reviews (133)

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Accommodation
4.5/5
Transportation
4.5/5
Meals
4.5/5
Value for money
4.5/5
Guide
4.5/5
  • VK

    Camino - Sarria to Santiago

    5.0Excellent
    Written on September 3rd, 2020
    We were extremely happy with our Camino trip. Everything was organized up to the dot and went very smoothly. We love hotels and enjoyed our 2 upgrades. Tour Rad…
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    UTracks commented on this review
    Thank you for your review and fabulous images Viktoriya! Ryan and the team at UTracks
  • Tour de Monte Rosa Walk reviewer 2
    Written on August 10th, 2020
    A well organized tour, but really hard walking, steep climbs and little ‘free time’. The timing given are active walking so you need to add extra for breaks and…
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    UTracks commented on this review
    Thank you for your constructive review of this fabulous, physically challenging hike. We are so pleased you were able to enjoy this naturally socially distancing walk during the day and stay at night in responsible accommodation. We look forward to you joining another great walking or cycling trip with UTracks.
  • JW

    Amalfi Explorer

    5.0Excellent
    Written on November 21st, 2019
    The arrangements were faultless. The weather let us down one day, but then it is late November. Capri is a jewel to behold.
    UTracks commented on this review
    Thanks for your review. We are so pleased the weather was great on the most part. Best wishes from the team at UTracks
  • MS
    Written on November 6th, 2019
    Enjoyed the ride. Challenging at times but we made it. They need to point out, very clearly, the areas that are not suitable for a bike. They need to indicat…
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    UTracks commented on this review
    Thanks so much for your review Maureen. Please send us a pm regarding your e-bike issues. Our ground services would have been able to assist you with this problem. We are so pleased you enjoyed the ride and will certainly take on board your suggestions. All the best from the team at UTracks
  • GA
    Written on October 26th, 2019
    This bike tour should be good and fun if there were more varieties of E-bike available for choices. My wife who is not good at cycling both at technique and phy…
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    UTracks commented on this review
    Thanks for your feedback Gary. Our office in Canada will be in contact regarding your concerns about the e-bike. Whilst e-bikes are heavier than regular bikes it is unusual that they are considered too big. So we would be keen to learn more about your wife's experience. All the best from the team at UTracks
  • JM
    Written on October 24th, 2019
    Just a marvellous walk from Sarria to Santiago de Compostela. Rained a bit. A bit cold at times. But such a wonderful, relaxed, enjoyable experience. The vario…
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    UTracks commented on this review
    Hi John, Great to hear you had a marvellous Camino pilgrimage with UTracks. We adore the family-run accommodation - it really adds a personal touch. Thanks also for your photos, we truly appreciate it. Will from UTracks
  • TS

    Ticino Lakes Cycle

    5.0Excellent
    Written on October 14th, 2019
    Was amazing! Our first time in Switzerland and loved it. Hotel was perfect and the service man Chif gave amazing service and was a perfect interpreter for our …
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    UTracks commented on this review
    Hi Todd, Your trip looks amazing! Switzerland is definitely a wonderful country. Looking forward to helping you organise your active travels for next year. Thanks, Will from UTracks
  • CL

    Puglia Guided Walk

    5.0Excellent
    Written on October 12th, 2019
    Our tour was amazing from start to finish, due in large part to our most excellent guide Gianluca Dentico. Thanks to him, I learned more about the history, cult…
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    UTracks commented on this review
    What a lovely way to celebrate your birthday, waking up in Matera. We are pleased you enjoyed the trip and will pass on your comments to Gianluca. Best wishes from the team at UTracks
  • RB

    Camino - Sarria to Santiago

    5.0Excellent
    Written on October 9th, 2019
    The self guide was great. The I Buen Camino was lovely in the trail ,. The small hotels were all excellent and the receptions were clean and the luggage were be…
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    UTracks commented on this review
    Thanks very much for your review Robert. We are so pleased you enjoyed the experience. Best wishes from the team at UTracks
  • SH
    Written on October 3rd, 2019
    Sebastien was a fantastic guide with a quiet dry sense of humour. I loved his relationship with our mule who was well cared for. All the hikers carried part o…
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    UTracks commented on this review
    Thank you indeed for your review of this fabulous walk. We hope to see you on another UTracks trip. Best wishes The Team at UTracks

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About UTracks

Explore Europe Your Way with UTracks, the active European holiday specialists.

Affordable, active, flexible and with a range of over 450 walking & cycling trips to 35 European countries - this is why travellers keep returning to UTracks. 

Choose from icons such as the Camino pilgrims path or Tour du Mont Blanc, or try something pioneering like cycling in the Baltics or Bike & Boat trips across the Mediterranean. Join a guided group or if you prefer a more individual experience, join a self guided trip which offers you the flexibility to travel at your own pace and often on the departure date you choose.

Whether you prefer 2 or 4-star, small groups or self guided, land, river or sea - UTracks can help you explore Europe your way.

