JoAnn Musgreave

The cruise was great - the dinner did not start until at least 7:30 pm. That was too late for us as it usually didn';t finish until about 9 then right to bed as our days were long and busy. Wish there was the option for an earlier dinner.

Operator's comment: Dear JoAnn, thank you so much for your wonderful review! We're thrilled to hear you enjoyed your experience with us. Regarding the dining schedule, we've found that a 7:00 PM or 7:30 PM start is generally very well-received by our international travelers. However, we truly appreciate your feedback as we strive to balance everyone's needs. We look forward to welcoming you back soon! Best regards, Crucemundo

Colin Waite

The cruise was excellent staff were very attentive rooms were very comfortable although a little smaller than some ships we have been on. The food was excellent well presented and excellent quality. Would definitely travel with Touradar and crucemundo again

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Operator's comment: Dear Colin, thank you so much for your wonderful review and photos! We're thrilled to hear you enjoyed your experience with us. As a token of our appreciation, we offer special discounts for returning customers. We look forward to welcoming you back soon! Best regards, Crucemundo

Chandra Vaidyanathan

The short fall of the bus trip to the tour did not have an English-speaking guide. We were bunched with the Danish group, who had their guide.

Operator's comment: Dear Chandra, Thank you for your feedback. As there were no other English-speaking guests, we grouped you with the Danish group to avoid cancelling the excursions. We understand this may not have been ideal and appreciate your understanding. Your comments will help us improve future arrangements. As a returning customer, you'll receive a discount on your next visit. Looking forward to seeing you again. Best, Crucemundo

Nina Bentley

We absolutely loved the cruise! The service and accommodations were great. The crucevita was very comfortable, the beds were great to sleep on. All food service was original and with good variety of fish and meats- presentation of diverse food choices—yum! Thank you Crucevita staff for making our over seas vacation a memorable experience. All the stops on the Rhine were excellent.

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Operator's comment: Dear Nina, Thank you for your wonderful review and for sharing your photos! We’re delighted to hear that you loved the cruise, enjoyed the accommodations and food, and had a memorable experience on the Rhine. As a thank you, we are pleased to extend a discount for your future travels. We look forward to seeing you again. Kind regards, Crucemundo

judith pearson

The entire crew was fabulous. The food was good, maybe prefer a lunch buffet with a salad bar for a lighter choice. The entertainment at night was the same musician singing the same songs every night. Maybe have some games or trivia to do. He could do name that tune. Overall was a great cruise !

Operator's comment: Dear Judith, Thank you for your wonderful feedback! We’re thrilled to hear that you found our crew fabulous and enjoyed the food. We appreciate your suggestion for a lunch buffet with a salad bar, as well as your ideas for diversifying our evening entertainment. Incorporating games or trivia is a great idea, and we’ll consider it for future cruises. As a token of our appreciation, we offer special discounts for returning customers. We look forward to welcoming you back soon! Best regards, Crucemundo

SCOTT BURNETT

Great. Would recommend!

Operator's comment: Dear Scott, thank you so much for your review! We're thrilled to hear you enjoyed your experience with us. We look forward to welcoming you back soon! Best regards, Crucemundo

Marybeth Hall

everything exceeded our expectations

Operator's comment: Dear Marybeth, thank you so much for your wonderful review! We're thrilled to hear you enjoyed your experience with us. As a token of our appreciation, we offer special discounts for returning customers. We look forward to welcoming you back soon! Best regards, Crucemundo

Alan Cable

Well organised with plenty to see.

Operator's comment: Dear Alan, Thank you for your comment! We will be happy to see you again on our Danube, Moselle, Douro or Seine cruises. We have special discounts for our repeaters! Hope to see you soon, Crucemundo

Jennifer Ballard

Unfortunately this cruise did not even come close to expectations. The one positive aspect was the crew. They were professional, courteous and overall just lovely to interact with. The MS Crucevita, however, is in real need of refurbishment. Cabins are very small, old and tired looking. The air conditioning only seemed to work at the front of the ship in the bar, not in the cabins, and it was unseasonably hot. The food, while usually presented well, was very basic and bland and almost tasteless. The quality of ingredients being disappointing. Unfortunately, the same was true for the wine that is included in the beverage package. It is large, boxed wine that really was a travesty for being in Europe. The only entertainment was an older gentleman playing music from the 40’s and 50’s on an electric keyboard, hence, the bar was almost always empty. The ports we docked in were usually in industrial areas, requiring a bus trip to get to anything scenic. The exception was an approximately 60 km stretch of the Rhine that was very picturesque, but this was only one day. For us, this was definitely not worth the money.

Operator's comment: Dear Jennifer, Thank you for taking the time to share your feedback regarding your recent cruise experience aboard the MS Crucevita. We truly value your input as it helps us understand our guests' perspectives and continually improve our services. We're pleased to hear that you found our crew to be professional, courteous, and lovely to interact with. We take great pride in our team's dedication to guest satisfaction. The problems with the AC was due to very hot weather, but the problem was fixed. We advise that the wine included in the beverage package is open wine. Another types of wine are offered a la carte. We truly regret that your cruise experience with us did not meet your expectations, and we appreciate your constructive feedback. We are committed to making improvements based on your comments and hope you'll consider giving us another chance in the future to provide a more enjoyable cruise experience. And we would like to offer a special discount for your next trip with us. Crucemundo

The excursions should have longer duration at the stops.

Operator's comment: Hello! Thanks for your comments! Sometimes it is not possible to make longer stops due to ports, locks and navigation in general. We'd love to show our appreciation to repeat guests like you with some exclusive special discounts on future bookings! You're a valued part of our community, and we want to make sure you get the best deals possible for choosing us again. Crucemundo