Dori Poirier
Jessica was amazing and very accommodating. The staff were very friendly and very helpful. Great group and a wonderful cruise
Operator's comment: Dear Dori, Thank you for take your time and give us your feedback! We would like to see you again! Just put in contact with our support team. Kind regards, Kristina
Anne Duncan
Great tour manager, crew and food
Operator's comment: Dear Anne, Thanks! We will forward your worlds to the crew. Kristina
Yvette Parker
All staff were very helpful , all we’re doing their best to make you happy and comfortable. The food was excellent with great presentation. The guides were knowledgeable of the places to visit and the time on our own gives you freedom to visit what interest you the most.
Operator's comment: Dear Yvette, Thank you for your kind words. I will share them with the team. We look forward to welcoming you back on our Danube, Douro, Moselle, or Rhine cruises. We offer special discounts for returning guests. Hope to see you soon, Crucemundo
Edmond Lew
Very enjoyable cruise experience. A good level of organized city tours in the morning with free time most afternoons. The quality of food provided was a pleasant surprise. Both the boat and entire crew was top notch and would welcome an opportunity to travel again with them. For planning purposes, please note that the initial boarding location may not be as close expected.
Operator's comment: Dear Edmond, Thank you for your review! We will be happy to see you again! Please check our special discounts for Danube, Douro, Moselle and Rhine. Looking forward to see you soon. Crucemundo
Heinz Kubli
Tolle Reise - sehr gut organisiert
Operator's comment: Dear Heinz, Herzlichen Dank für Ihren Kommentar. Es freut uns sehr zu hören, dass Sie Ihre Reise genossen haben. Wir würden Sie gerne wiedersehen. Bitte kontaktieren Sie uns für spezielle Rabatte.
Margaret Rey
Crucemundo people and food were great. Ship was clean and comfortable. We loved having the freedom to go on and off the boat when the boat was docked in port. Would have liked more time in Delft. Sunday and Monday the museums and shops were closed in Rotterdam. Having Tulip in the cruise name is a bit misleading since we don’t see any. Tour radar should not be so strict about the meals as we were brought back to the ship because they had to feed us on board. Transportation should be both to and from Amsterdam, considering you are advertising that the crew starts and ends in Amsterdam. No, Zaandam is NOT part of Amsterdam. We should be offered the optional excursions for purchase at the beginning of the cruise. There should be some minimal criteria for tour guides. Most were great, but a couple were not up to par.
Operator's comment: Dear Margaret, Thank you for noting the exceptional service and culinary delights on board Crucemundo. Your feedback regarding itinerary adjustments and excursion suggestions has been noted. We appreciate your suggestions to improve the overall cruise experience. Crucemundo
Susan Lak
Tour was promoted as a tulip cruise but no tulip trip was listed as part of tour radar agenda. Had a balcony but most of the time view was blocked by another boat, a wall or an industrial scrap yard. Disappointed that starting point was not Amsterdam. Only 1 good scenic cruising day. Staff was nice and food was good.
Operator's comment: Dear Susan, Thank you for your feedback. Due to strict ecological regulations and port assignments by port authorities, we can’t always embark in Amsterdam, which affects the itinerary. We appreciate your understanding and value your comments for improvement. We’re glad you enjoyed the staff and food, and we hope to offer you a better experience in the future. Best regards, Crucemundo
Thea Fyn
It was all due to Jessica and the crew that we had such a beautiful time.
Operator's comment: Dear Thea, Thank you for your feedback! We are glad you enjoyed the cruise. I will share your kind words with Jessica. We look forward to welcoming you back on the Danube, Douro, or Moselle. Repeat guests receive special discounts. Best regards, Crucemundo
Caitlin Nip
The tour was an absolute dream. The itinerary was perfect and the ports were great. What made it extra enjoyable was the crew upon the MS Cruisivista. Especially Jessica, our cruise director. Already looking at other river cruises we can go on next year and bringing my mom. Thank you!
Operator's comment: Dear Caitlin, It's wonderful to read your comment! We are absolutely thrilled, and be sure I will pass on your review to Jessica and the crew. We can't wait to see you again soon. We have a special discount for our repeat customers! Crucemundo
Stuart Davis
The cabin was clean, the tours were very good. The food was fabulous. The small size of the ship and passengers ~100 made it an intimate experience, knowing the cruise director and she knew us. I really enjoyed it and would recommend it.
Operator's comment: Dear Stuart, Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the clean cabin, excellent tours, and fabulous food. The intimate atmosphere and personal connection with our cruise director are aspects we take pride in. We're thrilled you had such a positive experience and appreciate your recommendation. Please contact us for a special deiscount! Crucemundo