Highlights

Active European holidays for all fitness levels
Making Europe affordable
Self guided walking & cycling specialists
Unrivalled range of 450+ active European trips
Flexible - Explore Europe your way

Health & Safety Guidelines

Your Well Being is our Priority

Whilst the impacts of the Coronavirus pandemic on our passenger’s travel plans, our hard-working staff and our ground operators in Europe has been devastating, we are now looking forward with optimism to a brighter 2021. From July, we have travellers cycling and walking in Europe with borders opening up and safety plans in place. 

The ongoing safety of our travellers is our top priority. Our style of travel is naturally already adhering to social distancing guidelines. However, our travellers will be interested in the policies adopted by our accommodation providers, boat operators and the government policies regarding public transport and social distancing. Individual countries, in conjunction with health authorities, have set policies based on ensuring the safety of travellers. Our partners will be strictly adhering to these policies and in many instances going beyond to provide hygienic and safe environments for our travellers. 

Examples of what our travellers may expect when joining a cycling or walking holiday in the coming months (subject to change without notice depending on current health advice).


On joining a boat based or group guided holiday you will be required to complete a health declaration form. If you are exhibiting any symptoms of COVID-19 you will be unable to join the tour. Guides, crew and/or hotel staff will usually be required to complete a health declaration and questioned daily about their health.




When boarding or checking in at hotels:

- You may be allocated a fixed time for embarkation or check-in to avoid queues.


- Your luggage which is handled by third parties will be disinfected (handles).


- Room keys / key cards will be disinfected before being handed over.


- Markers will be provided at reception to ensure social distancing.


- Temperature checks may occur on boarding / check-in. Crew/staff will be temperature checked daily and questioned regarding their ongoing health. 




General hygiene in the hotel / on board the boat:

- Where it is not possible to maintain a 1.5 metre distance between people, we ask that you wear a mask. Many boat operators will require you and the crew to wear a mask in common areas except when seated for dining. 


- Hand sanitizer stations will be set up throughout the hotel and on board boats. You will be encouraged to regularly handwash / sanitise throughout your stay. 


- High touch areas will be cleaned / disinfected regularly through the day with a log kept. 


- Rooms / cabins will be thoroughly sanitised between guests. For longer stays when staff/crew enter your cabin / room, they will wear a mask and take all precautions to maintain strict hygiene practices including disposal of cleaning wipes and gloves after each room / cabin has been cleaned, hand sanitizing between cleans etc. to avoid cross contamination.


- On our alpine walks when staying in mountain refuges/ gites, you will now need to bring a light weight sleeping bag and pillow. Pillows and blankets will no longer be provided by the hosts.


- In refuge dormitory rooms, only members of the same group will be accommodated in each room.


- Standing areas in bars will not be available. 


- Drinks and snacks will be individual and not shared.


- Whilst live music may be provided with appropriate social distancing in place, dancing will not be allowed. Board games, magazines and library facilities will not be available.




Meals:

- These will be served to you and not provided as a buffet (including breakfast).


- Only travellers sharing the same room or cabin and household will be permitted to sit together during mealtimes, except for our small group guided trips where members of the travelling group will be seated together. 


- Two sittings may be required in the dining room in order to ensure social distancing is maintained. 


- There will be no shared items such as table spices or butter pots.




Bike Handovers

- All bikes will be provided with disinfected seats and handles.


- Staff handing over bikes will wear face masks and gloves.




Public Transport

- Many countries are requiring people to wear facemasks on public transport and in shops. For the most current information, please refer to the individual countries’ health advices.


- As capacity may be limited on buses and trains you will need to allow plenty of time to travel to your destination. 


- Bookings are required on longer journeys (outside urban areas).




Visiting Tourist Sites

- Most tourist sites will require advance purchase tickets for a set date and time.


- As numbers are limited it is advisable to book well in advance.




Eating Out

- Bookings will be required for many restaurants.


- You may need to supply contact details to restaurants and some bars and shops on entering.


- Seating will be limited in order to comply with local social distancing guidelines. Seating in some restaurants may only be available outside.




Conclusion

The above information represents examples of what procedures are likely to be in place for your trip whilst the virus remains. These will be dependent on the country and region of travel, local health authority advice and current conditions and may be adapted and changed over the months depending on these factors. 


As a traveller, we recommend you also take your own precautions at this time including using a face mask when social distancing is difficult, regular handwashing of at least 30 seconds, avoiding touching your face and ensuring that you respect social distancing requirements. Such precautions are likely familiar already if you are out and about in your neighbourhood, visiting shopping centres and/or taking public transport.


We appreciate that some of these new procedures may seem overwhelming, however it is important to remember that for the majority of the time, as you are walking or cycling during the day, the pleasures of active travel and exploring will not be compromised. There may also be some silver linings including reduced crowding of tourist sites and genuine warmth from locals happy to see travellers returning. 


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+1 844 311 3006

24/7 Support

Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!